AndriaBauneeEnterprisesQ: Email change
I bought the upgraded deal and I had customer service change my email, but my new email address is being blocked by BreezeDoc and I cannot sign in, use forgot password, or receive/retrieve docs in my account.
I have emailed back and forth, but if someone is emailing the response to the blocked email it will not get through. I would buy another, but I really want the email address as I have automations coded to catch emails.
Luka_originals
Mar 23, 2026A: Hi Andria!
I'm sorry you're running into this — that sounds frustrating. This is something our support team needs to look into directly on your account to get it resolved.
Please reach out to [email protected] and include the new email address you'd like to use. If the emails aren't getting through, try sending from a different email address and mention your original purchase email so we can locate your account. We'll get this sorted out for you!