Dukaan Questions

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RaviS61517RaviS61517
RaviS61517
Apr 12, 2026
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Q: Not able to get Support?

Dear Team,
I have purchased Tier-1 and launched my store, I took a break of 6months and now I am not able to access anything, not able to login on to my store or on Dukaan mobile app or on website, Please help.
I submitted support ticket multiple times but no any reply.
I still having believe that App sumo purchased codes are still working on Life Time and Customer should get support. Please help.

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Prince34647Prince34647
Prince34647
May 23, 2025
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Q: Query?

I purchased DUKAAN 3 or 4 years back. Will those AppSumo users will grandfathered all top tier features?

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112141872135395478466112141872135395478466
112141872135395478466
May 20, 2025
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Q: Service fees applicable on appsumo customers?

I was about to purchase the tier 1 subscription through appsumo. Do we have to pay the service fees of 4.99% if we purchase via appsumo?

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110254643423102728667110254643423102728667
110254643423102728667
May 16, 2025
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Q: I purchased a domain now i want to know the ip of dukaan store to connect

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saifahmed78saifahmed78
saifahmed78
May 16, 2025
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Q: custome shipping

looks like there zip code is mandatory in checkout, can that be an optional ?
thanks

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