Desklog Questions

Showing 1 - 20 of 23 questions

Q: Clickup integration

If I purchase this deal, will I have access to the Clickup integration feature?

aniketnborhade01PLUSOct 20, 2024
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Founder Team
Desklog

Desklog

Oct 21, 2024

A: Absolutely! We’ll ensure you receive the ClickUp integration with your AppSumo purchase. Go ahead and complete your purchase, and feel free to contact us via Ticketing for any assistance.

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Q: What subscription is this appsumo deal equal to?

I see you offer 3 membership plans on your website; Free, Business, Enterprise. What is this app sumo deal equals to in terms of user roles and access? Business or Enterprise?

zain_ali_jamilOct 17, 2024
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Founder Team
Desklog

Desklog

Oct 18, 2024

A: Through our exciting collaboration with AppSumo, we're delighted to offer you all the exclusive features listed above across all tiers of the Desklog Business plan.

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Q: Need to see which apps employees were using

If I purchase your product, will I also get to see which apps my employee was using and how long on each, and not prompted to pay a subscription to get this basic level feature? I saw on previous customer's question, you asked him/her to contact at your email to get this feature unlocked with no extra cost.

zain_ali_jamilOct 17, 2024
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Founder Team
Desklog

Desklog

Oct 18, 2024

A: I want to clarify that the App and web URL tracking features are not included in the collaboration. However, due to customer feedback and ongoing requests, we are excited to offer the Enterprise plan features as a free upgrade for AppSumo users!

I recommend reaching out to our support team at support@desklog.io or submitting a ticket through your AppSumo Desklog dashboard after your purchase....

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Q: Requires an upsell to do basic App tracking?

Disappointed today when in the first 5 minutes of using it, I went to see which apps my employee was using and how long on each, and was prompted to pay a subscription to get this basic level feature.

Can you please consider giving the Elite (or top) level features if we Double Stack the codes?

TravisMPLSPLUSSep 30, 2024
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Founder Team
Desklog

Desklog

Sep 30, 2024

A: Thank you for reaching out and sharing your concerns. I understand your disappointment regarding the App and URL tracking features.

I want to clarify that the App and web URL tracking are not included in the collaboration. However, I recommend contacting our support team at support@desklog.io or submitting a ticket through your AppSumo Desklog dashboard after your purchase. Our team will...

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Q: Visual chart

I don't need time tracker such, I need visual chart showing it to my client. Can I just create project and show visual chart?

SumolixieSep 30, 2024
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Founder Team
Desklog

Desklog

Sep 30, 2024

A: The Desklog project overview is designed to provide you with a detailed graphical representation of various aspects of each project you've created. This overview allows you to track both completed and ongoing projects, billable tasks under each project, upcoming deadlines, and even profit or loss analytics.

You can certainly create a project and utilize these charts, insights are available...

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