I have bought this deal as I thought that the company in question will be a good one, but nope! They do lock the folders at any time, and I need to send several messages through their platform in order to get them unlocked. They always ask for reviews, which at the beginning I have done, but they want even more. So, if you create a folder and start to work on something to collect information, be assured that next time you log in, the folders will be locked and you need to wait a couple of days before they unlock the folders. The same happens with the integration. Now, I am tired of sending them messages and having discussions about it. I just do not understand what the contract is between AppSumo and the companies that sell LTD on AppSumo. Although some companies do respect the LTD, many others do not. So for us, it is an investment in something that we do not know how long it will be on the market; in exchange, we get a lifetime deal. It is happening too often with AppSumo deals, which makes it really no more feasible to invest money.
I would normally give the benefit of the doubt but the product/support team is horrible. No response and then they block you. There is a bug between the appsumo and needing to upgrading as I ran out of credits which was wrong. The lifetime membership doesnt work. Feels like they abandoned the team.
Also there is no way to cancel despite emailing their team that I want to cancel my subscription.
Their definition of support is "the team is looking into this" every third or fourth time.
*PDF Template designer:* 1. When signing a document generated from a pdf template, tab order jumps all over the place, no matter how carefully form fields are added in the desired order. There is no apparent way to change this in the designer. 2. A popup for an explainer video materializes on hover over the variable icon (second from the top, just under "add new element". The popup cannot be closed except by signing out of BoloForms completely. 3. Checkboxes can not be set to "required". Signatures do not honour the alignment specified. 4. There is no apparent way to save progress on a template design. Exiting the template seems to save changes, whether I want it to or not. Clicking the "Save" button opens the Send interface. 5. There is no apparent way to preview and test fill a pdf template. 6. The subject line specified in the Send interface does not appear on the eventual email. Clicking to view in a web browser delivers text without paragraphs, and still does not show the email subject.
They add marking "bolosign" on the pdfs, not possible to avoid this
Around signature and on the top of each page of a pdf, there is "bolosign" marking. After discussing with the team : "it's for security reason" and "We cannot help you in this case unfortunately as all eSignature platforms have this." My legal team says they cannot use a contract on which there is extra marking.
Also, this isn't true, all platforms don't make this marking mandatory. For example bunnydoc has a simple option in the settings to remove all markings... https://appsumo.com/products/bunnydoc/#overview
Verified purchaser
Not a company to trust
I have bought this deal as I thought that the company in question will be a good one, but nope!
They do lock the folders at any time, and I need to send several messages through their platform in order to get them unlocked. They always ask for reviews, which at the beginning I have done, but they want even more. So, if you create a folder and start to work on something to collect information, be assured that next time you log in, the folders will be locked and you need to wait a couple of days before they unlock the folders. The same happens with the integration. Now, I am tired of sending them messages and having discussions about it. I just do not understand what the contract is between AppSumo and the companies that sell LTD on AppSumo. Although some companies do respect the LTD, many others do not. So for us, it is an investment in something that we do not know how long it will be on the market; in exchange, we get a lifetime deal. It is happening too often with AppSumo deals, which makes it really no more feasible to invest money.
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Verified purchaser
Horrible customer support and cannot cancel
I would normally give the benefit of the doubt but the product/support team is horrible. No response and then they block you. There is a bug between the appsumo and needing to upgrading as I ran out of credits which was wrong. The lifetime membership doesnt work. Feels like they abandoned the team.
Also there is no way to cancel despite emailing their team that I want to cancel my subscription.
Was good at first now a joke. Avoid avoid avoid.
Hope they fix the customer support.
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Verified purchaser
PDF Template designer is seriously disappointing
Their definition of support is "the team is looking into this" every third or fourth time.
*PDF Template designer:*
1. When signing a document generated from a pdf template, tab order jumps all over the place, no matter how carefully form fields are added in the desired order. There is no apparent way to change this in the designer.
2. A popup for an explainer video materializes on hover over the variable icon (second from the top, just under "add new element". The popup cannot be closed except by signing out of BoloForms completely.
3. Checkboxes can not be set to "required". Signatures do not honour the alignment specified.
4. There is no apparent way to save progress on a template design. Exiting the template seems to save changes, whether I want it to or not. Clicking the "Save" button opens the Send interface.
5. There is no apparent way to preview and test fill a pdf template.
6. The subject line specified in the Send interface does not appear on the eventual email. Clicking to view in a web browser delivers text without paragraphs, and still does not show the email subject.
Share BoloForms Signature
Verified purchaser
They add marking "bolosign" on the pdfs, not possible to avoid this
Around signature and on the top of each page of a pdf, there is "bolosign" marking. After discussing with the team : "it's for security reason" and "We cannot help you in this case unfortunately as all eSignature platforms have this." My legal team says they cannot use a contract on which there is extra marking.
Also, this isn't true, all platforms don't make this marking mandatory. For example bunnydoc has a simple option in the settings to remove all markings... https://appsumo.com/products/bunnydoc/#overview
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Verified purchaser
Solid Docusign Alternative
Solid and easy Solution! Hope they soon add WhatsApp OTP! :)
Go for it!
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