ChatScribe Pro Questions

Showing 1 - 5 of 119 questions
RabahArroumRabahArroum
RabahArroum
Nov 15, 2025
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Q: What is the maximum amount of time it can process per file?

When I upload a file that is more than 2 hours long, it remains in "transcribing" mode which can last for several days... without ever finishing.

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mirajadesignmirajadesign
mirajadesignPLUS
Sep 24, 2025
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Q: Has this product been abandoned by the developers?

Is Chat Scribe Pro no longer being actively developed? There seem to be problems with the site. Their homepage will not load, and the app is broken.

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Shariful96421

Shariful96421

Sep 25, 2025

A: No, it's not. We have infra issue and due to some dependencies we could not upgrade the server yet.

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104763306123026310966104763306123026310966
104763306123026310966
Sep 22, 2025
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Q: Support not replying any more

When I first got this, support was really responsive. Now there's no reply to my emails. I'm wondering what an alternative is in case my emails are going to spam?

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2794f800fdf74b29b70db9f9326da5b82794f800fdf74b29b70db9f9326da5b8
2794f800fdf74b29b70db9f9326da5b8PLUS
Edited Sep 3, 2025
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Q: No support?!

Bought a plan with "Premium support".

Tried my first transcription - something in Danish.

Selected Danish as language....

... System tried transcripting it in German.

Created a support ticket.

No response in 6 days.

Is this "Premium support"??

If i don't hear anthing I will request a refund in a couple of days (and hey... Maybe I'll leave a review as well....)

Founder Team
Shariful96421

Shariful96421

Sep 3, 2025

A: Hello There,
Apologies! Let us check and get back to you.

Regards,
Shariful

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OriajAmilOriajAmil
OriajAmil
Jul 11, 2025
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Q: What's going on?

What's going on?

It's constantly down, I only use it twice a day at most.

I hope it's not another app that's going down.

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