carvalhopedroQ: Questions regarding contact storage limits and the data retention add-on for the LT deal
Hi George,
Before buying the highest tier, I have two quick questions:
1. Contacts vs. Unlimited Audiences: The plan features "Unlimited audiences." Does this mean I can upload and store an unlimited number of total contacts/subscribers in my account database, or is there a specific cap on total contacts? I have an initial list of 200,000 contacts can I host all of them here?
2. Data Retention Add-on: Is the "Data retention" add-on feature fully included for life within this Lifetime plan package, or is it billed separately as a monthly subscription or extra fee?
Thank you for your time and clarification!
George_Dragit
May 29, 2026A: Hi there,
1/ There are rate limits based on your sending history. So, as you could theoretically have 200k contacts, you would have to slowly get there. As we enforce GDPR and CAN-SPAM, you have to have a valid consent for marketing purposes. This is usually not the case for people with such a large audiences, so we might be not a right fit.
2/ This related only for email sending, contents, logs and deliveries. It is included as LTD in this add-on