Q: questions about fees and taxes
I purchased Tier 3 and have been trying to implement its use in my business. I have some unanswered questions from support: I noticed that regarding taxes, I can include them in the price charged or pass the tax amount on to the customer by adding it. I couldn't find a way to not charge tax in the panel. Another question: understanding that the tax is charged, either from the product price or added to and paid by the customer, is this tax amount passed on to me or deducted from the balance and retained by you?
gargoel91
Dec 8, 2025A: Happy to answer :)
We are a compliant merchant of record ie. we take the responsibility of collecting & remitting sales tax to local authorities.
Sales tax is determined as per customer location.
We deduct and remit the tax to local authority.