Q: Can Tier 6 White-Label Sub-Accounts Use Their Own BYOK + BYOS?
According to Tier 6, BYOK + BYOS are included which is great for the main account. However, it’s unclear how this works with the 50 white-label sub-accounts.
Can each sub-account add and use their own BYOK + BYOS, using their own API key and storage? Or can the admin account configure its own BYOK + BYOS and then allow all sub-accounts to use those resources through the admin’s key/storage?
This is important because Tier 6 includes only 7500 page credits/month shared across sub-accounts. If sub-accounts cannot use their own BYOK + BYOS, can the admin’s BYOK + BYOS be shared with them instead? Otherwise, with 50 sub-accounts that averages just 150 pages per account if divided equally, which seems quite limited for a real white-label SaaS especially given Tier 6 ($2999) costs $2000 more than Tier 5 ($999). Could you clarify how this work?
Pankaj_DigiParser
Sep 23, 2026A: Hi, happy to clarify.
On Tier 6, the white-label partner/admin account can configure the main BYOK + BYOS settings. All white-label sub-accounts then use the partner’s connected AI key and storage for processing.
So the sub-accounts do not need to add their own keys individually.
This means the 50 sub-accounts can use:
* the shared 7,500 monthly DigiParser credits
* plus unlimited page processing through the partner’s BYOK + BYOS setup
Each sub-account cannot currently configure a separate BYOK/BYOS connection of its own. They all use the partner-level configuration.
Verified purchaser
Thanks for the clarification! That makes the Tier 6 setup much clearer.
However, I can only find BYOK + BYOS under Team Settings of my main account, and I don’t see where to configure the partner-level BYOK + BYOS in the Partner Dashboard. Could you explain where this is configured, or share a setup guide/video?
Verified purchaser
Also, regarding Customer Workspaces in the Partner Dashboard: is there a way to permanently delete a workspace after creating it? I only see Manage Credits, Integrations, and status options (Active, Read Only, Suspended). I tested Suspended, but the workspace still appears to be functioning. Is there a way to delete it, or is suspension the only option?