Purchased and followed redeeming instructions and now can not access the product a month later? The redeem code not working at all? keeps saying my trial period is finished? Any help would be great!
Founder Team
imsubinsuresh
Mar 11, 2026
A: Hi, please contact our support team at [email protected] and share your account email and AppSumo codes. Our team will check and help you with this. We cannot assist here since we don’t have access to your account details. Hope you understand. Thank you.
Is there any information other than the API docs on using the API? There is no explanation on the site of how to send a query and get results. How am I supposed to specify the API key used? I've tried using the XAPI key. I've tried using the bearer token and whenever I send a request to generate a static QR code, I get a 500 error. I have no idea why.
I tried using the default static QR...
Founder Team
imsubinsuresh
Mar 6, 2026
A: Hi, please understand that we cannot resolve issues here. Kindly open a support ticket so our team can check and assist you. Thank you
Hello, I want to buy this, but I want to k ow if you’ll reactivate the Static QR code generation from within the app, as this is my main reason for purchasing. Thanks, TKC
Founder Team
imsubinsuresh
Mar 6, 2026
A: Hi TKC,
Great news — static QR codes are back on the dashboard as of today!
You can create branded static QR codes directly from the Create QR Code page. At the top of Step 1, there's a Dynamic / Static toggle. Switch to Static, choose your content type (Website URL, Plain Text, Phone, Email, SMS, WhatsApp, or Telegram), fully customize the QR design — colors, shapes, patterns, logos,...
Do you have whitelabel? Is polish language for dashboard available?
Founder Team
imsubinsuresh
Mar 5, 2026
A: Hi there,
Thank you for your interest!
White Label — We don't offer white-label at this time.
Polish Language — The dashboard is currently available in English, French, and Spanish. Polish is not available yet, but we're expanding language support in the future.
We have been unsuccessfully trying to set up a custom domain several times... We carefully follow your instructions, but anyway it doesn't work. Any possibility you can help us with this?
Thank you
Founder Team
imsubinsuresh
Feb 8, 2026
A: Hi,
Kindly open a support ticket, and our team will review the issue and get back to you.
Q: Purchased but now saying Trial Period is over?
Purchased and followed redeeming instructions and now can not access the product a month later? The redeem code not working at all? keeps saying my trial period is finished?
Any help would be great!
imsubinsuresh
Mar 11, 2026A: Hi, please contact our support team at [email protected] and share your account email and AppSumo codes. Our team will check and help you with this. We cannot assist here since we don’t have access to your account details. Hope you understand. Thank you.
Best Regards,
ElkQR Team
Share ElkQR
Q: API documentation
Hi,
Is there any information other than the API docs on using the API? There is no explanation on the site of how to send a query and get results. How am I supposed to specify the API key used? I've tried using the XAPI key. I've tried using the bearer token and whenever I send a request to generate a static QR code, I get a 500 error. I have no idea why.
I tried using the default static QR...
imsubinsuresh
Mar 6, 2026A: Hi, please understand that we cannot resolve issues here. Kindly open a support ticket so our team can check and assist you. Thank you
Best Regards,
ElkQR Team
Share ElkQR
Q: Bulk Static QR Codes
Hello,
I want to buy this, but I want to k ow if you’ll reactivate the Static QR code generation from within the app, as this is my main reason for purchasing.
Thanks,
TKC
imsubinsuresh
Mar 6, 2026A: Hi TKC,
Great news — static QR codes are back on the dashboard as of today!
You can create branded static QR codes directly from the Create QR Code page. At the top of Step 1, there's a Dynamic / Static toggle. Switch to Static, choose your content type (Website URL, Plain Text, Phone, Email, SMS, WhatsApp, or Telegram), fully customize the QR design — colors, shapes, patterns, logos,...
Share ElkQR
Verified purchaser
Thanks you! I will purchase now.
Q: whitelabel
Hi.
Do you have whitelabel?
Is polish language for dashboard available?
imsubinsuresh
Mar 5, 2026A: Hi there,
Thank you for your interest!
White Label — We don't offer white-label at this time.
Polish Language — The dashboard is currently available in English, French, and Spanish. Polish is not available yet, but we're expanding language support in the future.
Let me know if you have any other questions!
Best Regards,
ElkQR Team
Share ElkQR
Q: Custom domain setup...
Hello ElkQR Team,
We have been unsuccessfully trying to set up a custom domain several times...
We carefully follow your instructions, but anyway it doesn't work.
Any possibility you can help us with this?
Thank you
imsubinsuresh
Feb 8, 2026A: Hi,
Kindly open a support ticket, and our team will review the issue and get back to you.
Thank you.
Best Regards,
ElkQR Team
Share ElkQR