Answerly Questions

Showing 1 - 20 of 859 questions

Q: Remove branding and Airtable integration

I sent an email to support but did not get a response.
I purchased Level 5 tier and do not have the option to remove branding. Can you let me know where the option is? I have searched every setting I can find.

Can you also confirm if there will be the option to use Airtable as a data source and when that will be?

conor151PLUSSep 15, 2024
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Q: Do i need to have an openai paid key to use answerly?

Do i need to have an openai paid key to use answerly?

VKPLUSSep 13, 2024
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Q: Multi language support?

I get that it works in serveral languages. My question is: as I have an ecommerce in 3 languages I will it automatically works in the selected site language by the user?
For the bot knowledge I need to paste all the products url and I need to do it in each language?

Thank you

info6736cSep 13, 2024
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Q: Does it work with messenger?

Can it be configured to initiate a messenger chat on like/comments?

edward94Sep 13, 2024
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Q: Using keyboard and screen reader can't gain access to Answerly

Maybe I'm doing something wrong. Is there documentation for keyboard navigation?
If I use a keyboard, I can't seem to open the Answerly chat unless I click on it with a mouse first. I need to be able to use keyboard only activation. Similarly, my screen reader (Apple VoiceOver) see's there is a box there but can't read the contents, it lists it as "frame" but doesn't tell me anything about the container and I can't read the text there with Voice over.
If I first click on the Answerly area to open it, the chat area is then accessible with keyboard but doesn't tell me what the text area is. It doesn't seem to read the chat content but does see the links and the text area for talking to the bot .

stevehornPLUSSep 12, 2024
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