4.6
Taco ratings
Customers appreciate FacePop for its ability to humanize their websites, increase engagement, and boost conversions. The interactive video widget has been praised for its ease of use, quick setup, and effectiveness in capturing authentic video reviews and guiding user journeys. Some users have noted minor drawbacks like the lack of built-in A/B testing and the need for more integrations. However, with an overall rating of 4.6 and 70 reviews, FacePop is a solid buy, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
The "Human Touch" on your website
FacePop has genuinely changed how I connect with my visitors. It adds a "human touch" that was definitely missing before.
The Best Part: My website used to feel a bit "static," and people were mostly ignoring my contact forms. Adding the interactive video widget makes things feel more like a conversation and personal, rather than just text.
Super Fast: I just record a video on my phone and had it live on my site in just a few minutes. It couldn't be simpler.
Effective: Instead of a boring "Click Here" button, I put my calendar link and email signup right in the video. I even use it to collect video testimonials from customers.
My website now feels less like a brochure and more like a real interaction. I highly recommend FacePop
Fatos_FacePop
Apr 30, 2026Hi LinkJomo, thank you for the stellar review! Bringing human touch to static websites is exactly why we built FacePop. It’s fantastic to hear that the mobile setup was seamless and that the integrated CTAs are driving real interactions for your business.
We really appreciate the recommendation!
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Verified purchaser
Booked 3 calls in the first week
Booked 3 calls in the first week. I just put my face on my site.
I recorded a 40-second video on my phone, set the CTA to my Calendly, and pasted one line of code. That's genuinely it. Three discovery calls booked in week one from people who said they felt like they already knew me.
My old contact form got ignored for months. Same traffic, totally different result. The video testimonial collection is a bonus I didn't expect. Customers can record reviews right on my site, no chasing them down.
Small gripe: no built-in A/B testing. But at a one-time price with a 60-day guarantee? Just buy it. You'll figure out if it works for you long before the refund window closes.
Fatos_FacePop
Apr 30, 2026Hi Saif, thank you for the awesome review!
Hearing that you booked 3 discovery calls in your first week just by adding a quick 40-second video is exactly the kind of result FacePop is built for.. I also appreciate the feedback on A/B testing—it's a great suggestion that I'll keep in mind for future updates.
Thanks for the recommendation!
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Verified purchaser
Very vrey veryyyy good tool and support
The tool is clear... Efficient and multi possibilities... I had a point to manage widget on multilingue website and the support is perfect. I hope there will be evolutions to maintain and optimize performance and models...
Fatos_FacePop
Apr 30, 2026Hi nlaustriat, thank you for the fantastic review!
I'm thrilled to hear that you are enjoying the tool's flexibility and that our support team could help you get your multilingual setup running smoothly. We are absolutely committed to maintaining the platform and have plenty of exciting updates and performance optimizations planned for the future.
Thank you for your support!
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Verified purchaser
Wow! Very cool widget and exceptional support!
Love this product! The CTA buttons provide a ton of flexibility and there is a fair amount of customization regarding the player. I made my first video in no time. I did have a bit of an issue embedding it (all me... not the software), and I sent an email. Honestly, I was blown away at the level of support I received. Someone was able to see what I was challenged with in my account and walk me through what I was doing wrong in several email exchanges. Not waiting for hours for a response... literally minutes! FacePop is a masterclass in customer support. I'd give it 6 tacos for that part alone if I could. But the video widget is well worth the money.
Fatos_FacePop
Apr 30, 2026Thank you for the incredible review!
We're thrilled that you love the widget's flexibility and were able to get your first video up so quickly. I'm especially proud to hear about your experience with our support team—helping you get over that embedding hurdle without the wait is exactly what we strive for. We will gladly accept those 6 hypothetical tacos!
Thanks for the strong recommendation...
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Verified purchaser
Great product with not so great customer service!
Of all the AppSumo LTDs I've purchased over the past eight years, FacePop has been the most disappointing. I bought an LTD back in 2024 and had a good experience setting up and testing the product initially. However, for some reason, I couldn’t get the pop-up to publish on a live site.
The worst part is that I emailed the support team three times and didn’t receive a single response. I’ve hada few similar experiences with other LTD platforms before, but this is the first (and only) time it’s happened to me with AppSumo.
While the product seems promising in principle (though I never got to test it properly), the attitude towards customers leaves a lot to be desired.
Fatos_FacePop
Apr 30, 2026Hi Barry, I'm sorry to hear you ran into issues getting your widget live
. We take our customer support very seriously, so I personally looked into this and we actually don't have any record of receiving emails from you in our system. It’s possible they were sent to an unmonitored address or got caught in a spam filter.
Either way, we absolutely want to get this working for you. Please reach out...
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