BreezeDoc Questions

Showing 1 - 5 of 321 questions
HenrikT1HenrikT1
HenrikT1PLUS
Dec 9, 2025
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Q: So I got tier 3 - but still ther is anoying ads on the site??

Hi,
Why is there an anoying "upgrade add" acros the top when I boutht the top tier3 ??

Kind regards
Henrik

Founder Team
Luka_originals

Luka_originals

Dec 11, 2025

A: Hi Henrik,

Thanks for reaching out, and I’m sorry for the confusion with the upgrade banner.

Please contact our support team at support@breezedoc.com
and include the email address connected to your BreezeDoc account. Our team will take a closer look at your account setup and make sure your Tier 3 purchase is correctly applied so the upgrade message can be removed.

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104492785916001823608104492785916001823608
104492785916001823608
Nov 30, 2025
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Q: Need to get signature on all pages

Let me explain, if I have a 100 page document and need the signature of my client in all of the 100 pages, should I:
1. Drag & Drop the signature field in each page (OR)
2. Does BreezeDoc have any feature to just append in "all pages"?

Kindly answer fast, I purchased BreezeDoc but shocked to see this feature not there. Not having this feature will push me for a refund. Thank you.

Founder Team
Luka_originals

Luka_originals

Dec 11, 2025

A: Hi there,

I completely understand the concern — adding a signature to many pages manually can be very time-consuming.

At the moment, BreezeDoc does not offer a feature to automatically place a signature field on all pages of a document. The only available method is to drag and drop the signature field onto each page where it's required.

I know this isn’t ideal for long documents, and I’m...

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michael20michael20
michael20PLUS
Nov 25, 2025
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Q: Original Purchaser

I was one of the original, original purchasers (4/24/2024) and purchased the Tier 4 plan. That plan is limited to 40 docs per month. Your current Agency plan is unlimited docs with many more features.

I'm sure it was just an oversight to forget about us very early purchasers and not upgrade us to unlimited docs per month as well.

Who do we need to contact to get that fixed?

Founder Team
Luka_originals

Luka_originals

Dec 11, 2025

A: Hi there,

Thanks for reaching out about this. The original Tier 4 plan still includes the features it launched with, but no worries — our support team can take care of this for you.

Please contact us at support@breezedoc.com and we’ll review your account and help you from there.

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alexsaramalexsaram
alexsaram
Nov 13, 2025
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Q: GDPR and DPA

Hi, I have a question regarding the DPA you provided.

In the current template, Sumo Group Inc. (BreezeDoc) is listed both as the Data Controller (Company) and as the Data Processor.
As far as I know, under GDPR, these two roles cannot be fulfilled by the same entity in the same processing activity.

Could you please clarify whether this is a placeholder issue and update the DPA so that:

- the...

Founder Team
Luka_originals

Luka_originals

Dec 11, 2025

A: Hi there,

Thanks so much for bringing this to our attention. We’ll review this with our legal team to ensure the DPA reflects the correct Controller/Processor roles. We really appreciate you flagging it.

If you have any other questions in the meantime, feel free to reach out to our Support team - support@breezedoc.com

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sl.crane.consultingsl.crane.consulting
sl.crane.consulting
Nov 13, 2025
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Q: Can you clarify agency account

I bought a copy of the agency version figuring that I was an agency I could use this for multiple clients and branding. Apparently the teams features is what you call agency and you can assign only one brand. Looking over the docs it says there is a feature to change logo of the team at Team ➜ Settings ➜ Branding but that does not exist anywhere in the setup. I did get team added but from the...

Founder Team
Luka_originals

Luka_originals

Dec 11, 2025

A: Hi there,

At the moment, an Agency account supports one team and one brand. There isn’t a way to set different branding (logos, company identities, etc.) for multiple clients under the same Agency account. Because of that, if you work with several companies and each requires its own branding, you would currently need separate BreezeDoc accounts.

You’re also correct that the documentation...

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