Fable Reviews

The product is great, but I had so many issues using it.

First, the AI credits were deducted from my account even though there was an error in generation and nothing was generated. The team said it's refunded, but it's not.

Second, although the demos are great, half of the time it doesn't work at all. The HTML doesn't render correctly. I asked for support, and the responses I get didn't help at all. They told me to re-record the demo, but when I did that the images on the website doesnt render correctly. The webp/png showed up with black backgrounds. The team showed little to no care.

I pinged both the support channel on the website and through email multiple times.

This product could have been great. I thought it was going to be great. But I faced issues and the team completely ignored me. Might ask for a refund soon if they still continue to ignore my requests for help.

Edit:
- The team responded to my first query, and ignored the follow up issues/queries until I wrote this review.
- They said I can't record on my local environment (even though the recording works properly sometimes and sometimes it doesn't, but they didn't clarify why that's the case.), and that's why I re-recorded it on the HTTPS / deployed version. That gave me the issue with the images where it had a black background on images that had transparent background. The team did not get back to me on this.
- They brushed off the credits issue where I paid $6 extra to buy Quilly credits and it got an error (nothing was generated. I had to manually do everything) but then I didn't get any credits back.
They said I did, but I didn't, and they ignored the issue.

Fable is tough to review as it's already a relatively good tool but it has a lot of room for improvement.

First let's get one of the main issues out of the way which should be easy to fix and is related to maximizing embedded guides. If viewing the embedded guide on a larger browser window on your computer, there is a maximize icon at the top right which is too tiny and I have to assume a lot of viewers won't realize they can view the guide in full screen.

On mobile the situation is worse in that there isn't even a button anywhere to go full screen for embedded guides, despite the fact that viewing in full screen is even more important on mobile devices. At least you can write code to make your own button to take the iframe full screen but it's a hassle to have to do that for every guide.

There are also issues with audio. It will record some audio when recording the demo but not all audio. If it does record audio there seems to be no way to remove it, and given there are a couple issues with the playback of recorded audio that can be a problem.

Voiceover support is not the greatest and it sounds like using voiceovers consumers the rather low number of minutes included for audio/visual guides. For video you can at least use YouTube to avoid wasting these minutes, but there isn't any similar external/self hosting option for audio.

Similarly Quilly AI credits are one time and the credits included aren't enough to do more than basically demo it briefly. It does do an impressive job of describing steps/actions if you use it though. I will not be using it due to the cost.

Fable is strictly for creating HTML guides and clearly they have no desire to support video exports. I can live with that, just pointing it out for anyone reading the review.

However, what is a little disappointing currently is the fact they talk like interactive guides are very superior to simpler guide platforms based on screenshots and similar. In theory that is true but the level of interactivity currently possible is a little lacking. Sure the ability to change the text on the page (usually works but occasionally won't work for some elements) and remove elements is nice, but it feels like there are some missing opportunities here to make HTML guides truly interactive such as making elements clickable to take to it to the step/module, play audio or video, etc. As is there isn't that much reason for me to use this over screenshot based guides, mainly just has the neat trick of showing mouse hover animations.

Well there is one other potentially large benefit which is the mobile responsive feature. If the recorded website is responsive, the Fable guide will be responsible. However, this may or may not work well depending on the specific website being recorded.

Although I'm writing more about the negative aspects of Fable, it's still a product I would recommend for the LTD price with the assumption they will keep developing and improving it. Out of my many AppSumo purchases over several years this is actually one of the products I've been most excited to start using.

What I'd really love to see implemented is multilingual support so we can translate the guide into multiple languages with the viewer being able to select the language. Working around this on my side and creating copies of guides in multiple languages but really nice to have language switching capabilities built in.

Not bad at all really quite fast and well thought out it genuinly has a fair amount of depth to it.
I enjoy using it and it has some good potentials.
AI credit funding seems affordable and reasonable too.

It's a shame the Multi Branching Module is no longer available due to growth compatibility as is was one of my primary requirements, but it is nice to see a sudden 'growth spurt' too.
Well done all involved

So many things I love about this, that a lot of great walkthrough software have... One thing that's unique to Fable that I haven't seen anywhere else though, is the fact that Fable actually recreates the HTML of what you're recording. It's pretty amazing.

For example, it preserves the CSS animations in the actual walkthrough, when I made a demo for buyers of our website templates.

Many good things to say, but there is a Live from tech influencer Loud Egg on YouTube with the founder of Fable, that covers a lot of the unique things that Fable has to offer.

Definitely consider this. :) I use it in sales, during service, and for my affiliates and team. This even records nicely in Google Sheets or Docs.

This app is literally everything you could need in creating interactive demos for your products.

As someone who is bringing tech tools to people who have historically ignored all things tech beyond facebook, this tool will make my life so much easier.

I cannot believe the quality of the production of the interactive demo right from the beginning, and the quality of the written notes.

Truly a gift, thanks Fable!!!