Tailride (Previously GetInvoice) Questions

Showing 1 - 20 of 112 questions
Sep 29, 2025
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Q: Getting back on Appsumo

Hey, is there a chance you will get back to Appsumo again for a shor campaign?

Thanks.

GoranGoran
GoranPLUS

Verified purchaser

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 29, 2025

A: Hello Goran! Unfortunately we don't plan to come back :)

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Sep 12, 2025
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Q: Please come back :)

Pete97Pete97
Pete97

Verified purchaser

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 13, 2025

A: Hey Pete! Unfortunately, we don't plan to come back :)

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Aug 5, 2025
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Q: Plans to Return

Any plans to return? I did not account for bank statements eating alot of credits. I'm hoping to upgrade my purchase.

Justin9561219Justin9561219
Justin9561219PLUS

Verified purchaser

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Aug 5, 2025

A: Hey Justin,

Unfortunately there is no plan to return right now. Thanks :)

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Jul 24, 2025
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Q: Upload Bank statement

I bought Tier 1, started the software and used most of my 100 monthly credits to download this year's invoices and other things recognised by the software as receipts etc.
Now I wanted to upload a statement but the system replied ‘Not enough credits (4 available)’.
How much credit do I need to upload a bank statement? I didn't find any information on this in the product description and was surprised that the upload costs credits at all, and obviously more than 4.

dkanthakdkanthak
dkanthak

Verified purchaser

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Jul 24, 2025

A: Hello! Thanks for the question :)

Uploading a statement consumes credits based on the number of pages and number of transactions that it contains. If it's a long PDF with many transactions that's why it probably needed more than 4 credits.

Hope this helps,

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Jul 14, 2025
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Q: Rebranding

As I cannot activate the product, I am wondering, what plans tiers will be mapped ....if it will be working again?

priesterathpriesterath
priesterathPLUS

Verified purchaser

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Jul 14, 2025

A: Hey! Thanks for the question

This is a temporary error that we'll solve today with AppSumo. Everything will be working correctly and tiers will be matched correctly too.

Thanks for the patience!

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