I have two connected account in the dashboard , but cannot access the account via Connexify.
Not sure what the purpose of the connection.
After onboarding one client , not sure how to onboarding the next remaining client of the month
Do you have video tutorial to clarify the process ?
• 2 connected accounts → e.g. Google Ads + Meta (I...
Founder Team
Connexify
Nov 4, 2025
A: Hi swsand, thanks for your question!
If you need help with Connexify, you are welcome to join our community. We are always available to support you with any questions or issues.
You can also visit our Guide Section, where you will find step-by-step instructions on how to set up and use Connexify as an agency or as a client: https://www.connexify.io/docs/Guides
Hi, quick question: with Tier 3, I don’t have the option to request access to Google Ads, Meta Ads, and TikTok Ads, right? With Tier 3, I can request access to only two of these services, is that correct? Thanks!
This was previously answered by Sandor Farkas who said Tier 3 has a hard connection limit of two accounts. As of the change, Tier 3 can connect two Google accounts (it used to be one Google + one Meta), and additional account connections become available starting with Tier 4. You can find that answer here: https://appsumo.com/products/connexify/questions/limitations-1405855/
I think Tier 3 should include at least three accounts to cover basic usage (Google, Meta, and TikTok). Since you’ve recently added TikTok, are you planning to adjust the Tier 3 plan? Otherwise, Tier 3 wouldn’t be enough, while Tier 4 is very expensive for an agency that onboards few clients
Thank you for prompt response. so i am running 2 companies xyz.com and abc.com. can i use both companies on one license? Cani send link of connexify to clients of xyz.com and abc.com?
It's not a matter of companies, but a matter of your accounts. If you can do that with two connected accounts (google from abc.com and google from abc.com), then you are good to go.
Q: Hello. Is there an option to add extra credits in case my clients’ monthly onboarding reaches the plan limit?
Founder Team
Connexify
Oct 4, 2025
A: Hey, this option does not exist yet. Feel free to suggest it under https://feedback.connexify.io, once you reach your limit. Anyways, feel free to try and let us know if you reached your limit soon.
Does this tool allow you to add access for a google ads manager account or lets the user share account access to another email?
Founder Team
Connexify
Oct 2, 2025
A: Hello dapperdev, We support so called MCC accounts. All you need to do after your connexify license activation is:
1) Connect with your google account 2) click the settings icon next to your google account 3) activate the MCC checkbox 4) Select your MCC account from the drop down menu
That’s it.
Once done, all ads accounts will be assigned to your MCC account.
Q: Getting very confused about the product
Hi there,
Bought tier 1 and Need some support here
I have two connected account in the dashboard , but cannot access the account via Connexify.
Not sure what the purpose of the connection.
After onboarding one client , not sure how to onboarding the next remaining client of the month
Do you have video tutorial to clarify the process ?
• 2 connected accounts → e.g. Google Ads + Meta (I...
Connexify
Nov 4, 2025A: Hi swsand, thanks for your question!
If you need help with Connexify, you are welcome to join our community. We are always available to support you with any questions or issues.
You can also visit our Guide Section, where you will find step-by-step instructions on how to set up and use Connexify as an agency or as a client:
https://www.connexify.io/docs/Guides
If anything remains unclear...
Share Connexify
Q: Accounts
Hi, quick question: with Tier 3, I don’t have the option to request access to Google Ads, Meta Ads, and TikTok Ads, right? With Tier 3, I can request access to only two of these services, is that correct? Thanks!
Share Connexify
This was previously answered by Sandor Farkas who said Tier 3 has a hard connection limit of two accounts. As of the change, Tier 3 can connect two Google accounts (it used to be one Google + one Meta), and additional account connections become available starting with Tier 4. You can find that answer here: https://appsumo.com/products/connexify/questions/limitations-1405855/
I think Tier 3 should include at least three accounts to cover basic usage (Google, Meta, and TikTok). Since you’ve recently added TikTok, are you planning to adjust the Tier 3 plan? Otherwise, Tier 3 wouldn’t be enough, while Tier 4 is very expensive for an agency that onboards few clients
Q: How number of user accounts work?
hi
2
Two users mean two team members or two agency accounts?
Connexify
Oct 7, 2025A: Hey there 👋 Thanks for your question!
You can find a detailed explanation of how our account system works here:
https://www.connexify.io/docs/Guides/connexify-%20accounts-vs-platforms
To answer your specific question - yes, your plan allows two additional users to access your Connexify account.
Here’s a quick overview for clarity:
• 2 connected accounts → e.g. Google Ads + Meta
• 2...
Share Connexify
Verified purchaser
Thank you for prompt response. so i am running 2 companies xyz.com and abc.com. can i use both companies on one license? Cani send link of connexify to clients of xyz.com and abc.com?
It's not a matter of companies, but a matter of your accounts. If you can do that with two connected accounts (google from abc.com and google from abc.com), then you are good to go.
Q: Hello. Is there an option to add extra credits in case my clients’ monthly onboarding reaches the plan limit?
Connexify
Oct 4, 2025A: Hey, this option does not exist yet.
Feel free to suggest it under https://feedback.connexify.io, once you reach your limit.
Anyways, feel free to try and let us know if you reached your limit soon.
Share Connexify
Q: Google ads manager account access?
Does this tool allow you to add access for a google ads manager account or lets the user share account access to another email?
Connexify
Oct 2, 2025A: Hello dapperdev,
We support so called MCC accounts.
All you need to do after your connexify license activation is:
1) Connect with your google account
2) click the settings icon next to your google account
3) activate the MCC checkbox
4) Select your MCC account from the drop down menu
That’s it.
Once done, all ads accounts will be assigned to your MCC account.
Share Connexify
Verified purchaser
Got it, thank you!