Acumbamail - Plus Exclusive Reviews

4.5

4.52 stars
4.52 stars
761

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627
37
24
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Acumbamail - Plus Exclusive has received positive feedback from customers, particularly for its high-converting email campaigns, user-friendly interface, and robust automation capabilities. Some users have mentioned minor language-related issues and occasional delays in customer support. Overall, Acumbamail - Plus Exclusive is a solid choice for those seeking effective email campaigns and landing pages, especially with the added benefit of a 60-day money-back guarantee.

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Member since: Aug 2022Deals bought: 14
1 stars
1 stars
Posted: Sep 10, 2025

Failing ❌ in CORE Functionality

I've deep concerns regarding the email delivery issues I have been experiencing with Acumbamail. Despite my efforts and a correct configuration confirmed by Acumbamail, my email campaigns and automation emails are not getting delivered to the recipients (NOT EVEN IN THE SPAM FOLDER).

I have noticed a troubling trend: very poor (almost none) open rates in comparison with my existing service provider, and more alarmingly, I finally observed that emails are not even reaching to the recipients. Over the past few days, I have observed that campaigns sent from the Acumbamail dashboard have NEVER LANDED in the inbox or spam folders.

To illustrate this point, I shared the proof with Acumbamail, my email report, that had NOT RECEIVED campaign emails sent from Acumbamail.

My entire team's contacts are included in the subscriber list, why is it that no one has received the campaign email? Furthermore, I have multiple email addresses included in the subscriber list, and none of them have received the campaign emails either. This is the core function of any email service provider.

My team has conducted a thorough investigation, checking all possible folders—spam, promotions, and even the trash—yet we have not found any trace of the campaign emails.
This lack of visibility into the delivery process is frustrating and leaves us in the dark regarding the status of our communications.

JUST TO RECONFIRM, Last week again, I sent out another email campaign, but once again, it failed to arrive in my inbox, not even landing in the spam folder.
This consistent lack of delivery raises significant concerns about the effectiveness of my email campaigns, automated triggered emails, and the overall reliability of the Acumbamail platform.

The implications of these delivery issues are profound.
I strongly suspect that the reason my email campaigns suffer from low open rates is that they are not reaching the actual email recipients at all.

This leads me to question the underlying mechanics of the email delivery process.

I have already contacted support, but despite waiting over 5 days, I have yet to receive a response.

Are the issues with false reporting, or is there something more systemic occurring in the back-end of Acumbamail?
Understanding the root cause of these delivery failures is crucial for me to regain confidence in the platform and to ensure that my communications reach to out my audience.

Additionally, I have encountered a peculiar issue with the personalization feature in my campaigns. The placeholder *|FIRSTNAME|* has not been populated correctly, and all my test emails are being sent with the name "Neena." This raises further questions about the integrity of the data being used in my campaigns.

I would like to understand why the personalization feature is not functioning as intended. It is imperative that I receive answers to these questions to ensure that my future email campaigns are successful and that I can effectively engage with my audience.

This raises serious concerns about the reliability of the Acumbamail service.

In conclusion, I am seeking clarity and assistance regarding these pressing issues.

I would appreciate a detailed explanation of why my emails are not being delivered to recipients and what steps can be taken to rectify this situation.

I look forward to Acumbamail's prompt response.

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Sep 12, 2025

Hello,
We sincerely apologize for the inconvenience you’ve experienced with your recent email campaigns.After reviewing your concerns, we’d like to share some key insights that may help clarify the situation:

1. Email Delivery Issues – Likely Causes

The most probable cause of the delivery failures is that your emails are being filtered or bounced by the recipient servers due to list quality...

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Verified purchaser

Member since: Nov 2020Deals bought: 192
1 stars
1 stars
Posted: Sep 8, 2025

Just doesn't work

I was genuinely excited to try Acumbamail, but unfortunately, it hasn’t delivered. I set up a test campaign and found that about 40% of the emails never went through; they didn’t end up in spam, and Google Workspace logs confirmed they never reached Google’s servers. Everything seems to be configured correctly according to Acumbamail.

On top of that, I sent verification emails to three brands I manage, and none of them received the invite, so they couldn’t confirm or proceed.

I contacted support last week and still haven't heard back.

Since reliable email delivery is a core function, and it's currently failing, I can't use the platform. I'm leaving this feedback in the hope that the team addresses these critical issues quickly, as I really want to use this product.

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Sep 9, 2025

Hiello,
Thank you for taking the time to share your experience. We are truly sorry to hear that it didnt meet your expectations.

We’d really like to help resolve this, but we’ve been unable to match your case with any existing support ticket in our system. Please feel free to contact us again at support@acumbamail.com or soporte@acumbamail.com so we can investigate further.

Please note that our...

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Verified purchaser

Member since: Sep 2022Deals bought: 97
2 stars
2 stars
Posted: Sep 3, 2025

Hello – is there ANYBODY??

I really wanted to give Acumbamail a positive review, but how can I, if I cannot even use it?
My account has been suspended for over two weeks now, and I have already written twice to the support team – still no response at all. I have no idea why my account is blocked, and even more frustrating: why it hasn’t been reactivated yet.
I would honestly love to write something positive here, but as long as I can’t even access the product I purchased, it’s simply impossible.
If someone from Acumbamail is reading this: please fix this issue – I (and I’m sure others too) really want to use your service!

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Sep 4, 2025

Hello,
We’re sorry for the inconvenience. Could you please reach out to us again? We couldn’t find any open inquiries under the name "sabine_a" You can also contact us directly at soporte@acumbamail.com or support@acumbamail.com.

Please resend your inquiry — we’re confident this may be a misunderstanding, and we’d be happy to assist you. We look forward to hearing from you.

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Verified purchaser

Member since: Aug 2017Deals bought: 12
1 stars
1 stars
Posted: Sep 3, 2025

Account Blocked

I bought this several months ago. I use it mainly for making landing pages, haven't use the email campaign that much yet. And today, suddenly my account got blocked for no reason?!? All the things I created suddenly disabled, so nobody can go to the websites... This is very unprofessional!!!

The info only says "account blocked, please email our support", which is very difficult to find (FYI, I find your email address from AppSumo). I have emailed and still no response. Very very disappointing! Stuff like this shouldn't happen to paying customer! And once again, I didn't spam or anything. I haven't even use the email feature that much, only making landing pages.

Oh... and worse, when people go to my websites, Acumbamail use it for advertising "This web is disabled. If you want to create web quickly, buy our plan". Seriously???

Hope this got resolved quickly

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Sep 4, 2025

Hello Har,
It is very likely that your account was blocked due to a long period of inactivity. This is a security measure. You can contact our support team, who will be happy to assist you and follow up on this matter. We’re usually very quick at resolving these types of requests. If you could kindly consider updating your review after your inquiry is resolved, we would greatly appreciate...

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PegasPegasPLUS
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Verified purchaser

Member since: May 2025Deals bought: 20
3 stars
3 stars
Posted: Aug 30, 2025

Solid for Simple Email Needs, Average Overall

From my experience, Acumbamail does a decent job with the basics, sending campaigns, creating landing pages, and handling simple automations. The interface is clean and fairly easy to use, and the lifetime deal made it very affordable.

On the downside, I’ve found the support slow, and some parts of the platform feel unfinished or limited, especially when trying to set up more advanced automations. There are also occasional small frustrations with clarity and usability.

Overall, it works fine for simple needs and is good value for money, but it’s not the most reliable or polished tool so I’d give it 3 out of 5.

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Sep 3, 2025

Thanks for your honest review! We're happy it meets your basic needs and will keep working to improve the platform.

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