Q: Public View Permissions

These do not seem to be working at all. No one who publicly views the brand portal can download any files. The option isn't even present. How do I fix this?

118426898810397555520PLUSDec 10, 2024
Founder Team
Danielle_BrandBay

Danielle_BrandBay

Edited Dec 10, 2024

A: Hello! We apologize for the inconvenience here. This was an identified bug after a hotfix that was pushed last night where the download button in the popup was hidden on the public brand page. This was promptly resolved today. :)

For matters like this, please message support@brandbay.io directly for product support to get the best help.

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