martanavgomartanavgo
martanavgo
Jun 9, 2026

Q: Scaling and subaccounts

I have a question about user scaling and subaccounts.

Let's say I have one business/project and a growing team of users.

Do I need one subaccount per user, or can multiple users operate within the same subaccount?

For example, can a single subaccount support multiple users, each with their own:

* login
* WhatsApp number
* AI agent
* inbox
* workspace

Or is a separate subaccount required for every individual user?

I'm trying to understand how the platform scales when many people need their own AI assistant.

Thank you.

Founder Team
sohaib.dmchamp

sohaib.dmchamp

Jun 9, 2026

A: No subaccount is needed for a team member. See the subaccount as a dedicated workspace.Any subaccount can have multiple team members.

Share
Helpful?
0
Log in to join the conversation

OK thanks. Can multiple team members inside the same subaccount each connect their own WhatsApp number and have their own AI assistant, or is the WhatsApp connection shared at the subaccount level?

It's shared.

Related questions
View product details