Can someone please assist? I'm unable to login - tried via email using the link and get the URL via email but it makes me go through the start-up wizard as if I don't have an account but I do - https://prnt.sc/D2YqUZDxi-Tg. I was using it with no problem until I change my laptops and now I'm unable to login with valid credentials - there's no URL to reset password which is how I used to login but now I can't login via email but when I do via password it treats me as a new user - thanks.
A: No. There’s no subscription to use autolist or any other feature. The only suscripción there is PLUS and it’s to be able to use credits on premium providers, but there no need to pay as we also added BYOK if you have credits in those providers
I bought Followr specifically for the BYOK feature, and I later realized that I need to upgrade to access the BYOK feature. I usually support this feature because it helps reduce the financial burden on the platform especially with image generation and I totally support this idea but having to upgrade to BYOK is just ridiculous.
Will I be able to use other image generation modules with BYOK? This is critical for social media, as having reliable image generation is essential. With the current image generation capabilities, I’m having a hard time getting consistent, good-quality images.
A: Yes. There’s BYOK for image generation. There’s no need for upgrade if you’ll be using BYOK. Credits on image generation will consume as that’s the usage limits on each account but you can use the api for everyone of the providers we connect to.
Check on external api keys on settings and scroll down to reach ai image providers
We are also about to roll out edition of image using ai.
It should work if you have BYOK. Send me an email at marcos.d@followr.ai and I’ll check your account and give you a quick review.
Q: Whitelabel Setting Issue
I have been trying to figure out how to fix an issue I have with the white label setting. And I have sent an email to support@followr.help as well few days ago to get some help but I still have yet to hear from your team. What I am trying to do is to generate the CNAME so I can add it to my DNS but it keeps saying 'Failed to update domain'.
I have another domain that I tried and it worked so I am not sure what is the issue. I have also put my domain offline and back on just to see if it will reset the connection and I have also log in and out of the Followr site and it is giving me the same problem.
I am not sure if the issue is with Followr of with my current setup, but I just want to get some help from your team so I can move forward.
Really appreciate your time and your help in advance. Have a blessed and wonderful day.
A: We’ve been updating the domain servers recently, so it’s possible this is related.
Could you please email me directly at hello@followr.ai or marcos.d@followr.ai with the exact way you’re configuring your domain (including the CNAME settings you’ve tried)? That way I can review your setup and see if I spot anything right away.
We’ll get this sorted for you as quickly as possible.
Q: Unable to login
Can someone please assist? I'm unable to login - tried via email using the link and get the URL via email but it makes me go through the start-up wizard as if I don't have an account but I do - https://prnt.sc/D2YqUZDxi-Tg. I was using it with no problem until I change my laptops and now I'm unable to login with valid credentials - there's no URL to reset password which is how I used to login but now I can't login via email but when I do via password it treats me as a new user - thanks.
MarcosfromFollowr
Sep 12, 2025A: Hi guanajarrin, thanks for reporting this.
Can you please send me an email at marcos.d@followr.ai
with your case? I’ll follow it more closely from there and help you get back into your account.
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Thanks MarcosfromFollowr.
Q: Is Autolist becoming an additional subscription?
Hello,
This is truly the best tool I have used so far; I have even stopped using the others.
However, I have a lifetime purchase with two codes and I was using autolist. But today it is asking me to purchase a subscription for $12.50/month?
Best regards
MarcosfromFollowr
Sep 8, 2025A: No. There’s no subscription to use autolist or any other feature. The only suscripción there is PLUS and it’s to be able to use credits on premium providers, but there no need to pay as we also added BYOK if you have credits in those providers
Share Followr
Q: Do appsumo plans get the api connection for creating automation setups?
If not all plans then which? I am teir 4 so am curious as I would like to setup an n8n flow or one through my agenticflow ai agents.
MarcosfromFollowr
Sep 2, 2025A: We've roll out an API but has its own cost and does not come with the tiers.
If you're intersted you can check on https://api.followr.ai/docs/
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Q: No BYOK for image generation?
I bought Followr specifically for the BYOK feature, and I later realized that I need to upgrade to access the BYOK feature. I usually support this feature because it helps reduce the financial burden on the platform especially with image generation and I totally support this idea but having to upgrade to BYOK is just ridiculous.
Will I be able to use other image generation modules with BYOK? This is critical for social media, as having reliable image generation is essential. With the current image generation capabilities, I’m having a hard time getting consistent, good-quality images.
MarcosfromFollowr
Aug 14, 2025A: Yes. There’s BYOK for image generation. There’s no need for upgrade if you’ll be using BYOK.
Credits on image generation will consume as that’s the usage limits on each account but you can use the api for everyone of the providers we connect to.
Check on external api keys on settings and scroll down to reach ai image providers
We are also about to roll out edition of image using ai.
Share Followr
Verified purchaser
As I said I cant use any image provider it says to upgrade to pro. Is this a glitch or is it supposed to be as it is?
It should work if you have BYOK. Send me an email at marcos.d@followr.ai and I’ll check your account and give you a quick review.
Q: Whitelabel Setting Issue
I have been trying to figure out how to fix an issue I have with the white label setting. And I have sent an email to support@followr.help as well few days ago to get some help but I still have yet to hear from your team. What I am trying to do is to generate the CNAME so I can add it to my DNS but it keeps saying 'Failed to update domain'.
I have another domain that I tried and it worked so I am not sure what is the issue. I have also put my domain offline and back on just to see if it will reset the connection and I have also log in and out of the Followr site and it is giving me the same problem.
I am not sure if the issue is with Followr of with my current setup, but I just want to get some help from your team so I can move forward.
Really appreciate your time and your help in advance. Have a blessed and wonderful day.
MarcosfromFollowr
Aug 11, 2025A: We’ve been updating the domain servers recently, so it’s possible this is related.
Could you please email me directly at hello@followr.ai or marcos.d@followr.ai with the exact way you’re configuring your domain (including the CNAME settings you’ve tried)? That way I can review your setup and see if I spot anything right away.
We’ll get this sorted for you as quickly as possible.
Share Followr