before buying Tier 3:

1. “Can I invite clients as agents and restrict each one to only their own workspace, channels, and conversations?

2. Can a chatflow trigger when an incoming message contains a specified word or phrase, and can each client configure those triggers themselves?”

Tier 3’s unlimited workspaces and 25 agents look attractive for an agency setup, but the access controls are the key thing to verify.

i searched the Q&A here and also yur own website, but sadly i can't find the answers to those simple questions