4.9
Taco ratings
Customers value Brilliant Directories for its intuitive interface, extensive features, and exceptional customer service. While some users have mentioned limitations in categorization options and template modernization, the platform's overall rating of 4.9 and 855 reviews solidify its position as a top choice for those seeking a comprehensive membership website solution. Additionally, with a 7-day free trial and a 60-day money-back guarantee, it's certainly worth exploring.
AI-powered summary of customer reviews
Verified purchaser
Exceeded My Expectations!
I was previously using a different directory platform, and honestly, it wasn’t cutting it. The functionality was underwhelming, and the design and overall style didn’t match the level of brand I’m building.
Brilliant Directories fixed both problems immediately. It has every feature I need and a clean, professional look that actually aligns with my brand.
The biggest surprise was how fast I was able to get results. I had the directory set up and businesses joining in under 12 hours. The AI chat widget was a huge help—it answered every question I had and pointed me to exactly where to make changes, down to very specific settings.
Overall, I’m extremely impressed and confident I made the right call going with the Tier 5 offer.
Jason_BrilliantDirectories
Dec 12, 2025Hi Russ,
Thank you so much for this amazing review—we’re really glad to hear BD delivered what you were looking for, both in features and design. It’s always exciting to hear when someone is able to get results that quickly, especially with businesses already joining in under 12 hours!
Also great to hear the AI chat widget helped guide you through the setup—it’s been a fun tool to build, and...
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Verified purchaser
Launching a directory incredibly easy
As a Tier 5 user, I highly recommend this platform for its standout features and reliable support team. It makes launching a directory incredibly easy.
Jason_BrilliantDirectories
Dec 12, 2025Thank you so much for the kind words! We’re thrilled to hear that BD made launching your directory a smooth experience, and we really appreciate you recommending the platform.
Glad to have you on board with Tier 5—we’re here anytime you need support as your project grows!
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Verified purchaser
Impressive features and great support make this a solid choice
So far, I'm very impressed with all of the features. I particularly like the customizable member plans along with the Stripe integration. The instant business records and claimable listings solve the problem of launching a new directory, saving tons of time while filling out the site to attract both members and visitors.
There is a bit of a learning curve in how things are done, so be prepared to dig into the docs and videos. I've used support twice, and they responded quickly each time.
I went with Tier 6, and this is definitely 5 tacos from me!
Jason_BrilliantDirectories
Dec 12, 2025Thank you so much for the awesome review—and for going with Tier 6! We’re really glad the features like customizable plans, Stripe integration, and Instant Business Records are delivering value and saving you time.
Appreciate your note about the learning curve—totally fair, and we’re happy to hear the docs, videos, and support team have been helpful along the way.
Thanks again for the 5 tacos...
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Verified purchaser
A Powerful Membership Site Builder
Using Brilliant Directories (BD) makes creating a membership site quick and easy, you litterally have a site up and running in minutes.
The customisation features are extensive allowing you to make the site your own. Some of the customisation features are a little more complicated to implement, but the tutorial videos are easy to follow along and the instructional documentation is detailed.
I'm creating a town business directory and ability to import the business data makes populating the directory extremely simple.
I've contacted support a couple of times and they have come back to me quicky.
I'm thinking about buying another Tier 1 for my local camera club as a members website.
Jason_BrilliantDirectories
Dec 12, 2025Thank you for the thoughtful review—really glad to hear you’ve had a smooth experience so far and that BD is helping you bring your town business directory to life.
It’s great to know the import tools, tutorials, and support have all played a part in making things easier. And if you do decide to grab another Tier 1 for your local camera club, we’d be honored to be part of that project...
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Verified purchaser
Ready to go- ‘straight out the box’
I was looking for a solution to build my directory - the alternatives meant stacking up plug-ins, coding some elements, which is not my strength, and then mashing together lots of other software. I gave up. I knew I would be setting myself up with the on going nightmare of keeping the whole thing up to date with plugins and version changes. With Brilliant Directories the whole thing is built for the exact purpose of building a directory. I am not naive enough to believe there won’t be a learning curve but it's all their- ready to go.
Jason_BrilliantDirectories
Dec 12, 2025Really appreciate you sharing this—and great to hear you’re already seeing wins right out of the box. That’s exactly what we set out to build: something purpose-built for directories that removes the overwhelm of plugins, code, and stitching things together just to get started.
You’re also spot on—there’s a learning curve, but the tools are all there, ready when you are. And the fact that you...
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