Deftform Reviews

I took the plunge and ordered Deftform. It looks much better than the Notion form I developed. Deftform includes AI, so I was able to simply copy my questions from the Notion form into the Deftform AI field, which then created the client feedback form for me. After that, I added my branding--colors and image header. Deftform also allows for easily breaking up a form into pages, so respondents see only a few questions at a time. You can also create conditional logic, so when a respondent answers one question in a certain way, another question appears. Really good deal.-

We replaced a bunch of WordPress submission forms across a ton of clients sites with Deftform, we had noticed that the original WordPress forms (with file uploads) seemed to be causing some strain on that specific shared hosting account. With the ability to have unlimited storage, everything works great and you can pretty much customize the forms to match your website exactly down to fonts and color schemes.

They also have had frequent updates as shown in the change-log since purchasing, and the new ability to track partial submissions seems really cool as well. All in all for the price and the features provided we feel that we got a great deal on AppSumo.

I really love some of this dev's other apps, but deftform hasn't really lived up to my expectations. It's just not as easy to use or feature-filled as other form apps.

Reply: I don't understand your question. I have tried it several times. Every time I ended up finding it not adequate for the job I was doing.

I grabbed the lifetime deal on AppSumo and I’m genuinely happy I did.

Deftform feels surprisingly polished for a tool I expected to still feel a bit rough around the edges. It doesn’t have that “beta” feeling at all. The UI is clean and well thought-out, and the whole thing just feels carefully built.

What I like most is that it seems like the team is focused on making one thing really well instead of trying to cram in everything. The pricing felt very fair, and overall it gives me the impression that the founders actually care about building something useful rather than just flipping a quick deal.
It’s a simple, solid form tool with good UI and automation. Nothing flashy, but it works really well. Glad I found it.

I came across the deal again recently and saw one negative comment sitting among a bunch of 5-star reviews. The negative one felt unfair and didn’t match my experience at all. That bothered me enough to finally leave my own review — good teams don’t deserve to get dragged down by unwarranted criticism.

I don't receive email notifications when someone submitted the form. I wanted to resolve this with customer support, but there is no way to contact them.

First of all, I just want to say the tool looks really great and has a lot of potential. The overall idea is strong, and the product already feels very promising.

I noticed a bug related to the phone number field validation and wanted to share it in case it is helpful.

Right now, users can enter letters into the phone number field and still submit the form, which does not seem correct.

Then, if a condition is added requiring the field to be numeric, the behavior flips the other way: even when a valid phone number is entered, the form shows an error and cannot be submitted.

So at the moment, the field seems to fail in both directions:

it allows clearly invalid input
but it also rejects valid input when numeric validation is enabled.

I thought it was worth flagging because it could affect form reliability quite a bit. If there's a way to fix it asap please let me know since I couldn't find support contact.

Aside from that, the tool honestly looks excellent and I can see a lot of potential in it.