ChargeKeep Questions

Showing 1 - 20 of 312 questions

Q: I purchased this tool but month's later I don't understand how this competes with Gumroad.

One can't even create a product landing page. Is it being developed as I write this? Please explain how this competes with Gumroad. Asked here because the support is slow to respond.

chibzPLUSOct 8, 2024
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Founder Team
Omar_ChargeKeep

Omar_ChargeKeep

Oct 10, 2024

A: Hello Chibz,

Please request an onboarding call with our team (team@chargekeep.com) so we can help you setup your account. You can create a landing page with Tier 3. All transactional features you find with Gumroad are also supported. In addition ChargeKeep Tier 3 has a full CRM and affiliate system included.

Regards,

ChargeKeep Team

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Q: i want to collect multi currency payments.

How can i do that?

mr.coolPLUSJul 1, 2024
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Founder Team
ChargeKeep_Support

ChargeKeep_Support

Jul 2, 2024

A: Hi Mr. Cool,

Thank you for reaching out. Yes this is possible with ChargeKeep.

To collect multi-currency payments with ChargeKeep, you can follow these steps:

1. Stripe and PayPal Integration:
- Stripe: Ensure your Stripe account is set up to accept multiple currencies. You can configure your Stripe account to handle different currencies by adding them in the Stripe dashboard.
- PayPal:...

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Q: Hi, what is the best way to contact the Charge keep team outside of AppSumo?

I have been waiting for a response to my email sent on June 19th 2024. I also followed this up on June 25th and still no response but I can see questions being answered here on the AppSumo platform.

Cdrp.PLUSJun 30, 2024
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Founder Team
ChargeKeep_Support

ChargeKeep_Support

Jul 1, 2024

A: Yes, it is possible to adjust the price of an active subscription in ChargeKeep. You can update the subscription details, including the price, through the ChargeKeep admin dashboard. This allows you to make necessary adjustments to accommodate pricing changes for your new customers. Retroactively you can't change the price for existing customers unless you change them to a new plan.

Can you...

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Q: Is it possible to adjust the price of an active subscription in ChargeKeep?

- Thank you

b4225f8ba506440d9644e30212baa536PLUSJun 30, 2024
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Q: Is it possible to erase everything in ChargeKeep and start again with a new company (in 2 years for example)?

Phil-PLUSJun 30, 2024
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