Hello, I am having an issue connecting my domains.i even had Namecheap tech come in to help. We have added everything as instructed and I still get " Unable to find proper TXT records for your domain name, if you just added the records please wait for them to propagate." I have tries 3 domains for to no avail.
The problem is that the support tab redirects me to the records verification page. It seems that I cannot go to the support page without passing the records verification
I wanted to report the issue with the Contact Us form but the Submit button doesn’t seem to work when clicked. As an alternative, I’ve sent my message through the chat feature on the bottom left corner of the site.
I’d appreciate any assistance with this matter and look forward to your reply.
Hey mate, the contact form is working fine on our end - you can also use the live chat or email us anytime at support (at) blastable.com and we'll get back to you asap.
Q: If I use 5 different domains, I'd need more than one sending address for each domain + a Catchall address for each
If I am conducting business emailing in a domain am I limited to only sending emails from Blastable's dashboard or can I use another email system like a paid email account in Google Workspace to conduct business email conversations?
Regarding Catch-All arrangements, even if my one address with Blastable is something like contact@product.com I want to still be able to receive an email addressed to any version of product.com, i.e. info@product.com, support@product.com. Do you setup catchalls to receive those or is there a workaround to have those emails go somewhere else.
I contacted your support through your website over 24 hours ago and they did not respond. I'd like some feedback before purchasing. Thank you
On Tier 3 and above you can have up to 5 sender profiles, so it can be 5 different emails or 5 different domains or any combination of those up to 5 unique profiles.
If you want to set up catch all emails, that would be something you do through your registrar or hosting provider or Google account.
Yes all emails would have to be sent through our dashboard, unless you use the API to send them for you.
A: hey, you send from your own email and add SPF, DKIM and DMARC to your domain at your registrar, but the actual emails get sent from our sending server, but from your email...
A: We do have a backend process we use to check lists, but we don't clean them for you and would recommend you only upload contacts that have engaged in the last few months, so a list cleaning service should not be necessary.
Email templates are on our roadmap for the near future.
I’m really interested in Blastable, but would need Pabbly integration. I noticed a previous answer to a question from 2024 that said you were working on it. Is Pabbly integrated now? Or do you have an ETA for it?
Hey Justin . Thanks for coming back and armed with Albato integration :) . However, it has no triggers (zapier has 2 triggers) . Will these be added eventually ? Anyway , this is not a deal breaker for me . Am going ahead with purchase of tier 3 . But hope you would add triggers to the Albato integration as well . Thanks .
Thanks . triggers : 1) New Subscriber Polling - Triggers when a new support ticket is created via polling 2) Subscriber Status Change - Triggers when a subscriber changes status.
action : 3) Move Subscriber to Another List - Move the subscriber to a different list.
Q: Dear Team, I would like to ask another question about the non-removable branding:
Why don't you offer the option to remove the branding with a monthly add-on? I think everyone would be happy if there was at least a paid choice for removal.
2 years ago, AppSumo also had a lifetime deal from Brevo (formerly Sendinblue) - one of the most established tools in email marketing, and there was no branding...
And what I've noticed - your blog contains only Lorem Ipsum placeholder texts, and when clicking on a post, a server error appears. This doesn't appear very professional and is somewhat off-putting - especially considering that you've been in the market for a few years... Why don't you simply remove the blog from the website menu? In general, your website offers very little information - just a one-pager... It seems a bit neglected... How do you plan to sustain in the long run with all the big players in email marketing?
A: Hey there, we are considering a option to remove the branding with a monthly add on, so that may be an option in the near future.
We're actually in the process of updating the website to a whole new design (within the next few days) and are aware of the issue with the blog and are working to get it restored asap.
We've been around for 5+ years with a healthy MRR, so don't see any issues being able to sustain - plus we have a lot of very inovative things in the pipeline.
Hey Justin - thank you very much for your response! That sounds very promising! Is the option to link the branding with the Blastable affiliate link already live?
Q: Can you do something like what RightMessage does?
For example: I understand they are known for their ability to do the following: 1. Survey and segment visitors on website 2. Personalized calls-to-action and embed on website 3. Popups, sticky bars, slide-up toasters, embedded optin forms 4. Create customer journeys: each visitor sees the perfect CTA for them 5. Tailor CTA wording based on visitor answers / segments 6. Sync answers to your email database 7. Automatically attribute all leads based on traffic channels
I understand this is what makes them unique in the market. Are you able to do any of them now or in the future? Thank you.
A: I'm not familiar with them, so can't honestly answer that... Blastable is an email service provider, so we don't have all the features a full CRM would.
Q: TXT records issues
Hello, I am having an issue connecting my domains.i even had Namecheap tech come in to help. We have added everything as instructed and I still get " Unable to find proper TXT records for your domain name, if you just added the records please wait for them to propagate."
I have tries 3 domains for to no avail.
What do you recommend I do?
Justin_Blastable
Apr 28, 2025A: Please reach out to our support team so they can help you out and get it sorted.
Share Blastable - Plus Exclusive
Verified purchaser
The problem is that the support tab redirects me to the records verification page. It seems that I cannot go to the support page without passing the records verification
Try here mate: https://blastable.com/support.html
Verified purchaser
I wanted to report the issue with the Contact Us form but the Submit button doesn’t seem to work when clicked. As an alternative, I’ve sent my message through the chat feature on the bottom left corner of the site.
I’d appreciate any assistance with this matter and look forward to your reply.
Hey mate, the contact form is working fine on our end - you can also use the live chat or email us anytime at support (at) blastable.com and we'll get back to you asap.
Q: If I use 5 different domains, I'd need more than one sending address for each domain + a Catchall address for each
If I am conducting business emailing in a domain am I limited to only sending emails from Blastable's dashboard or can I use another email system like a paid email account in Google Workspace to conduct business email conversations?
Regarding Catch-All arrangements, even if my one address with Blastable is something like contact@product.com I want to still be able to receive an email addressed to any version of product.com, i.e. info@product.com, support@product.com. Do you setup catchalls to receive those or is there a workaround to have those emails go somewhere else.
I contacted your support through your website over 24 hours ago and they did not respond. I'd like some feedback before purchasing. Thank you
Justin_Blastable
Mar 24, 2025A: Hey,
On Tier 3 and above you can have up to 5 sender profiles, so it can be 5 different emails or 5 different domains or any combination of those up to 5 unique profiles.
If you want to set up catch all emails, that would be something you do through your registrar or hosting provider or Google account.
Yes all emails would have to be sent through our dashboard, unless you use the API to send them for you.
Share Blastable - Plus Exclusive
Q: Redirect after sign up?
Is it possible to redirect a subscriber after they've signed up to go to an external page?
Justin_Blastable
Mar 24, 2025A: Yes, you can easily do that.
Share Blastable - Plus Exclusive
Q: Sending domains
Can I use my own domain names to send from. Example. Info@xyz.com where I have them hosted at rackspace
Justin_Blastable
Mar 22, 2025A: hey, you send from your own email and add SPF, DKIM and DMARC to your domain at your registrar, but the actual emails get sent from our sending server, but from your email...
Share Blastable - Plus Exclusive
Q: What about list cleaning? Will I need different software for that? Also, how many email templates are available?
Justin_Blastable
Mar 21, 2025A: We do have a backend process we use to check lists, but we don't clean them for you and would recommend you only upload contacts that have engaged in the last few months, so a list cleaning service should not be necessary.
Email templates are on our roadmap for the near future.
Share Blastable - Plus Exclusive
Q: Pabbly Integration Yet?
I’m really interested in Blastable, but would need Pabbly integration. I noticed a previous answer to a question from 2024 that said you were working on it. Is Pabbly integrated now? Or do you have an ETA for it?
Ryland_Blastable
Mar 21, 2025A: Hey! We're currently in the process of integrating with Pabbly as we speak :)
Share Blastable - Plus Exclusive
Q: Will you consider integrating with Albato (Zapier alternative) in the near future?
Justin_Blastable
Sep 16, 2024A: Yes, if there is enough demand, we would definitely consider it for sure.
Justin
Share Blastable - Plus Exclusive
Verified purchaser
My vote for this . Please consider integrating with Albato . They have put you in their roadmap . Please respond if they connect for an integration .
Yes, of course we will when they reach out...
I vote for this as well. Def need
CuddlyWuddly and everyoue else go vote for the Blastable-Albato integration here - https://roadmap.albato.com/idea/51894
Blastable just announced Albato integration today via email.
https://albato.com/apps/blastable
@Wantrepreneur beat me to it, but the Albato integration has been completed and was announced today!
Verified purchaser
Hey Justin . Thanks for coming back and armed with Albato integration :) . However, it has no triggers (zapier has 2 triggers) . Will these be added eventually ? Anyway , this is not a deal breaker for me . Am going ahead with purchase of tier 3 . But hope you would add triggers to the Albato integration as well . Thanks .
@CuddlyWuddly we'll have our team check with Albato on that as they have to add all the integration options on their end.
Verified purchaser
Thanks , please follow up with them . I will request them from my end as well. Btw, have purchased tier 3 :) … thanks .
@CuddlyWuddly our team is currently in touch with Albato - which triggers would you like to see them add... they are asking?
Verified purchaser
Thanks .
triggers :
1) New Subscriber Polling - Triggers when a new support ticket is created via polling
2) Subscriber Status Change - Triggers when a subscriber changes status.
action :
3) Move Subscriber to Another List - Move the subscriber to a different list.
Q: Dear Team, I would like to ask another question about the non-removable branding:
Why don't you offer the option to remove the branding with a monthly add-on? I think everyone would be happy if there was at least a paid choice for removal.
2 years ago, AppSumo also had a lifetime deal from Brevo (formerly Sendinblue) - one of the most established tools in email marketing, and there was no branding...
And what I've noticed - your blog contains only Lorem Ipsum placeholder texts, and when clicking on a post, a server error appears. This doesn't appear very professional and is somewhat off-putting - especially considering that you've been in the market for a few years... Why don't you simply remove the blog from the website menu?
In general, your website offers very little information - just a one-pager... It seems a bit neglected... How do you plan to sustain in the long run with all the big players in email marketing?
Justin_Blastable
Mar 20, 2025A: Hey there, we are considering a option to remove the branding with a monthly add on, so that may be an option in the near future.
We're actually in the process of updating the website to a whole new design (within the next few days) and are aware of the issue with the blog and are working to get it restored asap.
We've been around for 5+ years with a healthy MRR, so don't see any issues being able to sustain - plus we have a lot of very inovative things in the pipeline.
Share Blastable - Plus Exclusive
Hey Justin - thank you very much for your response! That sounds very promising! Is the option to link the branding with the Blastable affiliate link already live?
Yes, that is live already :)
Q: Can you do something like what RightMessage does?
For example:
I understand they are known for their ability to do the following:
1. Survey and segment visitors on website
2. Personalized calls-to-action and embed on website
3. Popups, sticky bars, slide-up toasters, embedded optin forms
4. Create customer journeys: each visitor sees the perfect CTA for them
5. Tailor CTA wording based on visitor answers / segments
6. Sync answers to your email database
7. Automatically attribute all leads based on traffic channels
I understand this is what makes them unique in the market. Are you able to do any of them now or in the future? Thank you.
Justin_Blastable
Mar 20, 2025A: Hey mate, Blastable is an email service provider, so we don't do things like website surveys or popups etc.
We do provide opt-in forms, automations, tags for traffic sources etc. though.
Share Blastable - Plus Exclusive
Thank you. Do you have a list of functions that can help with personalisation and segmentation?
Yes, we do offer full personalization and segmentation options when sending an email blast, autoresponder or automation.
Q: Is this a good alternative to mail chimp?
Justin_Blastable
Mar 20, 2025A: Yes, it would be a great alternative to MailChimp - we've had lots of customers move over from them :)
Share Blastable - Plus Exclusive
Q: Would Blastable replace our current CRM (MS Dynamics)? It seems like this is a CRM on steroids.
Justin_Blastable
Mar 20, 2025A: I'm not familiar with them, so can't honestly answer that... Blastable is an email service provider, so we don't have all the features a full CRM would.
Share Blastable - Plus Exclusive
Q: Can I do A/B testing?
Justin_Blastable
Mar 20, 2025A: It's something we're releasing very soon - should be within the next month.
Share Blastable - Plus Exclusive
What about list cleaning? Will I need different software for that? Also, how many email templates are available?
Q: can you run multiple companies out of this
I have two companies. each with 6 sending emails. is this possible with blast able
Justin_Blastable
Mar 20, 2025A: Depending on the plan you go with (Tier 3 and up), you can have up to 5 sending emails per account.
Share Blastable - Plus Exclusive
Q: option to remove powered by?
Justin_Blastable
Edited Mar 20, 2025A: Unfortunately not... this has been answered in about 30 other questions in more detail...
Share Blastable - Plus Exclusive
Q: Make integration??
Justin_Blastable
Mar 20, 2025A: Make would have to integrate us, but we're happy to work with them on it...
Share Blastable - Plus Exclusive
Q: Pabbly, please, please!
I saw that you plan to put Pabbly to run in 6 months! Please, do it Blastable, we´ll love it.
Justin_Blastable
Nov 20, 2024A: Yes, we plan to as soon as we can!
Share Blastable - Plus Exclusive
Justin_Blastable - Is Pabbly integration still on track for April 2025?
We're currently in works with Pabbly :)
Q: i wonder if you will be back?
I only got a sample... Hmmm....
Should I just sign-up for your imminent return?
Or am I just being too hopeful?
Justin_Blastable
Jan 14, 2025A: Hey, sorry for the late reply, but we have no plans as of now...
Share Blastable - Plus Exclusive
Blastable has returned for 5 more days (AppSumo Plus members only)
Q: If you would like Blastable integrated with Albato vote in the link attached. Goes for Blastable Creator team.
https://roadmap.albato.com/idea/51894 - share this link with other Blastable users so they vote yes as well!
Justin_Blastable
Jan 14, 2025A: thanks for sharing mate!
Share Blastable - Plus Exclusive
Blastable added Albato integration on March 6, 2025.
https://albato.com/apps/blastable
Q: Tier 1 vs 3 ... is it offering 1 domains instead of 5 domains to use for autoresponders?
On Tier 1 how many domains may we connect?
On Tier 3 how many domains may we connect for use with autoreponders or email?
Justin_Blastable
Dec 18, 2024A: On Tier 1/2 you can only have one sender profile.
On Tiers 3+ you get up to 5 sender profiles.
Share Blastable - Plus Exclusive
Q: Autorepsonders... can I upload pictures and files for this use case? how much storage or files_?
2) Does the unlimited autoresponders affect the total count of the emails sent?
or is it really unlimited?_
Justin_Blastable
Dec 18, 2024A: You can create an unlimited # of autoresponders, but each send counts towards your monthly sending limit. Yes, you can upload photos/images to use.
Share Blastable - Plus Exclusive