Desklog Questions

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Q: Is it possible to disallow staff from self editing time manually? Are there anti-gaming mechanisms in the pipeline?

For example detectors to detect auto clickers , macros , suspicious repetitive actions.

andrew03Apr 14, 2025
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Q: Automatic tracking?

Hello, as user of another mac apps that automaticly track my focus app and urls and sort usage with rules to tasks, i am interested here (excluding Desklog Enterprise licence) what is "automated tracker" in regards of Desklog appsumo licences?

I really need app for team that can track usage per tasks, I buy tier 1 just to test it, I like onboarding UX, everything looks nice, only i cant see automatic tracking as feature as I understand in explanation. App is just tracking uptime without details, even it is hard to realise how he can recognize, youtube watching is productive or unproductive.

Another question, regarding JIRA integration, didnt see how i it can be connected, so just short explanation.

Thank you for answer.
Keep up good work!

ognjen.odobasicApr 12, 2025
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Founder Team
Desklog

Desklog

Apr 12, 2025

A: Thank you for reaching out and for trying out Desklog via the AppSumo Tier 1 license – we're glad to hear you liked the onboarding experience!

To clarify your question about automated tracking:
The Desklog client application, which you install on your system, is what automatically tracks user activity. This includes tracking of apps and URLs used during the workday—from login to logout—regardless of project or task timing.

The classification of activities (like recognizing YouTube as productive or unproductive) depends on how you categorize apps in the App Productivity Settings. Based on your categorization, Desklog will sort usage accordingly in the reports.

Regarding JIRA integration and detailed app/URL tracking—these features are part of our Enterprise plan, which isn’t included in the AppSumo deal by default. However, we’d be happy to activate these features for you at no extra cost with your AppSumo license! 🎉

Just reach out to us at support@desklog.io to request the upgrade.

You can also check the Integration Settings inside Desklog for JIRA setup guidance, and refer to our YouTube channel for helpful video tutorials.

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Q: How long are sceenshots kept for?

andrew03Apr 11, 2025
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Founder Team
Desklog

Desklog

Apr 12, 2025

A: According to our policy, User data, including screenshots, is retained for up to 6 months for active users in the Business plan. For Enterprise users, screenshots and URL data are retained for 18 months. All other data is stored lifetime for both plans.

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Q: Desklog White Label version

Hi,

I'm interested in your Desklog White Label version!

First, I would like to know how much it would cost and how I can buy it.

Secondly, what is the difference between the AppSumo LTD and the Enterprise version?

Please let me know.

Thanks.

SumoNinjaMar 24, 2025
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Founder Team
Desklog

Desklog

Mar 26, 2025

A: Thank you for your interest in Desklog’s White Label version!

The cost of the White Label version depends on your specific requirements. Could you share details like the number of users and any customization needed? We’ll provide a pricing quotation. You can purchase it directly through our team ( support@desklog.io ) let us know, and we’ll guide you through the process.

** Difference Between AppSumo LTD & Enterprise Plan:

AppSumo LTD: A lifetime deal with limited features, available only Desklog Business Plan.

Enterprise Plan: A premium subscription with advanced tracking, integrations, API access, and dedicated support. It includes regular updates, security patches, and customization options.

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Q: Different companies

I am an accountant if I want to use this app for all the clients that I do payroll, will the employees able to clock in and out?

flaviajusticePLUSMar 22, 2025
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Founder Team
Desklog

Desklog

Mar 26, 2025

A: Yes! If you use Desklog for payroll management across multiple clients, their employees will be able to clock in and out using the app. You can:

✔️ Track employee work hours for accurate payroll processing.
✔️ Set up multiple projects under one account to manage different clients separately.
✔️ Generate detailed timesheets and export reports for payroll calculations.
✔️ Utilize Desklog’s invoicing & billing features to bill clients based on project hours, tasks, or fixed rates.

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