Since I couldn't find any topics on this in the help section and it wasn't intuitive to change, here's my question about using images that fill a section or container. Is that possible? Can images also be cropped, or can they only be scaled along one axis?
Founder Team
Moish_Claritee
Dec 3, 2025
A: Hi toms.mc,
You can set the image to full width using the Scale option, and then lock the image to turn it into a background image. We don’t currently support cropping, but you can adjust the ratio using Shift + mouse drag.
Q: Just started project and says i need to buy AI agents, I'm on tier 1
When looking at my account is says /200 ai agent. I go to prompt a website and immeidately i get: AI action limit reached. to continue please purchase my ai actions. I have not done anything yet but says im out of AI. What am i doing wrong? : Lifetime Tier 1. 0/200 credits per mth.
Thanks. GC
Founder Team
Moish_Claritee
Nov 29, 2025
A: Hi GC,
Thanks for reaching out! To help you with this properly, please contact us through the live chat inside Claritee so we can check your account in real time.
Q: Tier 5 - 200 Workspaces, but then only 5 hosted websites (100 pages each)
Can you help clarify the following in regards to Tier 5. What is the difference between Workspaces and Hosted web sites? With Tier 5 we can have 200 workspaces and 200 team members, but then we can only host 5 websites with 100 pages max for each site.
Founder Team
Moish_Claritee
Nov 29, 2025
A: Hi, Great question! Here’s the difference:
Workspaces
A workspace is your internal environment inside Claritee where you and your team create projects, wireframes, designs, sections, pages, exports, and more. Tier 5 includes 200 workspaces, meaning you can manage up to 200 separate clients or teams, each with their own projects and permissions.
One Workspace is the area for my company (Company ABC). Under Custom Domain I can publish a website on my company domain www.abc.de/claritee, so visitors can see how I customize the site.
What does "Unlimited Active Projects" and "Unlimited Pages" mean? Suppose Tier 1: could I have five clients, each with a website, i.e., five projects, each website with 30 subpages? If yes, what’s the point of...
Founder Team
Moish_Claritee
Nov 29, 2025
A: Hi,
Great questions! Here’s the simple breakdown:
Workspaces A workspace is your main working area. On Tier 1 you can manage multiple clients inside one workspace using rooms and folders. Tier 2 and above are only needed if you prefer having a separate workspace for each client.
Unlimited Active Projects and Unlimited Pages This applies to everything you build inside Claritee. You can create...
Your software is found her under the filter-criteria "White Label". Actually I have an online-membership about AI. I want to offer the online-community-customer the free usage of Claritee as they are in my online-membership. Which Tier is the right one? How does it technically work?
Founder Team
Moish_Claritee
Nov 25, 2025
A: Thanks for reaching out. To clarify, the white-label feature is meant for internal use or direct client-facing work and not mass redistribution.
If your goal is to offer Claritee as a free perk inside a large online membership community, that would be considered reselling, which isn’t supported under our LTD tiers.
Q: Question about images
Since I couldn't find any topics on this in the help section and it wasn't intuitive to change, here's my question about using images that fill a section or container. Is that possible? Can images also be cropped, or can they only be scaled along one axis?
Moish_Claritee
Dec 3, 2025A: Hi toms.mc,
You can set the image to full width using the Scale option, and then lock the image to turn it into a background image.
We don’t currently support cropping, but you can adjust the ratio using Shift + mouse drag.
Let me know if you need any further assistance.
Moish
Share Claritee
Q: Just started project and says i need to buy AI agents, I'm on tier 1
When looking at my account is says /200 ai agent. I go to prompt a website and immeidately i get: AI action limit reached. to continue please purchase my ai actions. I have not done anything yet but says im out of AI. What am i doing wrong? : Lifetime Tier 1. 0/200 credits per mth.
Thanks. GC
Moish_Claritee
Nov 29, 2025A: Hi GC,
Thanks for reaching out!
To help you with this properly, please contact us through the live chat inside Claritee so we can check your account in real time.
Best,
Moish
Share Claritee
you got it.. The Chat bot always says fail to send. any other way to contact?
Strange - we are online now - can you try incognito?
You can also email us at support@claritee.io with your account email so we can check it out.
Q: Tier 5 - 200 Workspaces, but then only 5 hosted websites (100 pages each)
Can you help clarify the following in regards to Tier 5. What is the difference between Workspaces and Hosted web sites? With Tier 5 we can have 200 workspaces and 200 team members, but then we can only host 5 websites with 100 pages max for each site.
Moish_Claritee
Nov 29, 2025A: Hi,
Great question! Here’s the difference:
Workspaces
A workspace is your internal environment inside Claritee where you and your team create projects, wireframes, designs, sections, pages, exports, and more.
Tier 5 includes 200 workspaces, meaning you can manage up to 200 separate clients or teams, each with their own projects and permissions.
Hosted Websites
Hosted websites are optional...
Share Claritee
Q: One more question about the different plans
One Workspace is the area for my company (Company ABC). Under Custom Domain I can publish a website on my company domain www.abc.de/claritee, so visitors can see how I customize the site.
What does "Unlimited Active Projects" and "Unlimited Pages" mean? Suppose Tier 1: could I have five clients, each with a website, i.e., five projects, each website with 30 subpages? If yes, what’s the point of...
Moish_Claritee
Nov 29, 2025A: Hi,
Great questions! Here’s the simple breakdown:
Workspaces
A workspace is your main working area.
On Tier 1 you can manage multiple clients inside one workspace using rooms and folders.
Tier 2 and above are only needed if you prefer having a separate workspace for each client.
Unlimited Active Projects and Unlimited Pages
This applies to everything you build inside Claritee.
You can create...
Share Claritee
Q: Right Tier for White Label
Your software is found her under the filter-criteria "White Label". Actually I have an online-membership about AI. I want to offer the online-community-customer the free usage of Claritee as they are in my online-membership. Which Tier is the right one? How does it technically work?
Moish_Claritee
Nov 25, 2025A: Thanks for reaching out. To clarify, the white-label feature is meant for internal use or direct client-facing work and not mass redistribution.
If your goal is to offer Claritee as a free perk inside a large online membership community, that would be considered reselling, which isn’t supported under our LTD tiers.
For details, you can review our Terms of Use...
Share Claritee
Thanks.