4.9
Taco ratings
'Customers appreciate Brilliant Directories for its robust features, reliable support, and ease of use. The platform's comprehensive training resources, user-friendly interface, and responsive customer support have garnered high praise. Some users have noted a slight learning curve and occasional mobile site performance issues. With an overall rating of 4.9 and 877 reviews, Brilliant Directories is a solid choice for those in need of a powerful CMS and CRM. Additionally, with a 60-day money-back guarantee, it's definitely worth a try!'
AI-powered summary of customer reviews
Verified purchaser
Works great!
It's takes a bit of time to get started. But overall, BD comes with a lot of features, and once you know where everything is, it's working great.
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Verified purchaser
What I like most about Brilliant Directories
Brilliant Directories gives you real structure without boxing you in. It’s flexible enough to support serious use cases (memberships, directories, ecosystems) without requiring a developer for every small change. The admin dashboard is straightforward, features are clearly thought through, and the platform actually scales as your idea grows.
It’s not a “toy” directory builder—it’s a legit foundation for building something long-term. Solid value for the price.
Jason_BrilliantDirectories
Jan 10, 2026Thanks so much for this thoughtful review. We really appreciate the way you framed it — structure without limits is exactly what we’ve aimed to build.
It’s great to hear the platform is giving you room to grow while still providing the tools and clarity to move efficiently. We agree completely — this isn’t meant to be a one-off tool, but a foundation for something that can evolve and scale with...
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Verified purchaser
Excellent directory
Brilliant directories are the best directory solution I have found, and I have tested quite a few. I really enjoy the hosted solution, since most other solutions have been WordPress solutions, which take so much time to maintain and protect etc.
There is much to set up, but when you are in, you have a solid solution for many years.
Jason_BrilliantDirectories
Jan 10, 2026Thank you for the kind review. We’re glad to hear BD stood out after exploring other options, and that the hosted solution has made things easier compared to maintaining WordPress setups.
There’s definitely some setup involved at first, but once you’re in, it’s built to be a stable, long-term solution. Wishing you continued success as you grow your project.
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Verified purchaser
Brilliant Product!!!!
So I purchased tier 3 and I’m very pleased with the product. Mostly with the potential for growing a local business with it. It was very simple to set up everything aas they have very detailed tutorials. Tier 3 came with a lot of add ons. Navigation is decent might take a slight time to get used to but if you’ve used WordPress you’re good. Looking forward to what BD has to offer in the future. Thanks BD team!!!!
Jason_BrilliantDirectories
Jan 10, 2026Thank you for the great review. We’re glad to hear Tier 3 is delivering strong value and that the setup process felt smooth with the help of the tutorials.
It’s great to know you’re already seeing the potential for growing a local business, and we appreciate your note on navigation—once you’re familiar with the layout, it becomes a powerful tool to work with.
Thanks again for the feedback and...
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Verified purchaser
Great Tool
Great and powerful tool that helps to keep everything in one place but is flexible enough to integrate with other software.
We initially bought tier 3 but after testing the features and their customer support - we maxed out to Tier 6.
Jason_BrilliantDirectories
Jan 10, 2026Thank you for the kind review. We’re glad to hear the platform is giving you both structure and flexibility, and that it’s been easy to keep everything in one place while still integrating with other tools.
It’s great to know your experience with the features and support led you to upgrade all the way to Tier 6. We appreciate your trust and look forward to supporting you as your project continues...
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