it always gets cuttoff midway. a file of 236 mb gets cutoff when it downloads 11.1 mb. please help. my students are waiting for the recording. it was our first meeting
Founder Team
Richard_GoBrunch
Jan 12, 2026
A: Hey, try this way please:
1. Instead of clicking on the download icon, click on the generate a sharable link 2. Paste in a new tab 3. This should use the CND end points and download it way faster
Q: Events are Spaces right? How many of them in the Tiers? Members? Not the same as Participants nor SubAccounts.
I've been exploring and tryings things in GoBrunch. I'm loving it, not gonna lie. Although there are several concepts that users need a time to get used to. For example: 1 - When it says breakout rooms per event it means that inside a Space you can have a limited number of rooms. But (a) how many spaces can the Tiers create? Unlimited? (b) Can people use as many Spaces as Organizers...
Founder Team
Richard_GoBrunch
Jan 10, 2026
A: Hey Happy new Year and thank you for your words.
1. Yes unlimited Spaces and yes you can use them simultaneously and even connect them.
2. You are right about sub-accounts. Currently they don't see your spaces but you can see their spaces in the Sub Accounts panel. Ideally the sub-accounts are suitable for team members and you can add them as Moderators to help you managing your rooms or...
How can I get answers? I bought it, but I need to evaluate whether to keep it, so I am testing the application. When I open a space, I cannot hear myself even though my microphone is activated.
Hello My users are unable to embed YouTube videos or load websites within an iframe. They need to pay?
Founder Team
Richard_GoBrunch
Edited Dec 13, 2025
A: Hey Eli. Currently you would have to add them as sub-accounts and moderators to be able to use the Youtube feature as it checks if the user has the feature. I'm planning to change that and switch the method to verify if the room has the feature instead.
3 days ago I sent an email to richard.lowenthal@gobrunch.com, no reply. Is this the best way to reach you?
Founder Team
Richard_GoBrunch
Dec 4, 2025
A: Hey Strategist, I've been replying all my emails, I just checked here haven't found any pending, not sure if you can disclose your name for me to search, or please try richard.lowenthal@gobrunch.email. I'll make sure to reply as soon as I receive it.
Q: GoBrunch News - 1/27/2026
Hey Sumo-lings š
I want to keep you in the loop with the latest features and improvements weāve released in GoBrunch.
š„ Select elements in a batch to move, delete, change color, or duplicate them, plus resize the room canvas more easily.
š„ Sign up, login, account switching, and password recovery are now available directly inside your room. Just click My View and My Profile.
š„ Improved...
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Q: HI i am not able to download the recording.
it always gets cuttoff midway. a file of 236 mb gets cutoff when it downloads 11.1 mb. please help. my students are waiting for the recording. it was our first meeting
Richard_GoBrunch
Jan 12, 2026A: Hey, try this way please:
1. Instead of clicking on the download icon, click on the generate a sharable link
2. Paste in a new tab
3. This should use the CND end points and download it way faster
Share GoBrunch
Thanks for quick response. still it is not working. getting cut off midway.
Get in touch with me for us to check please richard.lowenthal@gobrunch.com
thanks replied in email
Q: Events are Spaces right? How many of them in the Tiers? Members? Not the same as Participants nor SubAccounts.
I've been exploring and tryings things in GoBrunch. I'm loving it, not gonna lie.
Although there are several concepts that users need a time to get used to. For example:
1 - When it says breakout rooms per event it means that inside a Space you can have a limited number of rooms. But (a) how many spaces can the Tiers create? Unlimited? (b) Can people use as many Spaces as Organizers...
Richard_GoBrunch
Jan 10, 2026A: Hey Happy new Year and thank you for your words.
1. Yes unlimited Spaces and yes you can use them simultaneously and even connect them.
2. You are right about sub-accounts. Currently they don't see your spaces but you can see their spaces in the Sub Accounts panel. Ideally the sub-accounts are suitable for team members and you can add them as Moderators to help you managing your rooms or...
Share GoBrunch
Verified purchaser
How can I get answers? I bought it, but I need to evaluate whether to keep it, so I am testing the application. When I open a space, I cannot hear myself even though my microphone is activated.
message me Yvonne richard.lowenthal@gobrunch.com
Q: Youtube + iframe
Hello
My users are unable to embed YouTube videos or load websites within an iframe. They need to pay?
Richard_GoBrunch
Edited Dec 13, 2025A: Hey Eli. Currently you would have to add them as sub-accounts and moderators to be able to use the Youtube feature as it checks if the user has the feature. I'm planning to change that and switch the method to verify if the room has the feature instead.
Share GoBrunch
Q: Best way to reach you?
3 days ago I sent an email to richard.lowenthal@gobrunch.com, no reply.
Is this the best way to reach you?
Richard_GoBrunch
Dec 4, 2025A: Hey Strategist, I've been replying all my emails, I just checked here haven't found any pending, not sure if you can disclose your name for me to search, or please try richard.lowenthal@gobrunch.email. I'll make sure to reply as soon as I receive it.
Share GoBrunch
Resending now, thanks
Received and replied.