Tailride (Previously GetInvoice) Questions

Showing 1 - 5 of 113 questions
AgaZetZetAgaZetZet
AgaZetZet
Jan 22, 2026
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Q: Why this monthm this app doesn't show all invoices?

Why this monthm this app doesn't show all invoices?
Past month everythin was ok, it showed all invoices and this mont some I can see and some it dosent want to open.
There is ne anby support, where I can add some question or recived some help.

Founder Team
MikeErman

MikeErman

Jan 23, 2026

A: Hello, may be access, you gave to your mailbox expired. Please, contact the support with the chat widget inside the dashboard.

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GoranGoran
GoranPLUS
Sep 29, 2025
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Q: Getting back on Appsumo

Hey, is there a chance you will get back to Appsumo again for a shor campaign?

Thanks.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 29, 2025

A: Hello Goran! Unfortunately we don't plan to come back :)

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Pete97Pete97
Pete97
Sep 12, 2025
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Q: Please come back :)

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 13, 2025

A: Hey Pete! Unfortunately, we don't plan to come back :)

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Justin9561219Justin9561219
Justin9561219PLUS
Aug 5, 2025
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Q: Plans to Return

Any plans to return? I did not account for bank statements eating alot of credits. I'm hoping to upgrade my purchase.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Aug 5, 2025

A: Hey Justin,

Unfortunately there is no plan to return right now. Thanks :)

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dkanthakdkanthak
dkanthak
Jul 24, 2025
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Q: Upload Bank statement

I bought Tier 1, started the software and used most of my 100 monthly credits to download this year's invoices and other things recognised by the software as receipts etc.
Now I wanted to upload a statement but the system replied ‘Not enough credits (4 available)’.
How much credit do I need to upload a bank statement? I didn't find any information on this in the product description and was surprised that the upload costs credits at all, and obviously more than 4.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Jul 24, 2025

A: Hello! Thanks for the question :)

Uploading a statement consumes credits based on the number of pages and number of transactions that it contains. If it's a long PDF with many transactions that's why it probably needed more than 4 credits.

Hope this helps,

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