Q: Integration with SalesNexus CRM / Sales platform
Hi. Would you consider integrating with Salesnexus (also here on appsumo) which is a CRM / Sales platform similar to Salesforce? Their API info: https://logon.salesnexus.com/api/docs/api-v1
A: Hi there, thanks for reaching out with this suggestion! We’re always exploring new integrations that can add value, and SalesNexus sounds like an interesting prospect. I’ll definitely check out their API docs and see how it could fit into our roadmap. In the meantime, feel free to connect with us directly at https://wa.me/15025034567/ to chat further about what you need. Appreciate the insight!
Thank you, I appreciate it! Basically, would be nice to have similar functionality/integrations that you have for Hubspot and HighLevel, for example—keeping customer data in sync.
Q: Limit on documents for training the Chatbot? Roadmap/Changelog?
At Tier 4, if I have a PDF or other documents for training the AI Chatbot, are there limitations as to how many I can upload, and file sizes per document (and limits on the amount of webpages for training)? What’s the relationship between knowledgebase articles and individual pdf’s/documents uploaded for training the AI?
Also, do you have a roadmap/changelog we can view?
A: Great question regarding the Tier 4 plan specifics. Happy to clarify!
PDF/Document Uploads: You can upload up to 100 individual files (PDFs, DOCX, TXT, etc.) for training your chatbot.
File Size Limit: Each of those files can be up to 10MB in size. Webpage Limit: You can add up to 2500 website URLs for the AI to crawl and learn from. Regarding the relationship: Think of "Knowledgebase Articles" (the 1000 pages) as content you might create directly within the ChatMaxima platform (like FAQs or specific help articles written in our editor). The "Files" (100 limit) and "Web URLs" (2500 limit) are external sources you provide by uploading or linking.
Crucially, all these sources (KB articles, files, URLs) feed into the same knowledge pool that your AI chatbot uses to answer questions. They're just different ways to get information into the system.
Hope this clears things up! Let me know if you have any more questions.
A: Yes, you can! Absolutely. That's a perfect use case. Just forward the emails from your website contact form to your ChatMaxima inbox address. Once they land there, you can reply directly from within ChatMaxima, and it'll go right back to the customer's email. Cheers!
Not good on iPad at all folks. Left panel does not stay open and is there no iOS app? Think I may need to consider alternative :( Hoping this is not the case as appears a really good solution.
UI is not truly responsive on iPad even from the profile screen when getting setup
A: Currently, we do not have an iOS app, but it's a work in progress, and we expect to release it in a few weeks. Could you let me know if you're facing the issue in the webapp, in both the builder or other sections as well? This information will help us assist you better
Any update on iOS app? If this is not happening I would prefer To know now so I can refund my purchase as this is important and I’m surprised it’s not available
Thanks for following up. It's definitely happening and is a top priority. We're now targeting the launch by Mid-June
Appreciate your patience.
Q: If an agency has 10 clients, with 12,000 conversations/month each client, does the agency need to pay $900/month?
Assuming each clients has 4 social media channels - Insta, facebook, whatsapp, website Daily 100 conversations on each channel = 100*4 channel = 400 conversations Multiplied by 30 days = 400*30 = 12000 Multiplied by 10 clients = 120,000 Free contacts offered by ChatMaxima = 7500 Contacts for which additional money needs to be paid 120,000 - 7500 = 112,500 Cost at $8/1000 = $900 extra 1) Does an agency need to pay $900 extra ? 2) Does an agency need to pay $900 every month or it's one-time ?
Need some clarity here. And feel free to correct me if I'm wrong please.
A: Thank you for your query. ChatMaxima provides the flexibility to add contacts as needed, with validity applicable for one year.
As your request involves over 100,000 additional contacts, we’re pleased to offer a volume-based discount. The rate would be $6 per 1,000 contacts, bringing the total to $600 for the year.
Please let us know if you need any further information—we’re happy to assist.
Good observation. I'd also be interested in the answer to this. Seems like the limiting factor with this LTD offer is that it gets expensive real quick for agencies/clients with heavy usage. Their yearly price for agencies is 999/year with unlimited everything, so this LTD deal seems more geared for low usage scenarios?
The AppSumo LTD is designed to provide massive value and a significant feature set at a one-time cost, which is dramatically lower than our standard recurring plans. Our Enterprise plan (Starts at $999+/year) is geared towards very large-scale operations needing essentially unlimited resources and custom setups.
While the LTD tiers have limits (necessary for a lifetime offer!), Addons allows you to build substantial capacity suitable for many agencies and growing businesses – it's definitely not just for low usage.
Hope that helps clarify the distinction! We believe the LTD offers fantastic value for a broad range of users on the AppSumo platform.
Yes, the add-ons are priced on a per-year basis to ensure the sustainability of the platform. We believe in complete transparency, and all pricing details are clearly outlined in our pricing section.
Q: Integration with SalesNexus CRM / Sales platform
Hi. Would you consider integrating with Salesnexus (also here on appsumo) which is a CRM / Sales platform similar to Salesforce? Their API info: https://logon.salesnexus.com/api/docs/api-v1
Vignesh_ChatMaxima
May 22, 2025A: Hi there, thanks for reaching out with this suggestion! We’re always exploring new integrations that can add value, and SalesNexus sounds like an interesting prospect. I’ll definitely check out their API docs and see how it could fit into our roadmap. In the meantime, feel free to connect with us directly at https://wa.me/15025034567/ to chat further about what you need. Appreciate the insight!
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Verified purchaser
Thank you, I appreciate it! Basically, would be nice to have similar functionality/integrations that you have for Hubspot and HighLevel, for example—keeping customer data in sync.
Q: Limit on documents for training the Chatbot? Roadmap/Changelog?
At Tier 4, if I have a PDF or other documents for training the AI Chatbot, are there limitations as to how many I can upload, and file sizes per document (and limits on the amount of webpages for training)? What’s the relationship between knowledgebase articles and individual pdf’s/documents uploaded for training the AI?
Also, do you have a roadmap/changelog we can view?
Vignesh_ChatMaxima
May 2, 2025A: Great question regarding the Tier 4 plan specifics. Happy to clarify!
PDF/Document Uploads: You can upload up to 100 individual files (PDFs, DOCX, TXT, etc.) for training your chatbot.
File Size Limit: Each of those files can be up to 10MB in size.
Webpage Limit: You can add up to 2500 website URLs for the AI to crawl and learn from.
Regarding the relationship: Think of "Knowledgebase Articles" (the 1000 pages) as content you might create directly within the ChatMaxima platform (like FAQs or specific help articles written in our editor). The "Files" (100 limit) and "Web URLs" (2500 limit) are external sources you provide by uploading or linking.
Crucially, all these sources (KB articles, files, URLs) feed into the same knowledge pool that your AI chatbot uses to answer questions. They're just different ways to get information into the system.
Hope this clears things up! Let me know if you have any more questions.
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Verified purchaser
Thank you. I assume these limits are for each chatbot, as each would need to train on it's own data?
Q: Integration Between Website Contact Forms and Chatmaxima
Hello, is it possible to send messages from our website contact forms to Chatmaxima and reply to those emails directly from Chatmaxima?
Thank you.
Vignesh_ChatMaxima
Apr 14, 2025A: Yes, you can! Absolutely. That's a perfect use case. Just forward the emails from your website contact form to your ChatMaxima inbox address. Once they land there, you can reply directly from within ChatMaxima, and it'll go right back to the customer's email. Cheers!
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Q: First steps and hit issue on iPad
Not good on iPad at all folks. Left panel does not stay open and is there no iOS app? Think I may need to consider alternative :( Hoping this is not the case as appears a really good solution.
UI is not truly responsive on iPad even from the profile screen when getting setup
Vignesh_ChatMaxima
Apr 13, 2025A: Currently, we do not have an iOS app, but it's a work in progress, and we expect to release it in a few weeks. Could you let me know if you're facing the issue in the webapp, in both the builder or other sections as well? This information will help us assist you better
Share ChatMaxima - Plus Exclusive
Verified purchaser
Any update on iOS app? If this is not happening I would prefer To know now so I can refund my purchase as this is important and I’m surprised it’s not available
Thanks for following up. It's definitely happening and is a top priority. We're now targeting the launch by Mid-June
Appreciate your patience.
Q: If an agency has 10 clients, with 12,000 conversations/month each client, does the agency need to pay $900/month?
Assuming each clients has 4 social media channels - Insta, facebook, whatsapp, website
Daily 100 conversations on each channel = 100*4 channel = 400 conversations
Multiplied by 30 days = 400*30 = 12000
Multiplied by 10 clients = 120,000
Free contacts offered by ChatMaxima = 7500
Contacts for which additional money needs to be paid 120,000 - 7500 = 112,500
Cost at $8/1000 = $900 extra
1) Does an agency need to pay $900 extra ?
2) Does an agency need to pay $900 every month or it's one-time ?
Need some clarity here. And feel free to correct me if I'm wrong please.
Vignesh_ChatMaxima
Apr 13, 2025A: Thank you for your query. ChatMaxima provides the flexibility to add contacts as needed, with validity applicable for one year.
As your request involves over 100,000 additional contacts, we’re pleased to offer a volume-based discount. The rate would be $6 per 1,000 contacts, bringing the total to $600 for the year.
Please let us know if you need any further information—we’re happy to assist.
Share ChatMaxima - Plus Exclusive
Verified purchaser
Good observation. I'd also be interested in the answer to this. Seems like the limiting factor with this LTD offer is that it gets expensive real quick for agencies/clients with heavy usage. Their yearly price for agencies is 999/year with unlimited everything, so this LTD deal seems more geared for low usage scenarios?
The AppSumo LTD is designed to provide massive value and a significant feature set at a one-time cost, which is dramatically lower than our standard recurring plans. Our Enterprise plan (Starts at $999+/year) is geared towards very large-scale operations needing essentially unlimited resources and custom setups.
While the LTD tiers have limits (necessary for a lifetime offer!), Addons allows you to build substantial capacity suitable for many agencies and growing businesses – it's definitely not just for low usage.
Hope that helps clarify the distinction! We believe the LTD offers fantastic value for a broad range of users on the AppSumo platform.
Verified purchaser
i agree, not very clear
Please refer the above reply and if you still have queries, let me know. Happy to clarify.
Verified purchaser
so is the price per year?
Yes, the add-ons are priced on a per-year basis to ensure the sustainability of the platform. We believe in complete transparency, and all pricing details are clearly outlined in our pricing section.