4.9
Taco ratings
'Customers appreciate Brilliant Directories for its robust features, reliable support, and ease of use. The platform's comprehensive training resources, user-friendly interface, and responsive customer support have garnered high praise. Some users have noted a slight learning curve and occasional mobile site performance issues. With an overall rating of 4.9 and 877 reviews, Brilliant Directories is a solid choice for those in need of a powerful CMS and CRM. Additionally, with a 60-day money-back guarantee, it's definitely worth a try!'
AI-powered summary of customer reviews
Verified purchaser
A strong environment to rapidly launch directories
I purchased Tier 6 and overall I’m happy with Brilliant Directories.
Strengths
- Flexible platform with a solid feature set and good starting templates for rapid setup
- Good documentation
- Smooth integrations with Google services and Stripe, which helped speed up setup
Things to be aware of
- Some features I had expected to be able to setup, such as variable lead pricing or issuing credits, don't appear to be included in the AppSumo deal and require separate monthly plans
- For an Australian-based audience, performance testing from Australia is showing low Lighthouse performance scores, mainly due to initial server response time.
I’m still in the setup phase and haven’t fully launched yet, but overall it feels like a capable and flexible platform with a strong foundation for directory-based businesses. I'll reach out to support regarding the Australian webpage performance concerns.
Jason_BrilliantDirectories
Jan 12, 2026Thanks for sharing such a detailed and balanced review!
It’s great to know you’ve been able to hit the ground running with the platform, especially with Stripe and Google integrations speeding things up.
Appreciate you highlighting both the strengths and areas for improvement. You’re clearly setting up for a high-quality launch, and we’re excited to see what you build!
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Verified purchaser
A really solid option for member-based communities
I signed up for Brilliant Directories after seeing so much consistent feedback from other users who are running membership-based communities, particularly those offering classes, resources and gated content - all of which was important to me. What stood out was having everything in one place — member management, payments, content access and communication — without needing to stitch together multiple tools or plugins (we've all been there!). The scalability and support gave me confidence to commit to BD early, even before fully building out exactly where I was heading. I’m just starting my membership community and can’t wait to see where we can take it from here.
Jason_BrilliantDirectories
Jan 12, 2026Thanks for sharing your experience — your approach and early commitment are really inspiring!
You’re absolutely right — managing member access, payments, content, and communication from one place without juggling plugins is a huge relief. That “all-in-one” stability is exactly what we hoped would resonate with community builders like you.
It’s awesome that you’re launching your own membership...
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Verified purchaser
One of the Best LTD
Bought this LTD level 5 as part of the growth strategy for my main business. It is one of the best, if not the best, LTD I have bought.
The video training content is simple and split into categories rather than one long video making the set up of the site easy. If you get stuck there is always the help bot that is the best I have encountered as is the on site editor that I found very helpful for editing the site in reat time.
If you are tech savvy, which I am not, you could set up a directory site in no time at all.
The only thing I would have wanted is the deal to have multiple sites to build a portfolio of directories. Or be able to add further sites at a later stage at the LTD prices.
I have bought many deals at lower levels as it was it was what I needed at the time only to find that after growing my business I needed more tiers at a later date. I have then replaced the original LTD with another LTD deal that offers the number of seats/licences I need for new staff. Maybe this is something for appsumo to build into deals so that members dont have to look for replacement app at a later date and discard the original. Hope that makes sense.
Jason_BrilliantDirectories
Jan 12, 2026Thanks for the thoughtful review — it absolutely makes sense, and we appreciate you sharing your growth strategy.
We’re thrilled to hear this has been one of the best LTDs you’ve purchased. Making the setup approachable — especially for non-tech users — is something we’ve worked hard on, so your feedback on the training videos, help bot, and on-site editor really hits home.
As for expanding to...
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Verified purchaser
Works great!
It's takes a bit of time to get started. But overall, BD comes with a lot of features, and once you know where everything is, it's working great.
Jason_BrilliantDirectories
Jan 12, 2026Thanks for the quick feedback!
Totally agree — there’s a bit of a learning curve at the start, but once you’re familiar with where everything lives, the platform really starts to click. BD is packed with features by design, and we’re glad it’s all coming together smoothly for you now.
Appreciate you jumping in and making it work — excited to see where you take your project from here!
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Verified purchaser
What I like most about Brilliant Directories
Brilliant Directories gives you real structure without boxing you in. It’s flexible enough to support serious use cases (memberships, directories, ecosystems) without requiring a developer for every small change. The admin dashboard is straightforward, features are clearly thought through, and the platform actually scales as your idea grows.
It’s not a “toy” directory builder—it’s a legit foundation for building something long-term. Solid value for the price.
Jason_BrilliantDirectories
Jan 10, 2026Thanks so much for this thoughtful review. We really appreciate the way you framed it — structure without limits is exactly what we’ve aimed to build.
It’s great to hear the platform is giving you room to grow while still providing the tools and clarity to move efficiently. We agree completely — this isn’t meant to be a one-off tool, but a foundation for something that can evolve and scale with...
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