Tailride (Previously GetInvoice) Questions

Showing 1 - 5 of 112 questions
GoranGoran
GoranPLUS
Sep 29, 2025
See detail

Q: Getting back on Appsumo

Hey, is there a chance you will get back to Appsumo again for a shor campaign?

Thanks.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 29, 2025

A: Hello Goran! Unfortunately we don't plan to come back :)

Share
Helpful?
Pete97Pete97
Pete97
Sep 12, 2025
See detail

Q: Please come back :)

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Sep 13, 2025

A: Hey Pete! Unfortunately, we don't plan to come back :)

Share
Helpful?
Justin9561219Justin9561219
Justin9561219PLUS
Aug 5, 2025
See detail

Q: Plans to Return

Any plans to return? I did not account for bank statements eating alot of credits. I'm hoping to upgrade my purchase.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Aug 5, 2025

A: Hey Justin,

Unfortunately there is no plan to return right now. Thanks :)

Share
Helpful?
dkanthakdkanthak
dkanthak
Jul 24, 2025
See detail

Q: Upload Bank statement

I bought Tier 1, started the software and used most of my 100 monthly credits to download this year's invoices and other things recognised by the software as receipts etc.
Now I wanted to upload a statement but the system replied ‘Not enough credits (4 available)’.
How much credit do I need to upload a bank statement? I didn't find any information on this in the product description and was surprised that the upload costs credits at all, and obviously more than 4.

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Jul 24, 2025

A: Hello! Thanks for the question :)

Uploading a statement consumes credits based on the number of pages and number of transactions that it contains. If it's a long PDF with many transactions that's why it probably needed more than 4 credits.

Hope this helps,

Share
Helpful?
priesterathpriesterath
priesterathPLUS
Jul 14, 2025
See detail

Q: Rebranding

As I cannot activate the product, I am wondering, what plans tiers will be mapped ....if it will be working again?

Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Jul 14, 2025

A: Hey! Thanks for the question

This is a temporary error that we'll solve today with AppSumo. Everything will be working correctly and tiers will be matched correctly too.

Thanks for the patience!

Share
Helpful?