Q: Add our own email
Can you add a way for us to send from our own email vs BreezeDoc. All BreezeDoc emails go to Spam folder. I've tested with my other emails and I get it all the time from clients
Luka_originals
Mar 23, 2026A: Hi!
Thanks for the feedback — you're not the first to bring this up and we hear you. Currently, all signing emails are sent from BreezeDoc's email infrastructure, and there isn't a way to send from your own email address or domain.
That said, improving email deliverability is a top priority for us. We're actively working on making sure BreezeDoc emails land in inboxes, not spam folders.
In the meantime, a quick workaround: you can let your recipients know to check their spam folder and mark emails from BreezeDoc as "Not Spam" — this helps train their email provider for future messages.
We appreciate the suggestion about custom sending domains — it's noted and on our radar.
Thanks for your patience!