3.4
Taco ratings
'Customers appreciate Frank AI for its impressive performance, seamless iOS and web integration, and the ability to use the latest AI models on the go. While some users have noted minor drawbacks such as limited language support and interface issues, the overall sentiment is positive. With an impressive 4.5 rating and 140,000+ users from over 100+ countries, Frank AI seems to be hitting the mark and is a solid buy for those in need of a powerful AI assistant. Plus, with a 60-day money-back guarantee, it's worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
FRANK AI CLOSED & SKIPPED TOWN IT SEEMS
Along with many of you, I've been trying to connect to Frank AI for almost two weeks. It seems they have shut down without warning or consideration, and basically skipped town. For those of us who put a lot of faith in Appsumo deals, we have been burned pretty heavily on this one. I even purchased this deal for my team mates, and now we realize our money was burned as there is nothing in place for a refund.
I would love for appsumo to consider offering some kind of policy that gives us something in return if the deal company fails within a certain time frame. 4 months life on a lifetime deal is quite disappointing and certainly makes me question those top tier purchases going forward.
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Verified purchaser
the server down again!both website and app can not connect.
It would have been nice at first, but it was sometimes unstable and bad. I used another free AI assistance to help me with other tasks.
sad that I can't get a refund for more than 60 days.
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Verified purchaser
Site is unreachable and the app is not even opening
I do not know what happened, but the site seems completely unreachable, and the mobile apps are also not opening. It's been more than 24 hours now. Please help.
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Verified purchaser
It is down?
I use this tool evey single day because I love it, But I can't even access the website anymore? What happened? is the server down? I need it to do my work!
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Verified purchaser
Refunded - too unreliable
When comparing the answer to ChatGPT or Claude, I often felt like Frank fell short of these other servics, both in depth and quality of reply. Additionally, I got factually wrong information too many times, for basic information such as the name of a company who produces a specific piece of music gear. Big pieces of hardware, not microcomponents (which would have been understandable). Frank got lost in loops such as "so and so makes this interface". Knowing it's not, I asked "are you sure that's the company?" and received a "Sorry, I was wrong it's so and so that makes this interface" - putting another company name (always in the field, but who does not make this specific interface) and when challenged, Frank apologized and replace random company names for like 6/7 times. When it randomly got the right one, I asked it "are you 100% sure this is correct?" and it apologized and changed the name again with a wrong company. On the other hand, the same query on ChatGPT got it right the first time and when challenged it essentially told me "I'm right - it's clearly identifiable information". Very disappointed and requested a refund.
John_FrankAI
Sep 13, 2024Hey there,
The underlying models are GPT3.5, GPT-4 and GPT-4o, which sometimes can provide unreliable results - this is called hallucination and is a common phenomenon for LLM's.
Sorry you had this experience.
Team Frank
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