GoBrunch Questions

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UN1010UN1010
UN1010PLUS

Verified purchaser

Oct 17, 2025
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Q: bought another tier to my two ones and ended up with a downgrade of one

Richard,
i send you several emails, no response so i tried here. I bought a third domain and it seems the system downgraded me and i lost cname fucntionality which is key.
I send you all the details with the appsumo purchases please restore to tier 3 so that we can use cname again. Love your product it is the best webinar vc software.
Udo

Founder Team
Richard_GoBrunch

Richard_GoBrunch

Edited Oct 17, 2025

A: Hey Udo I definitely didn't get your email. Just searched here. Send directly to me please and I respond today richard.lowenthal@gobrunch.com. Edit: I actually just found it and I replied on Oct 6, 2:12pm ET.

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philhome2001philhome2001
philhome2001

Verified purchaser

Sep 26, 2025
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Q: Two domains?

Hi,

Just a quick question re tier 3.

Are all sub-domains tied to a single Cnamed Domain e.g. subdomain.XYZ.com, or can some be assigned to my second domain e.g. subdomain.XYZ.com and subdomain.ABC.com?

Thanks

Founder Team
Richard_GoBrunch

Richard_GoBrunch

Sep 29, 2025

A: Hey Phil, you can either assign your spaces to domain or sub-domains https://knowledgebase.gobrunch.com/assigning-a-cname/how-to-add-a-custom-sub-domain

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Raj_TaxRaj_Tax
Raj_TaxPLUS

Verified purchaser

Sep 24, 2025
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Q: Event management features

can we create and manage virtual webinar/event tickets through the system, I believe this feature was in the works.

Founder Team
Richard_GoBrunch

Richard_GoBrunch

Sep 24, 2025

A: Hey Raj, yes you certainly can now. You can already watch the tutorial here https://youtu.be/FXurIvfQj48

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no91no91
no91PLUS

Verified purchaser

Sep 16, 2025
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Q: Change background

Can I use my own background in breakout rooms and main room. Ie can user choose a theme and apply a different seperate theme to each room using my own generated backgrounds branding and pictures in each room?

Founder Team
Richard_GoBrunch

Richard_GoBrunch

Sep 16, 2025

A: Hey no91, you can definitely do that. Each room can have a customized background and a different experience.
1. Join your room
2. Click on This Room
3. Click on Background and Editor
https://knowledgebase.gobrunch.com/customizing-and-branding-rooms

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prosperaredesignsprosperaredesigns
prosperaredesignsPLUS

Verified purchaser

Sep 13, 2025
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Q: Can you set limits on a sub-account?

Can you set limits on a sub-account? For instance can I limit a sub-account to a set amount of spaces that they create rooms in? Also can I prohibit that sub-account from having room management and room creation capabalities in certain spaces (that I want another sub-account to manage)?

Founder Team
Richard_GoBrunch

Richard_GoBrunch

Sep 13, 2025

A: Hey, thank you for asking. The sub-accounts are suitable for adding team members.
Right now there are only 2 levels. You can add a person as a moderator where they can mute and unmute people, lock and unlock rooms. Or you can combine with sub-accounts where they can also customize and add rooms to the spaces.

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