I've done some research and scraping Google maps appears to be against Google’s Terms of Service: Scraping/crawling Google Maps is explicitly prohibited.
Unless... you use Google Places API. Does this software use Google Places API?
Is not, what documentation do you have to show how this is legal?
A: Hi Russell, the scraping and extracting of public data is protected by the First Amendment of the United States Constitution. The Ninth Circuit Court of Appeals ruled that automated scraping of publicly accessible data does not violate the Computer Fraud and Abuse Act (CFAA). Although, you should seek the counsel of an attorney on your specific matter to comply with the laws in your jurisdiction.
Q: I have purchased the Lifetime deal - Can't say I am happy
The billing dashboard is very confusing — I have no idea whether I’m in credit or debit.
I’ve yet to see any evidence that the 5,000 business details and emails included in my plan each month are actually being delivered.
I recently performed an export and noticed that no phone numbers were included. I suspect this might be because I didn’t tick any of the paid add-on data services. However, since phone numbers are publicly listed on Google Business profiles, I don’t understand why they aren’t scraped by default — or why I’m being asked to pay extra for data that’s freely available.
I would appreciate some clarification.
Given that the logo and image of this deal has a phone and email icon, it suggests that the scraping tool provides phone numbers and emails addresses, for the price that it advertised.
A: Hi @christopher1468, we can further check your account and help you clear things out. Please send us a message at support @ outscraper . com and a dedicated support agent will contact you as soon as possible.
I want to extract Google reviews for an establishment over the last 180 days (rating, date, review text, owner response, response date). Let's imagine a Google Business Profile received 800 during this period. Will this consume 1 credit, 800 credits, or another number of credits?
Price starts at $0.003 per review. So for 800 reviews would consume 2.40 credits (0.003 x 800). Although currently, we don't have an LTD for Google Reviews. However, you can still utilize the platform by purchasing regular credits: https://outscraper.com/google-maps-reviews-scraper/
Hi, I just tried it out and the scrape showed an cost of 28$ and i have a 30$ credit via Appsumo, My remaining credits should be 2$ but it says $-23,60! I feel scammed! Can you explain this?
Same have the same issue, told them scrape cost $3 dollar. and my credit $30 was removed and i was left with a negative -$3 owed to outscraper. Not honest
A: Hi @simplyumoh, we apologize if you could not see the correct amount of credits. We're working on fixing the bug but you should still be able to scrape 5k businesses with emails. Please refer to your Upcoming Invoice section in your profile as of the moment, or you can directly reach out to our support team.
It's in your profile page, simply look for the 'Upcoming Invoice' where it show's your usage including the amount deducted to your $30 for each billing cycle.
Hi, Is it possible to setup an Budget of max amount of credits per scrape and also filter duplicates that allready have been scraped in a previous scrape? This would make things easier
A: Hi @Oktay.A, you can only set up the amount to scrape per task in 'Maximum Results Limit parameter'. Also, we're unable to remove duplicates in a previous scrape. It's recommended to use a different categories or locations each task.
Hello - Can you compare pricing between paying a la carte for, for example, Google Maps Scraper (Medium Tier) and B2B Lead Gen DB (initial tier), vs. the Appsumo plan? How many months of usage (approximately) would it take break even, assuming one uses all 5k emails and social profiles per month?
A: Hi! The standard pricing of Google Maps Data Scraper starts at $0.003 per record and $0.003 for Email and Contacts. Please visit https://outscraper.com/pricing/ to learn more about our pricing.
A: Hi! We understand your concern regarding the extra charges. Unexpected charges can happen if usage goes beyond the monthly quota. To help avoid this, users can set a “maximum results limit” on each task to control how much data gets scraped. This is a simple way to prevent overspending.
Additionally, all usage details and current balance can be tracked in real time from the profile page, so you always know where you stand.
I have read multiple review where users are complaining they were charged unfairly. My guess is that the users are using more than their quota allows each month. However, this is bound to happen to everyone as it is not easy to know exactly when to stop. May I know if this issue is resolved or still there? Is there a way to stop the service when the limit it reached each month so there is not unexpected invoice or banning of users until payment is done.
You're right. Unexpected charges can happen if usage goes beyond the monthly quota. To help avoid this, users can set a “maximum results limit” on each task to control how much data gets scraped. This is a simple way to prevent overspending.
Additionally, all usage details and current balance can be tracked in real time from the profile page, so you always know where you stand.
On the redemption instructions page it's written: "You should see your account update to "Special Offer: AppSumo - 20 credits /month for 12 months."" is just for 12 months? also, this can be also to existing customers ?
Q: Can I use same email with your Google Search Results Scraper and Google Maps Scraper?
Hi,
I purchased Appsumo deal for our two products: Google Search Results Scraper Google Maps Scraper
I redeemed the first one under my email account. I'm now trying to redeem the second one using the same email. After entering the AppSumo code in the Promotion Code field, I'm getting the message: Are you sure to replace your existing offer " AppSumo SERP - $25 credits / month"?
Let me rephrase my question. I bought one code for your Google Map Scraper and one code for Google Search Scraper. I redeemed Google Search Scraper using an email. I now want to activate the other product (Google Map Scraper), but it is under the same email. That is where I'm getting error. I want to use one email for both products. Technically using one account for two products under 1 email
Q: 5000 emails and social profiles / month
Hello, can you please just explain clearly what data will be delivered in your deal .. will 5k company details come with 5 emails ??? I am sorry but it's just not clear to me , your answer to others are not clear also . An example of a data row with everything that's covered in this deal would be very useful. Thanks.
That is not clear because I think they don't really want to disclose that. I bought Tier 2 and made a few queries for one day and already received a bill. I don't know why myself since there should actually be credit, but they somehow have a special billing system. I returned the package. Such things are also reported in the reviews. I'm glad I didn't use it extensively
Hi @WADX, the details and inclusion of this lifetime deal was outlined in the page (https://appsumo.com/products/google-maps-scraper-by-outscraper/#overview). If you need clarification regarding your billing, kindly send us a direct message to better assist you.
Q: Google maps scraping without emails and contacts
If you don't include the emails and contacts in scraping, does this mean that you can run 10,000 Google maps places using the credit? Or is it a hard limit of 5000 for each?
Q: Does this do a regional area/state? I don't need broad spectrum collection, but rather areas within a State.
Example: business in and around Yosemite. Can it do that? I don't want a bazillion leads, but rather focused/targeted.
Thanks.
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Q: Is this legal? Does it use Google Places API?
I've done some research and scraping Google maps appears to be against Google’s Terms of Service: Scraping/crawling Google Maps is explicitly prohibited.
Unless... you use Google Places API. Does this software use Google Places API?
Is not, what documentation do you have to show how this is legal?
Thank you
Dana67267
May 30, 2025A: Hi Russell, the scraping and extracting of public data is protected by the First Amendment of the United States Constitution. The Ninth Circuit Court of Appeals ruled that automated scraping of publicly accessible data does not violate the Computer Fraud and Abuse Act (CFAA). Although, you should seek the counsel of an attorney on your specific matter to comply with the laws in your jurisdiction.
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The response tho. Chef's kiss. The end.
Q: Scraping WITHOUT Enrichments
If I do a scrape of Google Maps WITHOUT any enrichments, will I be provided with:
- phone numbers
- email addresses
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Q: I have purchased the Lifetime deal - Can't say I am happy
The billing dashboard is very confusing — I have no idea whether I’m in credit or debit.
I’ve yet to see any evidence that the 5,000 business details and emails included in my plan each month are actually being delivered.
I recently performed an export and noticed that no phone numbers were included. I suspect this might be because I didn’t tick any of the paid add-on data services. However, since phone numbers are publicly listed on Google Business profiles, I don’t understand why they aren’t scraped by default — or why I’m being asked to pay extra for data that’s freely available.
I would appreciate some clarification.
Given that the logo and image of this deal has a phone and email icon, it suggests that the scraping tool provides phone numbers and emails addresses, for the price that it advertised.
Dana67267
Jun 19, 2025A: Hi @christopher1468, we can further check your account and help you clear things out. Please send us a message at support @ outscraper . com and a dedicated support agent will contact you as soon as possible.
Thank you!
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Verified purchaser
Hi,
I did write to support. But no answer.
I have three unanswered tickets.
Regards,
Chris
Q: How does credit consumption work for reviews?
I want to extract Google reviews for an establishment over the last 180 days (rating, date, review text, owner response, response date). Let's imagine a Google Business Profile received 800 during this period. Will this consume 1 credit, 800 credits, or another number of credits?
Dana67267
Jun 19, 2025A: Hi @Agence-SEO,
Price starts at $0.003 per review. So for 800 reviews would consume 2.40 credits (0.003 x 800). Although currently, we don't have an LTD for Google Reviews. However, you can still utilize the platform by purchasing regular credits: https://outscraper.com/google-maps-reviews-scraper/
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Q: Do i need pay by meself for these? or it is in my plan?
On the website: Enhance results with other services (emails, social media, more phones, legal names, employees, etc.)
15 total, with services is include in these 30 usd?
Dana67267
Jun 19, 2025A: Hi @azar9,
Thanks for reaching out! Your LTD for $30 covers 5000 places from Google Maps and 5000 Emails and Contacts Enricher.
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Q: 30$ Credit , cost of scrape 28$ = Remaing credits $-23.60?
Hi, I just tried it out and the scrape showed an cost of 28$
and i have a 30$ credit via Appsumo,
My remaining credits should be 2$ but it says $-23,60!
I feel scammed!
Can you explain this?
Dana67267
Jun 6, 2025A: Hi! Please contact our support (support @ outscraper . com) to verify your credits balance.
Sorry for the inconvenience.
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Verified purchaser
Same have the same issue, told them scrape cost $3 dollar. and my credit $30 was removed and i was left with a negative -$3 owed to outscraper. Not honest
Same issue here
Q: why can't I see the correct amount of credits I have left
we get $30 worth of credit every month. I have used less than $20 this month but it is showing $-2.40 on my dashboard. why?
Dana67267
Mar 26, 2025A: Hi @simplyumoh, we apologize if you could not see the correct amount of credits. We're working on fixing the bug but you should still be able to scrape 5k businesses with emails. Please refer to your Upcoming Invoice section in your profile as of the moment, or you can directly reach out to our support team.
Thank you.
Share Google Maps Scraper
Verified purchaser
I have checked the invoice section and I can't see recent invoices
It's in your profile page, simply look for the 'Upcoming Invoice' where it show's your usage including the amount deducted to your $30 for each billing cycle.
Verified purchaser
have the same issue
Verified purchaser
Support keep repeating the charge is not a bug? not being transparent at all
Q: 5000 credits for how many emails?
If I scrape one Gmap listing including the company's email, how many credits will I use?
Dana67267
Jun 11, 2025A: Hi! You'll be able to scrape 5000 companies and 5000 emails and contacts.
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Q: Budget
Hi, Is it possible to setup an Budget of max amount of credits per scrape and also filter duplicates that allready have been scraped in a previous scrape? This would make things easier
Cheers!
Dana67267
Jun 6, 2025A: Hi @Oktay.A, you can only set up the amount to scrape per task in 'Maximum Results Limit parameter'. Also, we're unable to remove duplicates in a previous scrape. It's recommended to use a different categories or locations each task.
Thank you!
Share Google Maps Scraper
Q: Pricing Clarification
Hello - Can you compare pricing between paying a la carte for, for example, Google Maps Scraper (Medium Tier) and B2B Lead Gen DB (initial tier), vs. the Appsumo plan? How many months of usage (approximately) would it take break even, assuming one uses all 5k emails and social profiles per month?
Dana67267
Jun 6, 2025A: Hi! The standard pricing of Google Maps Data Scraper starts at $0.003 per record and $0.003 for Email and Contacts. Please visit https://outscraper.com/pricing/ to learn more about our pricing.
Share Google Maps Scraper
Q: so are you taking into consideration all the feedback and actually making it transparent and with no extra charges?
seems quite obvious what needs to be done. good product , terrible transparency and understanding of the deal
Dana67267
May 30, 2025A: Hi! We understand your concern regarding the extra charges. Unexpected charges can happen if usage goes beyond the monthly quota. To help avoid this, users can set a “maximum results limit” on each task to control how much data gets scraped. This is a simple way to prevent overspending.
Additionally, all usage details and current balance can be tracked in real time from the profile page, so you always know where you stand.
Share Google Maps Scraper
you read all the feedback that has been given? it's not on users if all say the same. it's about improving the product/deal
can't tweak and keep track of all results to then manually add up
Q: Hello, I would like to know if with the purchase of the code, can use the Outscraper API.
In other words, if I purchase the code, will I also be able to use your Google Maps scraping service via the API?
Dana67267
May 30, 2025A: Hi @SeoArana, you're right. You can use the Google Places API.
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Q: Can it be used in Argentina, Perú, Ecuador?
Can it be used in Argentina, Perú, Ecuador?
Dana67267
May 28, 2025A: Hello @Damaso_Fonseca, sure you can.
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Q: Unexpected Invoices
I have read multiple review where users are complaining they were charged unfairly. My guess is that the users are using more than their quota allows each month. However, this is bound to happen to everyone as it is not easy to know exactly when to stop. May I know if this issue is resolved or still there? Is there a way to stop the service when the limit it reached each month so there is not unexpected invoice or banning of users until payment is done.
Dana67267
May 3, 2025A: Hello @zonden,
You're right. Unexpected charges can happen if usage goes beyond the monthly quota. To help avoid this, users can set a “maximum results limit” on each task to control how much data gets scraped. This is a simple way to prevent overspending.
Additionally, all usage details and current balance can be tracked in real time from the profile page, so you always know where you stand.
Share Google Maps Scraper
Q: This is just for 12 months?
On the redemption instructions page it's written:
"You should see your account update to "Special Offer: AppSumo - 20 credits /month for 12 months.""
is just for 12 months?
also, this can be also to existing customers ?
Dana67267
May 3, 2025A: Hello @jbobe,
If you’d like to verify your LTD, I recommend reaching out to our support team directly.
For the lifetime deal, here’s the one you’re looking for: https://appsumo.com/products/google-maps-scraper-by-outscraper/
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Q: Can it be used in Mexico?
Hello, Can it be used in Mexico?
Dana67267
Apr 2, 2025A: Hello @SeoArana, yes it works in Mexico.
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Q: Can I use same email with your Google Search Results Scraper and Google Maps Scraper?
Hi,
I purchased Appsumo deal for our two products:
Google Search Results Scraper
Google Maps Scraper
I redeemed the first one under my email account. I'm now trying to redeem the second one using the same email. After entering the AppSumo code in the Promotion Code field, I'm getting the message:
Are you sure to replace your existing offer " AppSumo SERP - $25 credits / month"?
Please advise how to solve this issue.
Dana67267
Mar 22, 2025A: Hello @faisal_BP, sorry but we only support one code per account.
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Verified purchaser
Waiting for feedback / answers!
Verified purchaser
Let me rephrase my question. I bought one code for your Google Map Scraper and one code for Google Search Scraper. I redeemed Google Search Scraper using an email. I now want to activate the other product (Google Map Scraper), but it is under the same email. That is where I'm getting error. I want to use one email for both products. Technically using one account for two products under 1 email
Q: 5000 emails and social profiles / month
Hello, can you please just explain clearly what data will be delivered in your deal .. will 5k company details come with 5 emails ??? I am sorry but it's just not clear to me , your answer to others are not clear also . An example of a data row with everything that's covered in this deal would be very useful. Thanks.
Dana67267
Mar 8, 2025A: Hi @jay90, yes it comes with 5k emails and contacts. Kindly message our support team in our website for samples.
Share Google Maps Scraper
That is not clear because I think they don't really want to disclose that. I bought Tier 2 and made a few queries for one day and already received a bill. I don't know why myself since there should actually be credit, but they somehow have a special billing system. I returned the package. Such things are also reported in the reviews. I'm glad I didn't use it extensively
Hi @WADX, the details and inclusion of this lifetime deal was outlined in the page (https://appsumo.com/products/google-maps-scraper-by-outscraper/#overview). If you need clarification regarding your billing, kindly send us a direct message to better assist you.
Q: Google maps scraping without emails and contacts
If you don't include the emails and contacts in scraping, does this mean that you can run 10,000 Google maps places using the credit? Or is it a hard limit of 5000 for each?
Dana67267
Mar 8, 2025A: Yes, you can use it to scrape 5k more records from Google maps places.
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