Charla
Connect with your site visitors instantly with our live chat software
Connect with your visitors instantly with our live chat software.
Provide great customer experience for your new and existing customers.
Charla connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.
- Take the load off your agents with custom Chat flows and AI Chatbots.
- Knowledge Base and Help Desk. Every tool you need to deliver the best support.
- Chat on the Go. Native iOS and Android App to always be connected on the go
- Multi-Site Support. Have one inbox for all your different stores.
- Customer Feedback. Gain insights into what concerns or delights your customers.
TL;DR
At-a-glance
Features
Overview
Use Charla's intuitive Agents Dashboard to quickly respond to customers when it matters the most.
Get insights on the visitor profile and conversation history, and respond fast with canned responses. Integrate with Facebook Messenger to have one unified inbox.
Chat on the go with our native iOS and Android apps so you'll always be connected.
Sales and Lead Nurturing
Forget about Contact Us forms.
Increase your conversion rate and never miss a sale.
Answer all your potential customers inquiries before they convert.
Customer Support
Increase customer retention and respond to your customers in real-time and provide the best support experience.
Offload work from your agents by asking your customers qualifications questions before the chat is handed over to your agents or to the AI Chatbot.
Get a glimpse of visitors who are currently visiting your website and identify and engage with potential customers.
Efficiently address email inquiries and manage extended conversations through our helpdesk.
Respond to and send messages from your domain, all while leveraging the comprehensive features of a ticketing platform—including agent assignments, tags, and internal notes.
Customize your chat widget to match your brand color, icons and language.
Ensure you provide top-notch customer service using our Customer Feedback functionality.
Gain insights into what concerns or delights your customers, all while identifying your top-performing agents.
Get access to Charla today!
Plans & features
Deal terms & conditions
- Lifetime access to Charla
- You must redeem your code(s) within 60 days of purchase
- All future Premium Plan updates
- Stack unlimited codes
- Every additional code unlocks an additional 5 agents
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!