ChargeKeep - Plus Exclusive Questions

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3ba0aeea1ada427c9e13785a23e4d8d1PLUS
Edited Apr 9, 2026
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Q: URGENT - Chargekeep Hacked?!

Over the last 2 days I've had over 2000 transactions from my Chargekeep form on my website through the Stripe API for small amounts. Many of these have been blocked, many are "incomplete", some have been successful, and are clearly bot driven card testing fraud.
Despite taking the form down off the site and un-publishing the form through Chargekeep, the transactions kept coming. I have rotated out...

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gargamailltdgargamailltd
gargamailltd
Dec 10, 2025
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Q: Are you coming ?

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JakesonJakeson
Jakeson
Mar 9, 2025
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Q: When you come back to appsumo

Wanted to upgrade to tier 5 but lost the opportunity

Founder Team
ChargeKeepTeam

ChargeKeepTeam

Mar 10, 2025

A: Hi Jakeson,

Thanks for reaching out! At the moment, our AppSumo deal is closed, and we don’t have a set date for a return. However, we’re always exploring new opportunities, so stay tuned!

In the meantime, you can check out our current pricing and features on our website: https://www.chargekeep.com/ . If you have any questions or need help, feel free to ask!

Best,
Billy
ChargeKeep Support...

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fortin.shannonfortin.shannon
fortin.shannonPLUS
Feb 19, 2025
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Q: Is the 1% platform fee on top of the processing fee from Stripe?

I want to know if 1% on your platform is in conjunction with the 2.9% +.30 from stripe.

Founder Team
ChargeKeepTeam

ChargeKeepTeam

Feb 19, 2025

A: Hi Shannon,

Thanks for reaching out!

Yes, the 1% platform fee from ChargeKeep is separate from the Stripe processing fee of 2.9% + $0.30 per transaction. This means that for each payment processed through ChargeKeep using Stripe, both fees will apply.

Let me know if you have any other questions—I’m happy to help!

Best,
Billy
ChargeKeep Support Team

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Zachary47Zachary47
Zachary47PLUS
Feb 15, 2025
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Q: Stripe account per org

Does each org have the capability to connect to its own Stripe account?

Founder Team
ChargeKeep

ChargeKeep

Feb 16, 2025

A: Hi Zachary47,

Yes! Each organization connects to its own separate Stripe account. This allows you to manage multiple businesses or brands independently, each with its own payment processing setup. Conversely, our system doesn't allow using the same Stripe account with multiple organizations becuase each account it linked to a single business.

If you need help configuring multiple Stripe...

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