Closely Questions

Showing 1 - 5 of 564 questions
tschiemehltschiemehl
tschiemehl
Nov 28, 2025
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Q: What's exactly included in the 1 code package?

It says that there is no seat available for linkedin, and also no import via csv, linkedin search and sales nav. So I am confused: I thought that is the only real function closely has. So - what *IS* actually included if not *that*?

Founder Team
AlexC_Closely

AlexC_Closely

Dec 2, 2025

A: Hi there!
With 1 code you get 2,000 credits for lead prospecting. 1 code gives you the option to find the contact details for 1 lead via the Lead Finder tab or via the extension.
If you're interested in the LinkedIn outreach, you'll need to get at least 2 codes to be able to add 1 LinkedIn account.

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dorianbarkerdorianbarker
dorianbarker
Nov 25, 2025
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Q: My account was just flagged by LinkedIn while I had the warm-up setting on. Why is this?

I've used Closely on and off for a while now. This hasn't happened before. Ofc I can't use an automation tool anymore and risk nuking my account.

Couldn't leave a review since I didn't purchase in this round, so I'm leaving a question instead.

Founder Team
AlexC_Closely

AlexC_Closely

Dec 2, 2025

A: Hi there!
To properly investigate what happened in your specific case (settings, activity volumes, account history, etc.) we’ll need a bit more detail. Please contact our support team via live chat or email at support@closelyhq.com
– our team will dig into your account and help you understand what might have triggered this and how to reduce the risk going forward.
We’re always here to help if...

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b4225f8ba506440d9644e30212baa536b4225f8ba506440d9644e30212baa536
b4225f8ba506440d9644e30212baa536PLUS
Nov 23, 2025
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Q: Automated InMails

Would Closely be able to automate InMails?

Thank you

Founder Team
AlexC_Closely

AlexC_Closely

Nov 24, 2025

A: Hi there!
Unfortunately, we don't have this feature right now but we have it on our roadmap and plan to release it in the nearest future.

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Alex_RAlex_R
Alex_RPLUS
Nov 17, 2025
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Q: Outreach Templates

Hi

I see you can build automations to handle the outreach/connections/etc.
E.g. send request, wait 4 days, then do Y. You mention it in your video but I'd like to better understand the overall flow your tool can handle.

I'd like to see a template you recommend and the steps that you've found worked. I'd like to see if this would work for me.

Where can I see this on your website?

Founder Team
AlexC_Closely

AlexC_Closely

Nov 17, 2025

A: Hi there!
While we don’t have a dedicated page with templates inside the app yet (although we plan to add this in the nearest future), we do share a lot of proven outreach flows, message templates, and best-practice sequences on our blog. You may find these here:
📌 Our main blog:
https://blog.closelyhq.com/
📌 LinkedIn outreach templates &...

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KenleyKenley
KenleyPLUS
Nov 15, 2025
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Q: Messaging LinkedIn Group members in a certain geography

I am a member of a large linkedin group. Is it possible to filter and message group members who are in my geography?

Founder Team
AlexC_Closely

AlexC_Closely

Nov 17, 2025

A: Hi there!
At the moment, it’s not possible to filter and message only certain members of a LinkedIn group directly inside Closely — you can only add the full list of group members to a campaign.
However, if you have Sales Navigator, you can filter group members by geography (or other criteria) and then export only the filtered members into a CSV file using our Chrome extension. Once you have...

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