Chanty Questions

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Q: Hello, We use Telegram for all our back and forth communication.

I like the idea of Chanty if it can do everything Telegram can do and more. However, I didn't see a comparison on Chanty's blog (saw last year that someone mentioned a comparison was coming between Chanty and Telegram).

Could you specify if there is anything Chanty doesn't do/offer that Telegram does?

Is there any reason or particular situations where it might make sense to stick w/ Telegram over Chanty?

Thanks :)

LanceNov 5, 2020
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Q: Is there a recording feature for Audio Calls internally or to external s3 storage

avinash.koyyanaPLUSNov 5, 2020
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Q: Hello, Would you be kind enough to clarify few disparities I found when I was trying to familiarise myself with your software.

You say on your help centre and in this URL specifically: https://www.chanty.com/help/article/delete-a-conversation/
“Delete a conversation: Currently, only the team space creator can delete conversations in Chanty web or desktop.” However, I found that general conversations cannot be deleted on the contrary of the print screens you listed in the earlier mentioned URL, which show the steps required to delete a general conversation, which was the example in the print screens.

In the same URL stated above, you say: “Mind that your conversation will be permanently deleted and all its content (messages, files, links, etc.) will be removed.” However, I found that deleting private conversations does not remove their content from the history timeline/team activity feed. Moreover, even after deleting the conversation by the team on, other team members are still able to initiate conversations in the deleted private conversation from this history timeline/team activity feed.

I would be very grateful if you can explain these disparities and let us know if there are on their way to be solved by your technical team.

Best wishes

Sam

P.S. For compelling health reason I have to use a dictation software. Therefore, please forgive me for any typos you may find in my email.

tech51Nov 2, 2020
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Dmytro_from_Chanty

Dmytro_from_Chanty

May 15, 2024

A: Hi, you've raised this question in our support system and it was addressed.

Yes, you can't delete "general" conversation because Chanty needs it as initial conversation. You were trying to delete it 13 times actually.

Then the rest 9 conversations you were deleting were deleted and all information from them gone from the system on your account and accounts of other people in your team,...

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Q: Hello, Would you be kind enough to clarify few disparities I found when I was trying to fund the rise myself with software.

You say on your help centre and in this URL specifically: https://www.chanty.com/help/article/delete-a-conversation/
“Delete a conversation: Currently, only the team space creator can delete conversations in Chanty web or desktop.” However, I found that general conversations cannot be deleted on the contrary of the print screens you listed in the earlier mentioned URL, which show the steps required to delete a general conversation, which was the example in the print screens.

In the same URL stated above, you say: “Mind that your conversation will be permanently deleted and all its content (messages, files, links, etc.) will be removed.” However, I found that deleting private conversations does not remove their content from the history timeline/team activity feed. Moreover, even after deleting the conversation by the team on, other team members are still able to initiate conversations in the deleted private conversation from this history timeline/team activity feed.

I would be very grateful if you can explain these disparities and let us know if there are on their way to be solved by your technical team.

Best wishes

Sam

tech51Nov 2, 2020
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Founder Team
Dmytro_from_Chanty

Dmytro_from_Chanty

May 15, 2024

A: Hi, you've raised this question in our support system and it was addressed.

Yes, you can't delete "general" conversation because Chanty needs it as initial conversation. You were trying to delete it 13 times actually.

Then the rest 9 conversations you were deleting were deleted and all information from them gone from the system on your account and accounts of other people in your team, search...

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Q: What are the 15/45 integrations?

hello8915Nov 1, 2020
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Founder Team
Dmytro_from_Chanty

Dmytro_from_Chanty

May 15, 2024

A: Basically you can have few configurations of the integration. Like connect few github accounts or setup few zaps through zapier. Contact our support if you need any assistance with that.

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