Q: Custom functions / intergrations / mobile human handoff alerts / Training / Credit billing
Hi Sohaib,
Welcome back. I wanted to check a few things since the last time you were on AppSumo.
1)a)Is there any documentation on your site showing what is possibe with custom functions (and what is not)? b)What are the requirements on a third party (like Shopify) to build a function that connects to it?
2)Ay more native integrations planned like: a)IMAP/SMTP email? b)Linked...
I bought tier 2 to do some test. Currently I use Manychat and I'm looking for alternative but for very simple task: comment to DM. Two questions: 1. Can I use different trigger keyword to send different messages? 2. How many credits will I use if I send only one message after trigger keyword?
Best regards, Daria
Founder Team
sohaib.dmchamp
Apr 17, 2026
A: At the moment, the whole system is a smart AI. When you give a keyword, it performs smart detection, so if there are typos or someone uses a similar word or sentence, it will still trigger.
The response is also not always the same; it is based on what you put in the campaign instruction. There will always be some variation, and this costs one credit.
Q: Bot Training - docs/urls/Q&A pairs?
Hi Sohaib,
How are the bots training currently? Is there any progress on the limit of 5 URL's per account - can I add documents and Q&A pairs?
Kind Regards,
Matt
Share DM Champ
Q: Custom functions / intergrations / mobile human handoff alerts / Training / Credit billing
Hi Sohaib,
Welcome back. I wanted to check a few things since the last time you were on AppSumo.
1)a)Is there any documentation on your site showing what is possibe with custom functions (and what is not)?
b)What are the requirements on a third party (like Shopify) to build a function that connects to it?
2)Ay more native integrations planned like:
a)IMAP/SMTP email?
b)Linked...
Share DM Champ
Q: Title: DM Champ Language Support and Currency Expansion Plans: Spanish and Colombian Peso?
Does DM Champ currently support the Spanish language, and are there plans to add new currencies, such as the Colombian peso?
Share DM Champ
Q: Can it also greet new Instagram followers? And engage with them?
sohaib.dmchamp
Apr 17, 2026A: No, we don't track followers. This is not supported at the moment.
Share DM Champ
Q: Different comment - different message
Hello,
I bought tier 2 to do some test. Currently I use Manychat and I'm looking for alternative but for very simple task: comment to DM. Two questions:
1. Can I use different trigger keyword to send different messages?
2. How many credits will I use if I send only one message after trigger keyword?
Best regards,
Daria
sohaib.dmchamp
Apr 17, 2026A: At the moment, the whole system is a smart AI. When you give a keyword, it performs smart detection, so if there are typos or someone uses a similar word or sentence, it will still trigger.
The response is also not always the same; it is based on what you put in the campaign instruction. There will always be some variation, and this costs one credit.
Regarding the comparison to other...
Share DM Champ