I've tried a few generations and 90% of the time it changes the artwork on the apparel and in some cases it changes the apparel altogether. How can I keep this from happening?
Hi Bestever team — I’ve been using Bestever for over a week now, and I’m happy to say the tool is a keeper! I have since upgraded from License Tier 2 (trial) to Tier 5 and will share my review soon. =D
In the meantime, I have a few questions/suggestions:
1. Is there a way to produce multiple ad dimensions for a single video/image creative, or at least convert to other aspects like in Canva? I...
hi, is anyone getting support? i tried via email [email protected] and nothing; i am receiving welcome emails and commercial emails from them, but no answer from my request.
please confirm if the email [email protected] is the right one to get support
Founder Team
Yulia_from_Bestever
Oct 14, 2025
A: Hey German, everyone’s been caught up with support today, thanks so much for your patience! It looks like your Tier 3 activation issue was linked to a separate account created with a different login method. I believe that’s been sorted now, and you should be all set. If anything still seems off or you need a hand with something else, just holler. Promise we’ll get back to you faster moving...
Q: It's been THREE DAYS since I reached out to support, and still NO reply. How long should I expect to wait??
I sent an email to the support email you posted on here, and I also used your 'feedback' button that you said to do on here, and that was all 3 days ago, and I've received no reply at all.
QUESTION: I liked some of the generated personas that you generated, BUT it seems there's no way to get bestever to generate more random ones. Am I stuck with the few you originally generated, or is there a way...
Founder Team
Yulia_from_Bestever
Oct 14, 2025
A: Hey there, thanks so much for your patience! We’ve caught up on all pending support messages today and hope your issue was addressed. If you still haven’t received a reply, please forward your note to [email protected] as we can’t identify your account by username here, but I'll make sure to get back to you promptly. As for your question about personas: they aren’t fully random, the system...
Yes, I'd love it if we could get it to generate more persona options instead of just being stuck with the original 6 or having to create more from scratch. Hope it gets released in the future!
Q: Changes to artwork.
I've tried a few generations and 90% of the time it changes the artwork on the apparel and in some cases it changes the apparel altogether. How can I keep this from happening?
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Q: BESTEVER AI Video Ads Inquiry
Hi Bestever team — I’ve been using Bestever for over a week now, and I’m happy to say the tool is a keeper! I have since upgraded from License Tier 2 (trial) to Tier 5 and will share my review soon. =D
In the meantime, I have a few questions/suggestions:
1. Is there a way to produce multiple ad dimensions for a single video/image creative, or at least convert to other aspects like in Canva? I...
Share Bestever
Q: What is/was the relationship between the company/team and Adnova?
What is/was the relationship between the company/team and Adnova?
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Q: where is support? anyone is getting support?
hi, is anyone getting support? i tried via email [email protected] and nothing; i am receiving welcome emails and commercial emails from them, but no answer from my request.
please confirm if the email [email protected] is the right one to get support
Yulia_from_Bestever
Oct 14, 2025A: Hey German, everyone’s been caught up with support today, thanks so much for your patience!
It looks like your Tier 3 activation issue was linked to a separate account created with a different login method. I believe that’s been sorted now, and you should be all set. If anything still seems off or you need a hand with something else, just holler. Promise we’ll get back to you faster moving...
Share Bestever
Verified purchaser
greta, thank you, now is working
Q: It's been THREE DAYS since I reached out to support, and still NO reply. How long should I expect to wait??
I sent an email to the support email you posted on here, and I also used your 'feedback' button that you said to do on here, and that was all 3 days ago, and I've received no reply at all.
QUESTION: I liked some of the generated personas that you generated, BUT it seems there's no way to get bestever to generate more random ones. Am I stuck with the few you originally generated, or is there a way...
Yulia_from_Bestever
Oct 14, 2025A: Hey there, thanks so much for your patience! We’ve caught up on all pending support messages today and hope your issue was addressed. If you still haven’t received a reply, please forward your note to [email protected] as we can’t identify your account by username here, but I'll make sure to get back to you promptly.
As for your question about personas: they aren’t fully random, the system...
Share Bestever
Sorted, thank you!!!!!!
Yes, I'd love it if we could get it to generate more persona options instead of just being stuck with the original 6 or having to create more from scratch. Hope it gets released in the future!