Q: How can I use this to PASSIVELY and SCALABLY keep my existing connections warm?
My experience with network-building apps like these is that they can be great to create new connections. But then what? A larger network needs more resources to keep warm. It creates a new kind of problem that we don't have time to solve. Eventually, the initial enthusiasm wanes, we stop using the tool, and the network goes cold. In short, it doesn't scale across the contacts/leads lifecycle.
What's different about Closely on this front? I see similar products offer little sweeteners like automated messages for birthdays, work anniversaries, and the like. That's a good start, and is basically expected of any LinkedIn outreach platform these days (where's this on your roadmap?). Going further, a good "if this then that" event-driven automations platform would be extremely powerful, especially if it could link with other tools and even AI.
I have an agency account, and for me to able able to assign contact credits to my clients but not access to the lead finder is a little counterintuitive. Would love to be able to create a form for them to pull from the lead finder.
Webhooks are still in a state of disarray. Information from the lead finder is not complete when it is synced with through webhook.
Q: Which plan includes the AI Agents & CRM integration?
A: Hi there, Unfortunately, we don't have this feature at the moment. However, you can launch a campaign and outreach people who commented on a particular post or liked it.
Hello-- it seems like there are zero seats for the basic plan. How can you do Linkedin outreach/automation with zero seats? Is there anything at all included? What's the difference between 0 and 1 seat?
A: Hi there, With our Plan 1, you will have 2000 credits which you can use to search for leads in our Lead Finder or open contact information on "My Network" tab and export contacts with emails using our extension. To be able to launch a campaign, you need to have at least 1 seat, and with our Plan 2 you will be able to sync 1 LinkedIn account and 1 email account, and launch multichannel campaigns.
1) how to I order the UNLIMITED option? Only see max of 10 codes. Do I order 10 codes x 4 = 40 seats? 2) Can this tool be used to help people looking for a job, target hiring teams, etc? I am a recruiter and job coach, and would like to sell (white label) it to my job seekers. 3) Does LinkedIn only ban when it is automated? So, if I manually do outreaches after running desired searches, is that 100% safe?
Thanks
9e1e6dbdcf944745ad62792219dd7e2cPLUSEdited May 18, 2025
A: Hi there, 1) Yes, that's correct, you order 10 codes x 4. 2) Yes, you can upload the list of recruiters to connect with them and ask about the job they can offer. You can upload the CSV file or use the links from LinkedIn search to upload the audience (LinkedIn basic search, LI Sales Navigator search and LI Recruiter search). 3) No, there is no exact response on whether LinkedIn bans accounts only because of the automation tools. The main reason is in the actions executed by the owner of the account. In some cases, the account can be banned if you didn't verify your account and started manually sending a lot of requests and ignored LinkedIn notifications. To avoid getting banned, we recommend that our clients use only verified accounts and follow our guidelines (https://help.closelyhq.com/en/articles/8363884-safeguard-your-linkedin-account) to keep their account safe.
Hi! The last bunch of reviews are all 1 star reviews die to accounts getting banned from linkedin. Based on your responses this seems to be due to an update of linked in policy/rules or something (so understandable). My question is, how are you currently ensuring account safety. And how are you handling future linked in changes to ensure our accounts stay safe?
A: Hi there, We’d like to assure you that account safety is one of our top priorities. Over the past four months, we’ve hardly received any support inquiries related to account bans, and we have been monitoring LinkedIn's updates closely. We constantly keep our platform up to date with LinkedIn’s latest policies and rules. Any changes from LinkedIn that could impact account safety are reflected in our system, and we adjust the actions accordingly to ensure our users are always compliant. At this time, we recommend using only verified LinkedIn accounts for automation. Additionally, we’ve created a helpful guide to safeguard your LinkedIn account, which you can find here: https://help.closelyhq.com/en/articles/8363884-safeguard-your-linkedin-account.
A: Hi Jacob, Sure, if your personalized connection requests limit allows you to do that. You can read more about it here - https://help.closelyhq.com/en/articles/8464558-what-is-a-personalized-invitation-why-there-s-a-limit You don't need SN to use Closely (https://help.closelyhq.com/en/articles/8232806-do-i-need-sales-navigator-to-use-your-application).
is there any plan for the appsumo community to get the agents and enrichment functionalities? Or is it at least possible to use AI for the messaging like in other competitor tools for LinkedIn outreach?
I'm looking to purchase Tier 2 and had the same question. I'm assuming the ai agent feature will be included since in their Terms and Conditions section they state that "All future Personal Plan updates." will be included + that "AppSumo customers will be grandfathered into any new features and feature limits". Let's wait to hear back on this...
Q: API / Webhook
Does it have an API or does it have incomming webhooks?
So when information comes into our system, it can be pushed to Closely for automation for generating new leads?
A: Hi there, We don't have an API at the moment, but we do offer a Webhooks integration. This integration allows you to push information from Closely to your system, but it doesn't support pushing data in the other direction. You can find more details about our Webhooks integration in our Help Center here: https://help.closelyhq.com/en/articles/7470856-webhooks-integration
A: Hi there, We don’t have that feature on our roadmap for Q2 or Q3 of 2025. However, we’ve passed your feature request along to our product team to consider adding it to the roadmap in the future.
Just want to confirm that is it really lifetime access for $138 in plan 2 if I purchase it right from AppSumo interface? And I wanted to ask, can I search accounts specifically based on technology? Like only give me companies that are using HubSpot, with accuracy? I run a small business selling hubspot managed services so wanted to confirm this before I purchase.
A: Hi there! Sure, it's really a lifetime access, on a Plan 2 you can sync 1 LinkedIn account and 1 email account. Unfortunately, at the moment we don't have an option to search accounts based on the technologies which they use.
Q: Connecting with Make.com for personalized cold emails.
Hello there. Is it possible to connect with Make.com, where personalized messages, using ChatGPT, can be made, and then it gets sent to Closely which then sends the cold email? Basically, Make.com + ChatGPT does the thinking and writing, and Closely does the delivery and tracking. Personalization is important for us since it's for cold email outreach, you know. Thanks
A: Hi there, At the moment, when you use integrations in Closely, you can only send the data to the platform you integrated Closely with. We don’t have the option to send the data from the platform to Closely. However, you can try generating messages for the leads, add these messages for each lead in the CSV file and then use the custom variables in the sequences. In this case, we will add the data from the column you chose for custom variable.
Q: How can I use this to PASSIVELY and SCALABLY keep my existing connections warm?
My experience with network-building apps like these is that they can be great to create new connections. But then what? A larger network needs more resources to keep warm. It creates a new kind of problem that we don't have time to solve. Eventually, the initial enthusiasm wanes, we stop using the tool, and the network goes cold. In short, it doesn't scale across the contacts/leads lifecycle.
What's different about Closely on this front? I see similar products offer little sweeteners like automated messages for birthdays, work anniversaries, and the like. That's a good start, and is basically expected of any LinkedIn outreach platform these days (where's this on your roadmap?). Going further, a good "if this then that" event-driven automations platform would be extremely powerful, especially if it could link with other tools and even AI.
Share Closely
Q: When you get Email seats, how many emails can you connect ?
When you get email seats, how many emails can you connect ?
Can we use cheap SMTP emails instead of "expensive" gmail ones ?
Best,
Share Closely
Q: Do we get CRM (Hubspot) Integration ?
Hello there,
Do we get the CRM integration ?
What about IA agent ?
Best,
Share Closely
Q: Did you add or plan to add API anytime soon?
Share Closely
Seconding the question for API.
I have an agency account, and for me to able able to assign contact credits to my clients but not access to the lead finder is a little counterintuitive. Would love to be able to create a form for them to pull from the lead finder.
Webhooks are still in a state of disarray. Information from the lead finder is not complete when it is synced with through webhook.
Q: Which plan includes the AI Agents & CRM integration?
Share Closely
Q: Do I have to have Sales Navigator to use this?
Share Closely
Q: LinkedIN comment
Is it possible for the system to review the LinkedIn post and the comments from others, and then create a useful comment to add to the discussion?
This will make it meaningful and not just comment for the sake of commenting.
AlexC_Closely
May 28, 2025A: Hi there,
Unfortunately, we don't have this feature at the moment. However, you can launch a campaign and outreach people who commented on a particular post or liked it.
Share Closely
Q: If for some reason LinkedIn account will be closed...
If for some reason LinkedIn account will be closed, are we able to connect a new account in Closely or will that be an issue?
Thanks
AlexC_Closely
May 28, 2025A: Hi there,
Sure, you will be able to connect a new account.
Share Closely
Q: Number of seats for basic plan
Hello-- it seems like there are zero seats for the basic plan. How can you do Linkedin outreach/automation with zero seats? Is there anything at all included? What's the difference between 0 and 1 seat?
AlexC_Closely
May 13, 2025A: Hi there,
With our Plan 1, you will have 2000 credits which you can use to search for leads in our Lead Finder or open contact information on "My Network" tab and export contacts with emails using our extension. To be able to launch a campaign, you need to have at least 1 seat, and with our Plan 2 you will be able to sync 1 LinkedIn account and 1 email account, and launch multichannel campaigns.
Share Closely
Verified purchaser
@alexC_Closely - I've also bought the wrong plan. How do I get on Plan 2?
Hi there!
Just purchase one more code (Plan 1) and you'll be upgraded to Plan 2.
Q: @alexC_Closely - I've bought the wrong plan. How do I get from Plan 1 to Plan 2?
AlexC_Closely
May 23, 2025A: Hi there!
Just purchase one more code (Plan 1) and you'll be upgraded to Plan 2.
Share Closely
Q: Hi - 3 Questions:
1) how to I order the UNLIMITED option? Only see max of 10 codes. Do I order 10 codes x 4 = 40 seats?
2) Can this tool be used to help people looking for a job, target hiring teams, etc? I am a recruiter and job coach, and would like to sell (white label) it to my job seekers.
3) Does LinkedIn only ban when it is automated? So, if I manually do outreaches after running desired searches, is that 100% safe?
Thanks
AlexC_Closely
May 22, 2025A: Hi there,
1) Yes, that's correct, you order 10 codes x 4.
2) Yes, you can upload the list of recruiters to connect with them and ask about the job they can offer. You can upload the CSV file or use the links from LinkedIn search to upload the audience (LinkedIn basic search, LI Sales Navigator search and LI Recruiter search).
3) No, there is no exact response on whether LinkedIn bans accounts only because of the automation tools. The main reason is in the actions executed by the owner of the account. In some cases, the account can be banned if you didn't verify your account and started manually sending a lot of requests and ignored LinkedIn notifications. To avoid getting banned, we recommend that our clients use only verified accounts and follow our guidelines (https://help.closelyhq.com/en/articles/8363884-safeguard-your-linkedin-account) to keep their account safe.
Share Closely
Q: I am a prior Tier 6 buyer. Can I upgrade with this promotion?
AlexC_Closely
May 18, 2025A: Hi there,
Sure, you can.
Share Closely
Q: Account safety
Hi! The last bunch of reviews are all 1 star reviews die to accounts getting banned from linkedin. Based on your responses this seems to be due to an update of linked in policy/rules or something (so understandable). My question is, how are you currently ensuring account safety. And how are you handling future linked in changes to ensure our accounts stay safe?
AlexC_Closely
May 15, 2025A: Hi there,
We’d like to assure you that account safety is one of our top priorities. Over the past four months, we’ve hardly received any support inquiries related to account bans, and we have been monitoring LinkedIn's updates closely.
We constantly keep our platform up to date with LinkedIn’s latest policies and rules. Any changes from LinkedIn that could impact account safety are reflected in our system, and we adjust the actions accordingly to ensure our users are always compliant.
At this time, we recommend using only verified LinkedIn accounts for automation. Additionally, we’ve created a helpful guide to safeguard your LinkedIn account, which you can find here: https://help.closelyhq.com/en/articles/8363884-safeguard-your-linkedin-account.
Share Closely
Q: When Adding Connections can you send a customized message without the need for a Sales Navigator subscription?
AlexC_Closely
May 15, 2025A: Hi Jacob,
Sure, if your personalized connection requests limit allows you to do that. You can read more about it here - https://help.closelyhq.com/en/articles/8464558-what-is-a-personalized-invitation-why-there-s-a-limit You don't need SN to use Closely (https://help.closelyhq.com/en/articles/8232806-do-i-need-sales-navigator-to-use-your-application).
Share Closely
Q: Agents
Hey Closely Team,
is there any plan for the appsumo community to get the agents and enrichment functionalities? Or is it at least possible to use AI for the messaging like in other competitor tools for LinkedIn outreach?
Love your great software!
Regards
Christian
Share Closely
I'm looking to purchase Tier 2 and had the same question.
I'm assuming the ai agent feature will be included since in their Terms and Conditions section they state that "All future Personal Plan updates." will be included + that "AppSumo customers will be grandfathered into any new features and feature limits".
Let's wait to hear back on this...
Q: API / Webhook
Does it have an API or does it have incomming webhooks?
So when information comes into our system, it can be pushed to Closely for automation for generating new leads?
AlexC_Closely
May 13, 2025A: Hi there,
We don't have an API at the moment, but we do offer a Webhooks integration. This integration allows you to push information from Closely to your system, but it doesn't support pushing data in the other direction. You can find more details about our Webhooks integration in our Help Center here: https://help.closelyhq.com/en/articles/7470856-webhooks-integration
Share Closely
Thats to bad since Im looking for lead automation based on parameters.
Q: Are there any plans to add the “Comment on posts” feature?
Are there any plans to add the “Comment on posts” feature?
AlexC_Closely
May 13, 2025A: Hi there,
We don’t have that feature on our roadmap for Q2 or Q3 of 2025. However, we’ve passed your feature request along to our product team to consider adding it to the roadmap in the future.
Share Closely
Q: Lifetime access
Just want to confirm that is it really lifetime access for $138 in plan 2 if I purchase it right from AppSumo interface? And I wanted to ask, can I search accounts specifically based on technology? Like only give me companies that are using HubSpot, with accuracy? I run a small business selling hubspot managed services so wanted to confirm this before I purchase.
AlexC_Closely
May 13, 2025A: Hi there!
Sure, it's really a lifetime access, on a Plan 2 you can sync 1 LinkedIn account and 1 email account.
Unfortunately, at the moment we don't have an option to search accounts based on the technologies which they use.
Share Closely
Q: I purchase Plan 2. If I buy another Plan 2 and redeem it to same closely account would I get 2 Linkedin seats?
AlexC_Closely
May 13, 2025A: Hi there!
Sure, that's correct, you will get 2 LinkedIn seats.
Share Closely
Q: Connecting with Make.com for personalized cold emails.
Hello there. Is it possible to connect with Make.com, where personalized messages, using ChatGPT, can be made, and then it gets sent to Closely which then sends the cold email?
Basically, Make.com + ChatGPT does the thinking and writing, and Closely does the delivery and tracking.
Personalization is important for us since it's for cold email outreach, you know.
Thanks
AlexC_Closely
Apr 22, 2025A: Hi there,
At the moment, when you use integrations in Closely, you can only send the data to the platform you integrated Closely with. We don’t have the option to send the data from the platform to Closely.
However, you can try generating messages for the leads, add these messages for each lead in the CSV file and then use the custom variables in the sequences. In this case, we will add the data from the column you chose for custom variable.
Share Closely
Alright got it, thanks.