4.9
Taco ratings
'Customers appreciate Brilliant Directories for its robust features, reliable support, and ease of use. The platform's comprehensive training resources, user-friendly interface, and responsive customer support have garnered high praise. Some users have noted a slight learning curve and occasional mobile site performance issues. With an overall rating of 4.9 and 877 reviews, Brilliant Directories is a solid choice for those in need of a powerful CMS and CRM. Additionally, with a 60-day money-back guarantee, it's definitely worth a try!'
AI-powered summary of customer reviews
Verified purchaser
Promising Platform for Growth
I’m new to Brilliant Directories, but so far I’m really impressed! The platform feels intuitive and well-organized, and I love how much potential it has for building and managing a professional directory.
Even as a newcomer, I can already see how useful the Tier 3 features—like member limits, business records, and storage—will be as I grow my site. The interface is clean, and I appreciate how the team seems committed to improving the platform. Excited to explore more!
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Verified purchaser
From one directory to two in just a month!
I started my journey with Brilliant Directories by testing the platform with a single directory. I was immediately impressed by how comprehensive their services are everything you need to run a professional member site is included right out of the box.
One of the standout features for me was the AI integration. When you’re starting from scratch, having AI tools to help build your initial website is a massive time-saver. It gave me a solid foundation to work from without the usual "blank page" frustration.
Whenever I encountered a technical hurdle, their support team was incredibly responsive. They genuinely care about solving problems quickly so you can focus on growing your business.
I originally signed up for a single T6 plan, but I was so impressed by the ease of use and the results that I purchased a second one just a month later. If you are looking for a powerful, scalable directory solution, look no further.
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Verified purchaser
A true “all-in-one” membership directory platform
My experience (Tier 5)
Many times I consider writing a review on AppSumo but end up postponing it. This time, I felt I should join other reviewers to share my impressions. I chose Tier 5 on AppSumo, and even in the early setup phase, it’s clear BD is built for quick launch: you start with a ready-made directory foundation, then customise categories, listings, and membership flows instead of building everything from scratch. Tier 5 also offers plenty of scope for scale (high member limits) and includes more advanced options like developer tools plus Zapier/webhook support, which makes automation and integrations feasible as the site grows. I selected Tier 5 because I felt it would suffice for a long time. Should I exceed its membership limitations, I would then consider upgrading.
What stands out
• Fast “time to first version”: Pre-built structure + templates make it achievable to publish a functional directory in a day and iterate from there.
• Strong membership + monetisation core: It’s designed around free/paid memberships, recurring billing, and member management rather than treating those as afterthoughts.
• Lots of flexibility without coding: Users often mention the balance of features and usability, especially for non-developers who still want a robust platform.
• Responsive support: I found reassurance in several AppSumo reviewers who consistently highlighted quick, helpful support interactions.
Minor cons (so far)
The platform is feature-rich, so there is a learning curve if you want to utilise everything to its full potential (but the depth is also the point). Also, if you’re extremely design-picky, you might find some layout/design constraints compared to fully custom development.
Overall, BD feels like a practical, business-ready directory/membership system—more “launch and operate” than “tinker forever.”
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Verified purchaser
Has a lot of usecases.
I'm just starting to dive into the platform, and i've only scratched the surface. Has a great interface that's straight to the point, and already thinking of more and more usecases as I get more involved with it.
Jason_BrilliantDirectories
Jan 10, 2026Thanks for the great feedback. It’s awesome to hear the interface is clicking with you early on, and even better that it’s already sparking new ideas and use cases.
There’s a lot to explore, and we’re excited to see how you make the platform your own as you dig deeper. We’re here if you have questions along the way—appreciate you taking the time to leave your review!
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Verified purchaser
Easiest way to start a directory!
I really like that it is set up to not just be a directory but a hub for whatever niche you choose. It is not something you can just do easily on WordPress. There is a learning curve but the Brilliant Directory bot has been so helpful with figuring things out fast. It doesn't know everything but it knows enough that it is really helpful. There are things I wish were different. Some of the add ons I wish just came with it and you didn't have to pay monthly for the extra. I get they need to make money too and it needs to be sustainable for them. Like as far as add ons I wish were included they would be Bookmark My Favorites, Advanced Post Moderation, Feature Members On Homepage, Limit Posts Per Member, Member Profile Badges, Member Profile Analytics, Simple Events Calendar. But overall I am very happy with Brilliant Directories. It is fairly easy to make the site look professional and useful.
Jason_BrilliantDirectories
Jan 10, 2026Thank you for the thoughtful and honest review. We’re really glad to hear BD made it easier to finally bring your directory idea to life and turn it into a full-featured hub for your niche.
It’s great to know the BD Bot has been a helpful guide along the way. You’re right—it might not have all the answers, but we’ve designed it to get you moving quickly, and it’s awesome to hear it’s doing just...
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