104620241793376175572Q: Grain configuration
Thank you, Eray, for your understanding and response. You mentioned the intercom, but I am unable to locate it. However, I would be extremely grateful if you could assist me in making the most of your remarkable product. However, which identifier are you referring to? When I log into the dashboard, there is no problem. I have registered my.
Eray_Grain
Edited May 24, 2026A: Hey, you can always reach us through Intercom (live chat) via grainql.com/support or "Get Help" button on the top-right corner of the dashboard.
We've noticed that for some reason our messenger was made invisible despite no changes made on our side. Just updated settings and now support widget should be visible (looks like an Intercom bug). If you send us a short message there, I can quickly identify your account and help you get started with Grain!
Cheers!
Verified purchaser
I just found your workspace and noticed that tenant ID was misconfigured on Grain Tag, just sending you an email on how to fix it!