I tested several times and in all instances when I start a chat there is a message saying that no agent is available.
- I have checked available times and everything is fine - I am logged in on a different window with my user and I see the active chats but don't get a notification
I have reach you and created 2 tickets without any answers.
Can you please tell me how we get notified about chats and how can we have it on our mobile phone.
Q: Hello Pavel,
Do Callback Tracker support RTL Languages so I can customize the widget in Arabic RTL?
I hope you work on that and put it on the roadmap, you have just to use the rtl.css class there is a free online style.css to rtl.css generator tool which convert the LTR CSS to RTL CSS and here it is:
Q: Hello, I have been unable to use the chat.
I tested several times and in all instances when I start a chat there is a message saying that no agent is available.
- I have checked available times and everything is fine
- I am logged in on a different window with my user and I see the active chats but don't get a notification
I have reach you and created 2 tickets without any answers.
Can you please tell me how we get notified about chats and how can we have it on our mobile phone.
Thank you
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Q: Hi, I can't seem to find the app to download and keep up with my chats.
Can you please tell me where to find it or provide the link, thanks!
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Q: Hello Pavel, Do Callback Tracker support RTL Languages so I can customize the widget in Arabic RTL?
I hope you work on that and put it on the roadmap, you have just to use the rtl.css class there is a free online style.css to rtl.css generator tool which convert the LTR CSS to RTL CSS and here it is:
https://rtlcss.com/playground/index.html
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Q: International compatability?
Based in Australia. Can we still use the call features including call forwarding?
Pavel_Callbacktracker
May 15, 2024A: accounts598,
Yes for Australia :) Our widget will forward callback requests to your local number.
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Q: Thanks for your replies.
Seems like you missed this one.
Are you planning to make an option of using the monthly credits for one sub account and Twilio for another?
Pavel_Callbacktracker
May 15, 2024A: testing123,
Interesting scenario... In this case - you can keep LTD deal under the main account and use Twilio integration for sub-accounts. I hope this helps.
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Verified purchaser
Would I need to stack 5 codes to be able to do this?
Thanks!
Tawni
Yep, 5-codes give access to the Agency Portal.