Brilliant Directories Reviews

Yes, Brilliant Directories is a mature product, and Jason (Haloossim, co-founder) is very responsive e.g. on their Facebook group. But I have to agree with others that its design is noticeably dated, like 10 - 15 years at the least. On the good side, it's a good fit for the older folks who make up an increasingly larger portion of our population; but on the other hand, it certainly pushes away even the Gen X'ers. I take away at least half a taco because I then have to do a lot of work just to make it look relevant in 2025.

The other thing that take away the other half of the taco is their custom domain setup. It seems the A Record Method no longer works. It is now either the Nameservers Method or the CNAME Method. I prefer using the root/naked domain for my Brilliant Directories websites (yes, I've already got 2; still deciding on the 3rd), but then it means using their NS1/NS2.DIRECTORYSECURE.COM nameservers as well, which basically gives the whole Brilliant Directories story away. And the whole CNAME with www and/or Cloudflare setup doesn't really work that well. If only I could use the A Record Method ...

I still recommend Brilliant Directories, because I think even with these "cons", you are getting a well thought out and fully developed product, a hands-on founder and a vibrant community of users. 4 out of 5 tacos for sure.

An Essential Tool for Our Community
We purchased Brilliant Directories on AppSumo and have been consistently impressed with its capabilities. As an organization, we needed a simple yet powerful way to create a professional member directory, and this software has proven to be a perfect fit. The intuitive drag-and-drop editor and pre-built templates made it incredibly easy to get our site live without any coding. We've found the member management and monetization features to be particularly valuable, streamlining our administrative tasks and helping us generate a return on our investment.

Our only significant regret is not purchasing the highest tier available. We initially opted for Tier 5, believing it would meet all our needs, but we've since realized the full potential of the platform. Our community has grown faster than we anticipated, and we now wish we had lifetime access to the advanced features, higher member volume, and additional integrations that come with the top-tier plan.

In hindsight, the initial investment for the highest tier would have been a drop in the bucket compared to the long-term value it would provide. For anyone considering this platform, we highly recommend it. Just be sure to invest in the highest tier you can—it's a powerful tool, and you'll want access to all of its features as your project grows.

The Brilliant Directories system is easy to get up and running, and it's packed full of features. The documentation and videos make the more detailed features easy to implement.

I'm loving everything from the dashboard to customer automations to the SEO features.
You can tell that the system was designed by agency owners; they've already thought of every little aspect.

Everything is already built in and ready to go; no need to build workflows and automations, no custom code to embed, or zaps needed. It's all there and very little customization is needed, even for branding the automated messages.

I had one domain issue unrelated to their software, but when I emailed support, they responded within 30 minutes, and after one more Q&A back and forth, they gave me the solution along with an easy step-by-step how-to.

5-Star positive experience from both the system and their support! 100% recommend.

At the begging, its looks complicated but after getting great support and also the AI support
I understood the system and its run
Thank you all

I have been looking for a directory forever but the daunting ask of setting up a wordpress site with such capability made me drop the idea. Thanks to Brilliant Directory, a hosted directory that comes with all the necessary plugins (free!!) and some optional features (at really low) price when you need to scale up. Unlike many other saas, this is a polished product with years of development that makes it ready (and rocking) right out of the box!