BreezeDoc Questions

Showing 1 - 5 of 333 questions
Jay_pJay_p
Jay_p
Feb 5, 2026
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Q: Hiding Metadata from client which shows at the bottom

Dear Breezed team, I need to know about hiding meta data.
We do not need the client to see the meta data, and it looks very unprofessional. How to hide it?

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silvan.kurrassilvan.kurras
silvan.kurras
Feb 5, 2026
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Q: Are all tool communication emails in English for the undersigned?

Hi team,
Does the end user who ultimately signs the documents see all emails in German, or are these emails only sent in English?
I can, of course, store the texts in the documents in German; I assume that much is clear.
Thank you very much for your response.
Best regards

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paul623paul623
paul623
Feb 2, 2026
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Q: Download Document PDF over API

Hi,

how do i get the PDF of a document over the api?
I only find an url for a .jpg of the unsigned document on /api/documents/{ID}. I need the signed PDf. The same i would get at breezedoc.com/documents/{ID}/download but via the api.

Thanks!

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contact2697contact2697
contact2697
Feb 2, 2026
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Q: Add our own email

Can you add a way for us to send from our own email vs BreezeDoc. All BreezeDoc emails go to Spam folder. I've tested with my other emails and I get it all the time from clients

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jesusqjesusq
jesusqPLUS
Jan 20, 2026
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Q: Spam Filter

When I send out a document to be signed, it goes into the spam filter. I've attempted to send it to multiple domains and they all went to the spam folder. Do I have to add anything to my mx record to be able to send documents to be sign without hitting the spam folder? I don't see any documentation on setting up the mx record on my domain.

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