RB007Q: DMC Onboarding Support & "Sub-Client" Support Reality
Watching your products videos, there seems to be a lot of risk mitigation to manage in terms of configurations for quiet hours, fresh numbers, warm up periods, Sunday no-contact, follow-up msgs and more., It also took you an hour to do what was defined as a "setup tutorial".
Our target markets span global time zones, but the configuration seems focused on engagement within ONE time zone on your 1 Hr setup video.
2-Part SUPPORT QUESTION:
- Is full DFY onboarding support available from your team on Plans 4-6?
- Would a white label LT Deal buyer be likely to have many "support questions/requests" coming to them daily from every white label "Sub-client" they acquire?
W/Label sales is great, but not if it comes w/ very heavy support demands, unless I can have a separate "Support Agent" deployed to handle that 100%.
sohaib.dmchamp
May 18, 2026A: Takes like 15 mins to set up a client. The video is just a deep dive as you might have noticed I'm explaining everything in detail to the camera.
I meant setup for me as the white label buyer, but thanks for responding.
We dont offer to setup for your end clients. The whole point is you sell it so its your client to take care of. Ofcourse if you need any technical help we are there but small day to day support is yours to handle.