I want to create two video timeline and edit them Can his Software do it. If so How I am on tier 2 right now.
Founder Team
David_Lin
Jun 11, 2026
A: Yes, FlexClip supports multi-track editing. You can easily layer and edit multiple video tracks. Here is how: 1. Click the "+" (Add to Timeline) icon on your first video to place it on the main track. 2. For the second video, click the "Add as Layer" icon (the picture-in-picture icon) on the video asset. This will automatically create a second video track right above the main one. 3. You can...
Is it possible for your to upgrade old customers who are not looking for recurring credits to the current plans ? Maintaining so many tiers and plans may be not sustainable. In the old tier 1 plan you had promised several things like: AI Text to Video - 1,200 times/year AI Text to Image- 600 times/year Text to Speech Characters- 120,000 characters/year AI Script- 1,200 times/year Auto...
Founder Team
David_Lin
Jun 10, 2026
A: I completely understand why you'd feel that way, and I appreciate you sharing your concerns. Let me explain, and I think you'll see that you haven't been ripped off at all.
First, all the AI features you mentioned are still available on your account. Nothing has been taken away.
Here's what happened: When you first purchased your old Tier 1 plan, your AI credits were strictly tied to...
My question is simple. i dont want to move to higher tier. What about mapping my existing tier 1 to latest tier 1? It is simpler for you and you dont burn renewal credits. 3000 one time credits are fine for me. Ideally the founder should have grandfathered buyers. There was no email about removing the credits and adding the features. Super unhappy with this founder because of this.
My question is simple: I don’t want to move to a higher tier. Can my existing Tier 1 be mapped to the latest Tier 1? This would be easier for you and wouldn’t use up renewal credits. I’m okay with the 3,000 one-time credits.
Ideally, the founder should have grandfathered existing buyers. There was no email informing us about removing credits and adding features. I’m very unhappy with the founder
Your old Tier 1 = $69 Basic plan; new Tier 1 = $99 Plus plan — they differ in price, AI credits, and features.
Mapping old Tier 1 directly to new Tier 1 wouldn't be fair to those who paid for new Tier 1. That's why we offer 2 upgrade paths for legacy users: to a higher tier under the new deal, or under the old deal.
For further assistance, please reach out to [email protected] for help.
But the old tier1 was purchased two years ago. So early adopters have no value in your eyes ? Most appsumo apps respect early adopters or supporters and match the deal for new enhancements. You meant to say those who supported 2 years early are not worthy of respect? Many deals in the old tier one now match with free tier like 1 project and etc. Can you just refund old tier 1 for those who seek ?
David Lin, i assume that you do grasp the concept of gatekeepering? That you recognise and understand 'grandfathering' quite literally in this context means matching the earlier tiers (1, 2, 3, 4 etc) to the current new tiers (1, 2, 3, 4 etc) of the same footing by default? I believe you are feigning ignorance. I cannot and do not believe that you don't 'get' the issue or of what is being stated.
As a person who backed this project for a tier 3 back before you included AI credits. i know you answered a question back in 2024 regarding this but now that in 2026 you have added recurring AI credits to your lifetime deals how can we get them for those of us with a lifetime deal before this addition?
Founder Team
David_Lin
Jun 4, 2026
A: Thanks so much for your continued support! Just to clarify — the AI credits included in our 2026 lifetime deal are lifetime credits, not recurring ones. As for your specific situation as an early backer with a lifetime deal, please reach out to [email protected], and our team will be happy to verify your account and help sort things out. Thanks for your understanding!
Q: ARe there any major updates coming out with so many negative reviews about the
functionality? Thank you
Founder Team
David_Lin
May 29, 2026
A: Thanks for reaching out! We’re always listening to user feedback and constantly improving the product. For a detailed look at our latest updates and optimizations, please visit: https://www.flexclip.com/whats-new.html. We appreciate your support and are committed to delivering a great experience!
Q: Credit Usage
If I give it a video script and ask it to use only stock videos, not AI-generated visuals or videos,
Would the AI use up its credits?
David_Lin
Jun 15, 2026A: Thanks for your question! I believe you're referring to this feature: https://www.flexclip.com/editor/app?tools=text-to-full-video
If you provide your own video script and generate it using only stock videos (no AI‑generated visuals), each generation will cost 2 credits.
Share FlexClip
Q: Editing Video Timeline
I want to create two video timeline and edit them Can his Software do it. If so How I am on tier 2 right now.
David_Lin
Jun 11, 2026A: Yes, FlexClip supports multi-track editing. You can easily layer and edit multiple video tracks. Here is how:
1. Click the "+" (Add to Timeline) icon on your first video to place it on the main track.
2. For the second video, click the "Add as Layer" icon (the picture-in-picture icon) on the video asset. This will automatically create a second video track right above the main one.
3. You can...
Share FlexClip
Q: Previous tier 1 vs current tier 1
Is it possible for your to upgrade old customers who are not looking for recurring credits to the current plans ? Maintaining so many tiers and plans may be not sustainable. In the old tier 1 plan you had promised several things like: AI Text to Video - 1,200 times/year
AI Text to Image- 600 times/year
Text to Speech Characters- 120,000 characters/year
AI Script- 1,200 times/year
Auto...
David_Lin
Jun 10, 2026A: I completely understand why you'd feel that way, and I appreciate you sharing your concerns. Let me explain, and I think you'll see that you haven't been ripped off at all.
First, all the AI features you mentioned are still available on your account. Nothing has been taken away.
Here's what happened: When you first purchased your old Tier 1 plan, your AI credits were strictly tied to...
Share FlexClip
You gatekeepered new features and capabilities. And locked out earlier adaptors from benefiting from these enhancements.
My question is simple. i dont want to move to higher tier. What about mapping my existing tier 1 to latest tier 1? It is simpler for you and you dont burn renewal credits. 3000 one time credits are fine for me. Ideally the founder should have grandfathered buyers. There was no email about removing the credits and adding the features. Super unhappy with this founder because of this.
My question is simple: I don’t want to move to a higher tier. Can my existing Tier 1 be mapped to the latest Tier 1? This would be easier for you and wouldn’t use up renewal credits. I’m okay with the 3,000 one-time credits.
Ideally, the founder should have grandfathered existing buyers. There was no email informing us about removing credits and adding features. I’m very unhappy with the founder
Your old Tier 1 = $69 Basic plan; new Tier 1 = $99 Plus plan — they differ in price, AI credits, and features.
Mapping old Tier 1 directly to new Tier 1 wouldn't be fair to those who paid for new Tier 1. That's why we offer 2 upgrade paths for legacy users: to a higher tier under the new deal, or under the old deal.
For further assistance, please reach out to [email protected] for help.
But the old tier1 was purchased two years ago. So early adopters have no value in your eyes ? Most appsumo apps respect early adopters or supporters and match the deal for new enhancements. You meant to say those who supported 2 years early are not worthy of respect? Many deals in the old tier one now match with free tier like 1 project and etc. Can you just refund old tier 1 for those who seek ?
David Lin, i assume that you do grasp the concept of gatekeepering? That you recognise and understand 'grandfathering' quite literally in this context means matching the earlier tiers (1, 2, 3, 4 etc) to the current new tiers (1, 2, 3, 4 etc) of the same footing by default? I believe you are feigning ignorance. I cannot and do not believe that you don't 'get' the issue or of what is being stated.
Q: Tier 3
As a person who backed this project for a tier 3 back before you included AI credits. i know you answered a question back in 2024 regarding this but now that in 2026 you have added recurring AI credits to your lifetime deals how can we get them for those of us with a lifetime deal before this addition?
David_Lin
Jun 4, 2026A: Thanks so much for your continued support! Just to clarify — the AI credits included in our 2026 lifetime deal are lifetime credits, not recurring ones. As for your specific situation as an early backer with a lifetime deal, please reach out to [email protected], and our team will be happy to verify your account and help sort things out. Thanks for your understanding!
Share FlexClip
Q: ARe there any major updates coming out with so many negative reviews about the
functionality? Thank you
David_Lin
May 29, 2026A: Thanks for reaching out! We’re always listening to user feedback and constantly improving the product. For a detailed look at our latest updates and optimizations, please visit: https://www.flexclip.com/whats-new.html. We appreciate your support and are committed to delivering a great experience!
Share FlexClip