4.9
Taco ratings
Customers value Brilliant Directories for its intuitive interface, extensive features, and exceptional customer service. While some users have mentioned limitations in categorization options and template modernization, the platform's overall rating of 4.9 and 855 reviews solidify its position as a top choice for those seeking a comprehensive membership website solution. Additionally, with a 7-day free trial and a 60-day money-back guarantee, it's certainly worth exploring.
AI-powered summary of customer reviews
Verified purchaser
Powerful, With Plenty to Explore
Brilliant Directories is a solid platform with lots of bells and whistles for anyone looking to build a membership site or online directory. It packs a huge amount of functionality into one system, which is great if you want an all-in-one solution rather than juggling lots of separate tools.
That said, with so many features, it can run the risk of feeling a bit bloated. There’s definitely a learning curve, especially at the beginning, and it can feel like there’s more to explore than you immediately need. Thankfully, it mostly walks a fine line between practicality and overwhelm — the tools are there when you’re ready for them.
One welcome improvement is the addition of new AI tools, which make it much easier to get started. They help speed up setup and content creation, reducing the friction for new users.
Overall, Brilliant Directories is a good fit if you’re building a serious project and are happy to spend a little time learning the platform. I’m personally looking forward to using it for my new project, and it feels like a strong foundation for a well-thought-out directory or membership site.
Jason_BrilliantDirectories
Dec 13, 2025Hi John,
Thanks for the detailed and balanced review. Really glad to hear you're seeing the value in the all-in-one approach and that the platform feels like a solid foundation for your new project.
Totally fair point about the learning curve—there’s definitely a lot packed in, but it’s encouraging to hear the tools feel manageable once you get into the flow. The new AI tools were built...
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Verified purchaser
Great product, excellent support.
Really strong all around product. Robust ability, highly customizable, clean UI, user friendly and quick support responses. 5 tacos.
Jason_BrilliantDirectories
Dec 13, 2025Thanks for the great review. Really happy to hear the platform is working well for you across the board. We’ve focused on keeping it powerful but easy to use, and it’s great to know the support team has been helpful when needed.
Appreciate the 5 tacos and wishing you continued success with your project.
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Verified purchaser
Finally, a membership platform that makes sense!
I am in the process of setting up my new site for my Labyrinth Mind podcast and Reframelife Hypnotherapy, and I’m so glad I chose Brilliant Directories. I've tried other platforms in the past that were either too simple or way too complicated. BD hits the sweet spot.
The dashboard is intuitive, and even though I’m just getting started with the design and settings, I can already see how powerful this will be for managing my members and listeners. If you are looking to build a directory or a membership site without needing to learn complex coding, this is the way to go.
Jason_BrilliantDirectories
Dec 13, 2025Thanks for the kind words and for sharing how you’re using BD. Really glad it’s feeling like the right fit for your podcast and hypnotherapy work. We’ve worked hard to make sure the platform stays powerful without being overwhelming, so hearing that it “makes sense” means a lot.
It sounds like you’ve got a clear vision, and we’re excited to see how you bring everything together. Wishing you all...
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Verified purchaser
It has everything I could think of
I now get why people like this so much, it has everything you would need for a multitude of directory cases. I see that some functionalities are behind paid plugins, but that's understandable after weighing in the vast stock features.
Jason_BrilliantDirectories
Dec 13, 2025Thanks again for the thoughtful review. Really glad the platform is lining up with what you need right out of the gate—that’s always been the goal. We’ve packed in as much as we can to give folks a strong starting point without needing to stitch things together.
Some of the deeper tools live in the plugin system, but we’ve done our best to make sure the core features can stand on their...
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Verified purchaser
Exceeded My Expectations!
I was previously using a different directory platform, and honestly, it wasn’t cutting it. The functionality was underwhelming, and the design and overall style didn’t match the level of brand I’m building.
Brilliant Directories fixed both problems immediately. It has every feature I need and a clean, professional look that actually aligns with my brand.
The biggest surprise was how fast I was able to get results. I had the directory set up and businesses joining in under 12 hours. The AI chat widget was a huge help—it answered every question I had and pointed me to exactly where to make changes, down to very specific settings.
Overall, I’m extremely impressed and confident I made the right call going with the Tier 5 offer.
Jason_BrilliantDirectories
Dec 12, 2025Hi Russ,
Thank you so much for this amazing review—we’re really glad to hear BD delivered what you were looking for, both in features and design. It’s always exciting to hear when someone is able to get results that quickly, especially with businesses already joining in under 12 hours!
Also great to hear the AI chat widget helped guide you through the setup—it’s been a fun tool to build, and...
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