Where is the documentation for this product? I would not mind slow email support if there was docs to reference, but where are they? The API docs are suggested to another commenter here and they say they cant find them either. I have Tier 3. Considering 4 but spending another $300 without clear docs or regular support makes no sense.
Man I really love chargekeep, BUT...it is difficult to get in contact with your team. Having looked for your company and members and they are never linked to chargekeep or seeking new challenges?! Hope this isn't alarming for us customers of chargekeep?
Another big issue is integration with zapier. Our developer is having problems to catch new records, as they are always filled with dummy data of a unknown persona and not our data we did send.
An overview of possible values for e.g. Even Types that could be in the webhook would safe a lot of time and testing. Please consider providing such a paper for devs.
Thank you for your positive feedback on ChargeKeep. While our calendar fills up quickly, please feel free to email us with your availability, and we’ll do our best to arrange a meeting that fits your schedule. We're also adding more teammates to accommodate more calls.
Regarding your integration issues:
1. Webhook Event Types: ChargeKeep's webhooks notify your systems...
Q: Is Klarna, Affirm, and Afterpay integrated?
ChargeKeep
Nov 25, 2024A: Hi domiq3,
Yes you can have Klarna, Affirm and AfteraPay integrated if you are approved for them and they are turned on.
Best,
ChargeKeep Team
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Q: Hidden documentation / API ?
Where is the documentation for this product? I would not mind slow email support if there was docs to reference, but where are they? The API docs are suggested to another commenter here and they say they cant find them either. I have Tier 3. Considering 4 but spending another $300 without clear docs or regular support makes no sense.
ChargeKeep
Nov 25, 2024A: Hi A.Carr,
Please contact team@chargekeep.com to get access to the API and documentation.
Thanks!
ChargeKeep Team
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Q: On your website you list a community that we can be added to. Is this live or in progress?
ChargeKeep
Nov 25, 2024A: Hi Erin,
We're adding a Discord for our members to interact. We expect this live next month. We'll keep you posted!
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Q: Can you guys add the ability to add a convenience fee/fee to products?
ChargeKeep
Nov 15, 2024A: Hi erin158,
We have a way to do this now, but mau need to be adapted to show below the subtotal. We'll discuss this request with out team and update you.
Thanks,
Omar
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Thank you. Looking forward to this.
Q: Webhook / Zapier Events
Man I really love chargekeep, BUT...it is difficult to get in contact with your team. Having looked for your company and members and they are never linked to chargekeep or seeking new challenges?! Hope this isn't alarming for us customers of chargekeep?
Another big issue is integration with zapier. Our developer is having problems to catch new records, as they are always filled with dummy data of a unknown persona and not our data we did send.
An overview of possible values for e.g. Even Types that could be in the webhook would safe a lot of time and testing. Please consider providing such a paper for devs.
ChargeKeep
Nov 14, 2024A: Hello Cyber_Lawyer,
Thank you for your positive feedback on ChargeKeep. While our calendar fills up quickly, please feel free to email us with your availability, and we’ll do our best to arrange a meeting that fits your schedule. We're also adding more teammates to accommodate more calls.
Regarding your integration issues:
1. Webhook Event Types: ChargeKeep's webhooks notify your systems...
Share ChargeKeep
Thanks. Tbh I did not find your API Documentation