As part of our special offer to all Sumolings, we are providing the same features across the three listed plans, with the only difference being the number of test credits.
If you need any further assistance, feel free to reach out to us at info@gappeo.com.
We can surely help you the plans that will suit your requirements. Please feel free to email us at info@gappeo.com, and our team will be happy to recommend better plans and offers.
The tier 3 plan indicates that 1 extra credit can be purchased for 1$, does that mean that once I run out of the 30 credits I have I could for example pay 100 USD to get 100 extra credits? And if so, do those extra credits run over to the next month?
Yes, if you run out of credits, you can always buy additional credits at $1 per test from the settings section in the product. These additional credits will be valid for one month from the date of purchase.
If you are looking for more test credits, please write to us at info@gappeo.com. Our team can suggest better plans and offers.
Q: Plan difference
Outside of the number of credits in each plan, is there any other difference between them?
Adi_A
Sep 26, 2024A: Hello Sumoling,
Great question!
As part of our special offer to all Sumolings, we are providing the same features across the three listed plans, with the only difference being the number of test credits.
If you need any further assistance, feel free to reach out to us at info@gappeo.com.
Best regards,
Adi
Q: Need more assessments
It can be limiting to have 30 test credits. I would be happy to buy a plan with at least 100 test credits per month.
Adi_A
Sep 24, 2024A: Hi Prince,
We can surely help you the plans that will suit your requirements. Please feel free to email us at info@gappeo.com, and our team will be happy to recommend better plans and offers.
Best regards,
Adi
Q: Extra credit purchase
The tier 3 plan indicates that 1 extra credit can be purchased for 1$, does that mean that once I run out of the 30 credits I have I could for example pay 100 USD to get 100 extra credits? And if so, do those extra credits run over to the next month?
Adi_A
Sep 23, 2024A: Dear Sumoling,
Great question!
Yes, if you run out of credits, you can always buy additional credits at $1 per test from the settings section in the product. These additional credits will be valid for one month from the date of purchase.
If you are looking for more test credits, please write to us at info@gappeo.com. Our team can suggest better plans and offers.
Hope this clarifies your...
Q: Can't redeem the code
For some reason, I can't get pass the sign up page to redeem the code. Nothing seems to happen when you clicked the submit button.
Adi_A
Sep 18, 2024A: Hello Mark896,
We kindly request you to first verify if the email address is already registered with Gappeo.
If the issue continues, please reach out to us at info@gappeo.com.
Best regards,
Adi
Q: not able to see tests in library
Hello, I am not able to see thest and search them in library.
Adi_A
Sep 18, 2024A: Hi LyuboAu,
We’ve looked into the issue you mentioned and found that everything is working as expected. Could you kindly check on your end as well?
If you continue to experience any problems or have further concerns, please feel free to reach out to us at info@gappeo.com.
Best regards,
Adi