4.9
Taco ratings
BugSmash is appreciated for its intuitive interface, seamless feedback collection, and responsive support. Some users have noted minor issues with website loading speed and limited features in the free tier. With an overall rating of 4.9 and positive feedback from 33 reviews, BugSmash is a solid buy for those in need of a reliable feedback tool. Priced at $79.00 with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Great app, one of the best on sumo in a while
Run a small agency, we love it! It's been a huge help to a lot of our customer feedback loop problems! Really huge value here.
Nothing overall negative to say, it all works quite well. Only wish clickup integration was available on tier 1. But other than that. Fantastic!
Thanks guys, we'll be recommending it to a few friends.
Hussain_BugSmash
Mar 3, 2026Wow, thank you so much. That truly means a lot to us.
Hearing that BugSmash has been such a big help for your agency makes all the effort worth it. We built it to solve exactly those messy client feedback loops, so knowing it’s delivering real value for you is incredibly motivating.
Totally understand your point about the ClickUp integration on Tier 1, that’s fair feedback. We’re always...
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Verified purchaser
Must Have
This is a must-have tool for anyone looking to gather feedback on design changes. I’ve tried many similar tools in the past, but this one stands out. I used it to collect feedback on a website from a business owner who isn’t very tech-savvy, and they were able to figure it out quickly. They actually enjoyed using it, which made the whole process smooth and efficient.
Hussain_BugSmash
Mar 3, 2026Thank you for the thoughtful review, we truly appreciate it.
It’s especially encouraging to hear that a non-technical business owner was able to use BugSmash comfortably and even enjoy the experience. Making feedback simple and intuitive for everyone (not just developers and designers) is something we care deeply about.
Clear, frictionless communication is what helps projects move faster and...
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Verified purchaser
Simply the best!
BugSmash changed the way you work with customers. Straight to the point, no more "ping-pong" with emails, clear, stable and fast UI.
Now my clients want to use BugSmash for websites changes instead of creating support tickets :))
Just one question to Full CNAME Custom Domain as purchasable add-on: will be one-time or monthly/yearly fee, and will be available for all AppSumo purchased plans? Do you have a price estimation? Thank you!
Nabil_BugSmash
Mar 2, 2026Thank you so much Gabriel! This means a lot.
"Now my clients want to use BugSmash" - This is music to my ears. It feels so good to see the product vision translate into real-life action. Thank you so much for sharing this with us.
As for your question on full CNAME based cusom domain: Yes, it would be available as a purchasable add-on under all plans. For the payment: We'll try to have all...
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Verified purchaser
Amazing product and amazing customer support!
There was a minor bug when loading images of my website. I reached out to BugSmash, and the co-founder very quickly was able to get the issue resolved.
I sent it over to a web design client already and already got seamless feedback that would have taken ages and a big headache to get back if I didn't use BugSmash.
There's no going back now. Haha
Nabil_BugSmash
Feb 28, 2026Thank you so much for sharing your wonderful review. It really means a lot.
Feels so good to hear BugSmash is already reducing your client feedback headache 🚀
Please feel free to share any feedback or suggestions you may have. Would be very happy to hear them out!
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Verified purchaser
Has been a Game Changer for Feedback!
I've started using BugSmash to collect client feedback, and it's been a total game changer! The no-login feature makes it super easy for clients to leave their thoughts, and the annotation tools are incredibly intuitive. It saves so much time and keeps everything organized in one place. Highly recommend it for anyone in creative or development work!
Read Detailed Review Here:
https://appiconcreator.com/reviews/bugsmash-review
Pros -
Frictionless Feedback: Clients can provide feedback instantly without needing to log in. User-Friendly Interface: Easy to navigate for both clients and team members.
Centralized Feedback Hub: All comments are in one place, reducing confusion.
Custom Branding Options: Tailor the review experience to reflect your brand.
Cons - Limited Free Tier: The free plan may not have enough features for larger teams.
Read Complete Review Here:
https://appiconcreator.com/reviews/bugsmash-review
Nabil_BugSmash
Feb 24, 2026Thank you so much for such a wonderful and detailed review. It means a lot 🙌🏼
It feels good seeing all the thought put behind a product actually driving real value for the users & users of users!
The full review link shared is one of the most detailed ones we have seen yet. Thank you so much for writing in such depth. Just amazing.
As always, please feel free to reach out if you have any...
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